microsoft: unified communications & collaboration

Microsoft Strategy & Solutions Offering forUnified Communications & Unified Communications & CollaborationCollaboration

Yves Kerwyn | yves.kerwyn@microsoft.comYves Kerwyn | yves.kerwyn@microsoft.comMicrosoft Office Product Marketing ManagerMicrosoft Office Product Marketing Manager

“Simplify the way we work together”

People Drive Business OutcomesPeople Drive Business Outcomes

develop customer relationships

improve operations

drive innovation

build partner

connections

Simplify how people work together

Reduce IT costs and improve security

Help protect and manage content

Find information

and improve business insight

Trends Role of Software

Cost pressure

Always on, always connected

Transparent organization

One world of business

The Rise of Virtual The Rise of Virtual CollaborationCollaboration

Different Time,Different Place

Same Time,Different Place

Same Time,Same Place

Working Alone

Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.ppt

Changing Landscape:Changing Landscape:Technology ConvergenceTechnology ConvergenceConvergence transforms information technology's impactfrom cost reduction to enabling innovationElectronic Storefronts,Electronic Storefronts,

Online Banking,Online Banking,Customer Contact Customer Contact

CentersCenters

Mobile Phones,Mobile Phones,Digital LifestyleDigital Lifestyle

Communication,Communication,Collaboration,Collaboration,

User Created ContentUser Created Content

Changing Landscape:Changing Landscape:Business Productivity InfrastructureBusiness Productivity Infrastructure

Changing Landscape:Changing Landscape:Business Productivity InfrastructureBusiness Productivity Infrastructure

Secure, Well-Managed InfrastructureSecure, Well-Managed Infrastructure

88

Business Productivity InfrastructureBusiness Productivity InfrastructureMicrosoft’s BPI ArchitectureMicrosoft’s BPI ArchitectureStreamlining the way people do business with onesingle, integrated business productivity infrastructure

BusinessBusinessIntelligenceIntelligence

Enterprise Enterprise ContentContent

ManagementManagement

UnifiedUnifiedCommunicationsCommunications& Collaboration& Collaboration

Enterprise Enterprise SearchSearch

Office Business Application ServicesOffice Business Application Services

WorkflowWorkflow SearchSearchBusinessBusiness

DataDataCatalogCatalog

ExtensibleExtensibleUIUI

OpenOpenXML FileXML FileFormatsFormats

Web SiteWeb Site& Security& SecurityFrameworkFramework

UnifiedUnifiedCommunicationsCommunications& Collaboration& Collaboration

Pervasive Pervasive capabilities for capabilities for where and how where and how

people workpeople work

Unified Communications & Unified Communications & CollaborationCollaborationSimplify the way we work together Simplify the way we work together

Secure, Well-Managed InfrastructureSecure, Well-Managed Infrastructure

1100

Business Productivity InfrastructureBusiness Productivity InfrastructureMicrosoft’s BPI ArchitectureMicrosoft’s BPI ArchitectureStreamlining the way people do business with onesingle, integrated business productivity infrastructure

UnifiedUnifiedCommunicationsCommunications& Collaboration& Collaboration

Office Business Application ServicesOffice Business Application Services

WorkflowWorkflow SearchSearchBusinessBusiness

DataDataCatalogCatalog

ExtensibleExtensibleUIUI

OpenOpenXML FileXML FileFormatsFormats

Web SiteWeb Site& Security& SecurityFrameworkFramework

Operational Operational EfficiencyEfficiency

Anywhere Anywhere AccessAccess

Built-in Built-in ProtectionProtection

Enterprise-class availability at lower costEnterprise-class availability at lower costProtection from internal and external Protection from internal and external threatsthreatsSimplified compliance for the organizationSimplified compliance for the organization

Unified messaging solutionUnified messaging solutionOutlook experience from desktop to Outlook experience from desktop to mobilemobileEfficient collaborationEfficient collaboration

Optimized for performance and scalabilityOptimized for performance and scalabilityEasier and more flexible deploymentEasier and more flexible deploymentGreater administrator productivityGreater administrator productivity

