merlot conf 10-2010

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BEST PRACTICE

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CUSTOMERSERVICE

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GCS=PIAUNIVERSAL BUSINESS EQUATION

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1. TALK CHANGE2. THINK CHANGE3. ACT ON CHANGE3THIN

GS

SOCIAL MEDIA

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ALEXANDER BAIN 1843137 YEARS TO MARKET

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SOCIAL MEDIA

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WHY?

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SOCIAL MEDIA

THAT IS WHERE OUR

CUSTOMERS ARE

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TWEET

140 CHARACTER LIMIT

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A way for people to search for tweets that have a common topic# HASH TAG

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FOLLOWERS ARE PEOPLE WHO RECEIVE YOUR TWEETS. IF SOMEONE FOLLOWS YOU, THEY'RE YOUR FOLLOWER – THEY'LL RECEIVE YOUR TWEETS IN THEIR HOME PAGE, PHONE, OR ANY APPLICATION (LIKE TWEETDECK, ETC.) THAT THEY USE.

FOLLOWERS

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IF YOU DECIDE FOLLOW SOMEONE, YOU ARE THEIR FOLLOWER.

FOLLOWING

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BREAKS OUT OF YOUR NETWORK

BRINGS INTO YOUR NETWORK

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tweetdeck.com

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TWEETING

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SEARCHING

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Posting Duration Pricing

1-day $1.99

3-days $3.99

7-days $9.99

30-days $19.99

Retweets (refresh) $.99/ea

KEVIN… YOU ARE FULL OF CRAP!

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OUR CUSTOMERS TWEET

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OUR CUSTOMERS TWEET

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“..it will take a lot of time and effort but if done correctly it can be incredibly powerful. The tricky part is that if you think of twitter as a sales tool you won’t get very far but the amount of indirect business and leads that I have had through Twitter in the last year has been massive. The key is following relevant people within your business and engaging with them and adding value to your peers.”

SimplyZesty.com

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HOW WE SERVE CUSTOMERS

HAS CHANGEDIS CHANGING

WILL CHANGE FASTER

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ONLINE PRESENCE

visualcv.comUse With Social MediaUp To Date With Technology

Pdf Or Link

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IT IS TIME TO ROB A BANK

THEN TWEET ABOUT IT!!

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Kevin LynnManager-Business Services

klynn@getajob.cc

DOWNLOAD THIS PRESENTATION WITH ADDITIONAL INFO AT

WWW.GETAJOB.CCCLICK THE ‘POST A JOB’ ICON

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