marketing your business in the 21st century

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Presentation given during the Governor's Small Business Forum held in La Vernia, TX on March 25, 2014.

TRANSCRIPT

Marketing Your Business in the

21st Century

Governor’s Small Business Forum March 25, 2014La Vernia, Texas

Get these slides here::http://sarahtpage.com/SmallBiz-LaVernia/

Source: All Twitter

71% of social media users are more likely to purchase from a brand they follow online

Remember: Social media

is not an island.

Photo: lisbokt

Integrate Social with Web

From this …

Integrate Social with Web

… to this.

Facebook

Facebook Stats

• Over 1.2 billion active users• Average user is connected to 40 pages• Smartphone mobile users check Facebook an

average of 13.8 times a day• 751 million users access Facebook from a

mobile device

Source: IDC; expandedramblings.com

• Average number of connections between local business pages and users is 2 billion

• Average number of weekly local business page views is 645 million

• Average number of weekly comments on local business pages is 13 million

Facebook Stats

Source: IDC; expandedramblings.com

Understanding Insights

Understanding Insights

Understanding Insights

Facebook Offers

• Affordable and great for brand awareness

• Spent $3.70 and drove over $200 in business

• 102 offers claimed/5 redeemed

• Redemption rate on this offer was low

• Ask your community to share!

Source: Doe’s Eat Place

Facebook Offers

Source: Doe’s Eat Place

Facebook Boosted Posts

Source: Visit Bloomington

Facebook Advertising Opportunities

FacebookCover Photo as Advertising

Source: Bass Performance Hall

Text can be no more than 20%

FacebookCover Photo as Advertising

FacebookCover Photo as Advertising

Source: Mari Smith

• Why advertise on Facebook?Huge audienceHighly targetedSocial

recommendationsCost effectiveEASY!

Facebook Advertising

Pro Tip: BE SPECIFIC

Facebook Advertising Best Practices

Include a call to action.

Combat ad fatigue.

Source: facebook.com

Facebook Advertising Best Practices

Put important content first.

Identify your target audience.

Source: facebook.com

Facebook Advertising Best Practices

Boost important posts.

Use Facebook Offers.

Source: facebook.com

Facebook Advertising Best Practices

Give people something to say.

Use high quality photos.

Source: facebook.com

Twitter

Twitter Stats

• 241 million active monthly users• 60% of active users use their mobile phone to

tweet• Average number of followers per Twitter user is

208• Twitter engagement rates for brands are 17%

higher on Saturdays and Sundays

Source: Linchpin SEO; expandedramblings.com

Find Local Customershttp://twitter.com/search-advanced

La Vernia,Tx

http://business.twitter.com

http://ads.twitter.com

Twitter Targeting

Promotion Budget

Promoted Tweets

Promoted Accounts

Yelp!

Respond To ReviewsShow Customers You Care

Pinterest

Facebook & Instagram

“Look at Me!”

Photo: omgits_dhilzy on Instagram

=

#selfie

Pinterest =“Look at This!”

Photo: Transguyjay on Flickr

• 80% of Pinterest users are women• Users spend an average of 1 hour & 17 minutes on the site• Pinterest referrals spend 70% more $$ than referrals from

non-social channels• 43% of Pinterest users prefer to associate with a brand vs

only 24% on Facebook Source: http://socialfresh.com

Photo: vbecker on Flickr

Pinterest Board

Drive sales to your website!

Pinterest for Businesshttp://business.pinterest.com

See what’s been pinned from your website or blog!

http://pinterest.com/source/AddYourURL.Here

Instagram

is no dummy.

• More than 55 million photos are uploaded every day

• 150 million monthly active users

• 1.2 billion likes daily• 1000 comments per

second

Source: Instagram Press; Social Fresh

Photo: WindKoh on Flickr

Instagram for Business:Best Practices

Show Us “How To”

Take Us Behind the Scenes

Use Hashtags and Calls To Action

Feature Brand Advocates

Feature Brand Advocates

Host a Contest

Reward Customers

Can I Help?

Call Me!

Follow Me

Linkedin.com/in/sarahpage

Facebook.com/SarahTPageConsulting

@pagetx

Sarah Page, PrincipalSarah T. Page Consulting, LLC

http://sarahtpage.comsarah@sarahtpage.com

512.914.8873

Instagram.com/stpconsulting

Pinterest.com/sarahtpage

Thank You!Questions?

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