Built-in Protection

On-Premises Messaging PlatformOn-Premises Messaging Platform

Complementary ServicesComplementary Services

Hosted ArchivingHosted Archiving

Hosted ContinuityHosted Continuity

Hosted EncryptionHosted Encryption

Hosted FilteringHosted Filtering

Forefront Security for Exchange Server Forefront Security for Exchange Server (AV)(AV)

Exchange Server 2007 EDGE Server Role Exchange Server 2007 EDGE Server Role (AS)(AS)

Internet Security & Acceleration Server Internet Security & Acceleration Server 20062006

Gartner Magic Quadrant 2006 – Email securityGartner Magic Quadrant 2006 – Email security

Enterprise-class availability at lower costEnterprise-class availability at lower costProtection from internal and external Protection from internal and external threatsthreatsSimplified compliance for the organizationSimplified compliance for the organization

Anywhere Anywhere AccessAccess

Built-in Built-in ProtectionProtection

Enterprise-class availability at lower costEnterprise-class availability at lower costProtection from internal and external Protection from internal and external threatsthreatsSimplified compliance for the organizationSimplified compliance for the organization

Unified messaging solutionUnified messaging solutionOutlook experience from desktop to Outlook experience from desktop to mobilemobileEfficient collaborationEfficient collaboration

““By 2007 “Telework will be practiced by more than 60 million people…” (Gartner Management Update By 2007 “Telework will be practiced by more than 60 million people…” (Gartner Management Update 20042004

Nearly 90% of professionals will carry mobile devices capable of receiving email by 2008(The Radicati Nearly 90% of professionals will carry mobile devices capable of receiving email by 2008(The Radicati Group)Group)

Anywhere Access

Rich Access for the many, not the fewRich Access for the many, not the few

Anywhere AccessAnywhere AccessBuilt-in: No Special Server or Services RequiredBuilt-in: No Special Server or Services RequiredAnywhere AccessAnywhere AccessBuilt-in: No Special Server or Services RequiredBuilt-in: No Special Server or Services Required

Anywhere AccessAnywhere AccessUnified Messaging SolutionUnified Messaging SolutionAnywhere AccessAnywhere AccessUnified Messaging SolutionUnified Messaging Solution

““7 out of 10 phone calls go direct to voicemail” (Gartner, “The Knowledge Worker Investment Paradox” 7 out of 10 phone calls go direct to voicemail” (Gartner, “The Knowledge Worker Investment Paradox” 2002)2002)

Anywhere Access

Single inbox for e-mail, voicemail, and faxSingle inbox for e-mail, voicemail, and fax

Voice access from regular phoneVoice access from regular phone

Speech-enabled auto attendantSpeech-enabled auto attendant

Anywhere Anywhere AccessAccess

Built-in Built-in ProtectionProtection

Enterprise-class availability at lower costEnterprise-class availability at lower costProtection from internal and external Protection from internal and external threatsthreatsSimplified compliance for the organizationSimplified compliance for the organization

Unified messaging solutionUnified messaging solutionOutlook experience from desktop to Outlook experience from desktop to mobilemobileEfficient collaborationEfficient collaboration

Optimized for performance and scalabilityOptimized for performance and scalabilityEasier and more flexible deploymentEasier and more flexible deploymentGreater administrator productivityGreater administrator productivity

Operational Operational EfficiencyEfficiency

Presence, Instant Presence, Instant Messaging,... Messaging,... Secure Enterprise PresenceSecure Enterprise Presence

Multi-Party Instant MessagingMulti-Party Instant MessagingEnterprise FederationEnterprise FederationActive Directory IntegrationActive Directory IntegrationExchange OOF IntegrationExchange OOF IntegrationOut-Bound Call Interop with PBXOut-Bound Call Interop with PBX......

