merlot conf 10-2010
DESCRIPTION
MERLOT Business Services Conference presentation on Social Media by Kevin Lynn.TRANSCRIPT
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BEST PRACTICE
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CUSTOMERSERVICE
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GCS=PIAUNIVERSAL BUSINESS EQUATION
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1. TALK CHANGE2. THINK CHANGE3. ACT ON CHANGE3THIN
GS
SOCIAL MEDIA
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ALEXANDER BAIN 1843137 YEARS TO MARKET
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SOCIAL MEDIA
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WHY?
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SOCIAL MEDIA
THAT IS WHERE OUR
CUSTOMERS ARE
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A way for people to search for tweets that have a common topic# HASH TAG
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FOLLOWERS ARE PEOPLE WHO RECEIVE YOUR TWEETS. IF SOMEONE FOLLOWS YOU, THEY'RE YOUR FOLLOWER – THEY'LL RECEIVE YOUR TWEETS IN THEIR HOME PAGE, PHONE, OR ANY APPLICATION (LIKE TWEETDECK, ETC.) THAT THEY USE.
FOLLOWERS
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IF YOU DECIDE FOLLOW SOMEONE, YOU ARE THEIR FOLLOWER.
FOLLOWING
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BREAKS OUT OF YOUR NETWORK
BRINGS INTO YOUR NETWORK
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tweetdeck.com
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TWEETING
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SEARCHING
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Posting Duration Pricing
1-day $1.99
3-days $3.99
7-days $9.99
30-days $19.99
Retweets (refresh) $.99/ea
KEVIN… YOU ARE FULL OF CRAP!
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OUR CUSTOMERS TWEET
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OUR CUSTOMERS TWEET
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“..it will take a lot of time and effort but if done correctly it can be incredibly powerful. The tricky part is that if you think of twitter as a sales tool you won’t get very far but the amount of indirect business and leads that I have had through Twitter in the last year has been massive. The key is following relevant people within your business and engaging with them and adding value to your peers.”
SimplyZesty.com
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HOW WE SERVE CUSTOMERS
HAS CHANGEDIS CHANGING
WILL CHANGE FASTER
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ONLINE PRESENCE
visualcv.comUse With Social MediaUp To Date With Technology
Pdf Or Link
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IT IS TIME TO ROB A BANK
THEN TWEET ABOUT IT!!
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Kevin LynnManager-Business Services
DOWNLOAD THIS PRESENTATION WITH ADDITIONAL INFO AT
WWW.GETAJOB.CCCLICK THE ‘POST A JOB’ ICON
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