marketing your business in the 21st century

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Marketing Your Business in the 21 st Century Governor’s Small Business Forum March 25, 2014 La Vernia, Texas

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Presentation given during the Governor's Small Business Forum held in La Vernia, TX on March 25, 2014.

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Page 1: Marketing Your Business in the 21st Century

Marketing Your Business in the

21st Century

Governor’s Small Business Forum March 25, 2014La Vernia, Texas

Page 2: Marketing Your Business in the 21st Century

Get these slides here::http://sarahtpage.com/SmallBiz-LaVernia/

Page 3: Marketing Your Business in the 21st Century

Source: All Twitter

71% of social media users are more likely to purchase from a brand they follow online

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Remember: Social media

is not an island.

Photo: lisbokt

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Integrate Social with Web

From this …

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Integrate Social with Web

… to this.

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Facebook

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Facebook Stats

• Over 1.2 billion active users• Average user is connected to 40 pages• Smartphone mobile users check Facebook an

average of 13.8 times a day• 751 million users access Facebook from a

mobile device

Source: IDC; expandedramblings.com

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• Average number of connections between local business pages and users is 2 billion

• Average number of weekly local business page views is 645 million

• Average number of weekly comments on local business pages is 13 million

Facebook Stats

Source: IDC; expandedramblings.com

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Understanding Insights

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Understanding Insights

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Understanding Insights

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Facebook Offers

• Affordable and great for brand awareness

• Spent $3.70 and drove over $200 in business

• 102 offers claimed/5 redeemed

• Redemption rate on this offer was low

• Ask your community to share!

Source: Doe’s Eat Place

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Facebook Offers

Source: Doe’s Eat Place

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Facebook Boosted Posts

Source: Visit Bloomington

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Facebook Advertising Opportunities

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FacebookCover Photo as Advertising

Source: Bass Performance Hall

Text can be no more than 20%

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FacebookCover Photo as Advertising

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FacebookCover Photo as Advertising

Source: Mari Smith

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• Why advertise on Facebook?Huge audienceHighly targetedSocial

recommendationsCost effectiveEASY!

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Facebook Advertising

Pro Tip: BE SPECIFIC

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Facebook Advertising Best Practices

Include a call to action.

Combat ad fatigue.

Source: facebook.com

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Facebook Advertising Best Practices

Put important content first.

Identify your target audience.

Source: facebook.com

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Facebook Advertising Best Practices

Boost important posts.

Use Facebook Offers.

Source: facebook.com

Page 27: Marketing Your Business in the 21st Century

Facebook Advertising Best Practices

Give people something to say.

Use high quality photos.

Source: facebook.com

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Twitter

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Twitter Stats

• 241 million active monthly users• 60% of active users use their mobile phone to

tweet• Average number of followers per Twitter user is

208• Twitter engagement rates for brands are 17%

higher on Saturdays and Sundays

Source: Linchpin SEO; expandedramblings.com

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Find Local Customershttp://twitter.com/search-advanced

La Vernia,Tx

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http://business.twitter.com

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http://ads.twitter.com

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Twitter Targeting

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Promotion Budget

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Promoted Tweets

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Promoted Accounts

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Yelp!

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Respond To ReviewsShow Customers You Care

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Pinterest

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Facebook & Instagram

“Look at Me!”

Photo: omgits_dhilzy on Instagram

=

#selfie

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Pinterest =“Look at This!”

Photo: Transguyjay on Flickr

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• 80% of Pinterest users are women• Users spend an average of 1 hour & 17 minutes on the site• Pinterest referrals spend 70% more $$ than referrals from

non-social channels• 43% of Pinterest users prefer to associate with a brand vs

only 24% on Facebook Source: http://socialfresh.com

Photo: vbecker on Flickr

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Pinterest Board

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Drive sales to your website!

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Pinterest for Businesshttp://business.pinterest.com

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See what’s been pinned from your website or blog!

http://pinterest.com/source/AddYourURL.Here

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Instagram

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is no dummy.

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• More than 55 million photos are uploaded every day

• 150 million monthly active users

• 1.2 billion likes daily• 1000 comments per

second

Source: Instagram Press; Social Fresh

Photo: WindKoh on Flickr

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Instagram for Business:Best Practices

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Show Us “How To”

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Take Us Behind the Scenes

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Use Hashtags and Calls To Action

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Feature Brand Advocates

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Feature Brand Advocates

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Host a Contest

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Reward Customers

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Can I Help?

Call Me!

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Follow Me

Linkedin.com/in/sarahpage

Facebook.com/SarahTPageConsulting

@pagetx

Sarah Page, PrincipalSarah T. Page Consulting, LLC

http://[email protected]

512.914.8873

Instagram.com/stpconsulting

Pinterest.com/sarahtpage

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Thank You!Questions?