Remote Call Control Remote Call Control (RCC) Interop with PBX(RCC) Interop with PBX

Presence, Instant Presence, Instant Messaging,... Messaging,... Peer-Peer Data SharingPeer-Peer Data Sharing& Remote Assistance& Remote Assistance

Peer-Peer Audio/Video Peer-Peer Audio/Video ConfereningConferening

Presence, Instant Presence, Instant Messaging,... Messaging,... Peer-Peer Data SharingPeer-Peer Data Sharing& Remote Assistance& Remote Assistance

Peer-Peer Audio/Video Peer-Peer Audio/Video ConfereningConferening

Partners OfferingsPartners OfferingsMulti-Party Audio/Video Multi-Party Audio/Video

ConferencingConferencingOn top of LCS On top of LCS

(e.g. Polycom,Radvision, (e.g. Polycom,Radvision, Tandberg)Tandberg)

Real-Time Communications Services Real-Time Communications Services RoadmapRoadmapAvailable todayAvailable today

IM/PresenceIM/Presence•Enterprise-grade, scalable and Enterprise-grade, scalable and

secure IM & Presencesecure IM & Presence•Active Directory Search, Active Directory Search,

Calendar, OOF integrationCalendar, OOF integration•P2P Whiteboard, P2P File P2P Whiteboard, P2P File

Transfer, P2P Audio/Video ConfTransfer, P2P Audio/Video Conf•Presence & IM Federation Presence & IM Federation

support and MSN, AOL & support and MSN, AOL & Yahoo! connectivityYahoo! connectivity

PBX PBX InteroperabilityInteroperability

•Remote Call Control (RCC)Remote Call Control (RCC)•Outbound callOutbound call

HostedHostedConferencingConferencing

•1-way VoIP1-way VoIP•Audio, Data & Web Audio, Data & Web

ConferencingConferencing

Planned for Q2 CY2007Planned for Q2 CY2007

Enhanced Enhanced IM/PresenceIM/Presence

Hosted & Hosted & On-On-Premise Premise Audio, Audio, Video, Data & Video, Data &

Web Web ConferencingConferencing

Voice & Call Voice & Call Management, Soft Management, Soft Phone, IP PhonesPhone, IP Phones

On-PremiseOn-PremiseConferencingConferencing

On-premise server with AD integrationDeploy, manage & integrate clientsRelay Manager & Data Bridge

Public Relay Service

Offline Use

Internal Use

Groove 2007 Client, Server & Groove 2007 Client, Server & ServicesServices

External Use

In House Relay, Manager & Data Bridge Server

Hosted Relay, Manager Service

EnterpriseEnterpriseContentContent

ManagementManagement

BusinessBusinessIntelligenceIntelligence

Microsoft Office SharePoint Microsoft Office SharePoint ServerServer

CollaborationCollaboration

SearchSearch

PortalPortalBusinessBusinessForms & Forms &

ProcessesProcesses

Server-based Excel Spreadsheets and Server-based Excel Spreadsheets and Data Visualization, Report Center,Data Visualization, Report Center,Business Intelligence Web Parts,Business Intelligence Web Parts,KPIs and DashboardsKPIs and Dashboards

Document Management,Document Management,Records Management, andRecords Management, andWeb Content Management with Web Content Management with Policies and WorkflowPolicies and Workflow

Rich & Web Forms,Rich & Web Forms,LOB Integration, LOB Integration, Pluggable SSOPluggable SSO

Docs, Tasks, Calendars, Docs, Tasks, Calendars, Blogs, Wikis, E-mail Blogs, Wikis, E-mail Integration,Integration,Project Management “light”, Project Management “light”, Outlook Integration with Outlook Integration with Offline AccessOffline Access

Enterprise Scalability,Enterprise Scalability,Contextual Relevance, Contextual Relevance, Rich People and Business Rich People and Business

Data SearchData Search

Enterprise Portals, Enterprise Portals, Site Directory,Site Directory,My Sites,My Sites,Social Networking, Social Networking, Privacy ControlPrivacy Control

3 New Investment Areas with MOSS 2007

PlatformPlatformServicesServices Workspaces,Workspaces,

Security, Storage,Security, Storage,Topology, Site Model,Topology, Site Model,

Management Management

Collaboration with MOSSCollaboration with MOSSTaking Internet concepts into the EnterpriseTight integration with messaging infrastructureFrom ad-hoc to structured, connected, and offlineTask oriented, in-context collaborationKey Technologies

Out of the box, customizable sites

Blogs, wikis, issue tracking, project mgmt

Alerts, RSS

E-mail enabled lists

Rich offline experience

Connect Your People to Your BusinessWhile balancing the needs of the business and IT

SharePoint Products & SharePoint Products & Technologies MomentumTechnologies Momentum

#1 Portal Vendor#1 Portal VendorForrester April 2005Forrester April 2005

80m+ SPS Licenses80m+ SPS Licenses

Visionary in Gartner ECM Visionary in Gartner ECM Magic QuadrantMagic Quadrant Lots of 2007 Books Lots of 2007 Books

coming!coming!

1000+ Partners1000+ Partners 325k Portals, Sites and Sub-325k Portals, Sites and Sub-SitesSiteson MS Intra\Extranet 12TB DB!on MS Intra\Extranet 12TB DB!

A growing thriving A growing thriving communitycommunity

SharePoint Blog in Top 10SharePoint Blog in Top 10

Internal Standardization Internal Standardization by GSIs HP, Accenture, by GSIs HP, Accenture, EDS…EDS…

Gartner Portal Leaders Gartner Portal Leaders QuadrantQuadrant

What The Industry Is SayingWhat The Industry Is Saying

"If collaboration and file sharing is on your mind, SharePoint Server and its integration with Office 2007 are impressive.

. . . the ability to create dynamic sites – and for users to benefit from these tools and create their own My Site pages – is extraordinary.”

"In 2007, the marketing associated with the launch of Microsoft Excel Services as part of Office 2007 will create the biggest news in the BI market.”

“SharePoint Server 2007 is an (Able) Jack of All Trades. . Most importantly – and the reason for which eWEEK Labs has given the platform an Analyst's Choice award—SharePoint Server 2007 is the best product we've seen for getting a capable and feature-rich enterprise Web platform up and running quickly.“

Top 5 Web Application DevelopmentsOf the Year

"But getting lost a bit in the noise and hype is one Microsoft product release that, in the long run, may end up being the most important, especially on the enterprise side. And that product is Microsoft SharePoint Server 2007.

. . . And based on my tests so far, I am impressed.”

Workspaces & PortalsMessagingPresenceWeb Conferencing

Doc & Records MgmtWeb Content MgmtForms MgmtSearch

Reporting & AnalysisPerformance MgmtData Warehousing

Business Productivity Infrastructure OptimizationIndentify your Sweet SpotsIndentify your Sweet Spots

From: Basic e-mail & phone, with ad-hoc teamingTo: Secure unified business communications &

collaboration beyond firewall

From: Content on files shares & poor discoverability

To: Federated documents & records mgmt with integrated search capabilities

From: Data silos & manual analysis To: Real-time, strategy-driven closed loop analysis

Map Your Infrastructure JourneyMap Your Infrastructure JourneyUnified Communications & CollaborationUnified Communications & Collaboration

IT is a more IT is a more efficient cost efficient cost

centercenter

IT is aIT is abusiness enablerbusiness enabler

IT is aIT is acost center cost center

IT is aIT is astrategic assetstrategic asset

Basic e-mail,Basic e-mail,file shares, file shares, primarily primarily

phone based phone based communicatiocommunicatio

nn

Function and Function and project project

specific ad-specific ad-hoc teaming, hoc teaming, based on IT based on IT standardsstandards

Standard Standard platform platform

for secure for secure e-mail, IMe-mail, IM

Fully Fully managed managed

collaboration collaboration platform and platform and

pervasive pervasive access access

Increasing Increasing unification of unification of communicatiocommunicatio

n channelsn channels

Seamless Seamless collaboration collaboration

across the across the firewall firewall

Federation of Federation of communicaticommunicati

on on information information and policyand policy

Business Productivity InfrastructureStreamline the way people do business with the 2007 release of the Microsoft Office System

Office integrationOffice integrationdrives broaddrives broad

user adoptionuser adoption

Unites structuredUnites structuredand unstructured dataand unstructured data

and processand process

Extensible platformExtensible platformfor business solutionsfor business solutions

Single infrastructureSingle infrastructurefor UC&C ECM, BIfor UC&C ECM, BI