mark schwab - the "joint" in the joined up journey
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The
"JOINT"
in the Joined up Journey
2015 Air Transport IT Summit
Mark Schwab, CEO Star Alliance
One airline alone can't cover the world.
Correct as of 11th of July 2014
An Alliance can.
Countries
Airports
Daily Departures
1 9 3
1 3 2 1
1 8 5 0 0
Correct as of 11th of July 2014
We feed to each other
A closer look
LH 1125
BCN-FRA
JP112
LJU-FRA
A closer look
Page 6
A closer look
HNDYYZZAGARNCPHSFOYUL
WAWPEK
TTL: 130
LOCAL: 64
Connect: 66
AMS
LHR
SFO
ARN
HND
YYZBKK
TTL: 53
LOCAL: 20
Connect: 33
Hand in hand
The "Joint" in the joined up journey
• Our joint customers
• Our joint solutions
• Our joint experiences
Our Joint Customers
The changing passenger
Modern
Global
Demanding
The changing passenger
Quick
Mobile
Informed
9.15 pm – China
What the passenger wants
What the passenger wants
Worldwide
Recognition
Lounge
Access
Priority
Services
Seamless
Connections
What the passenger wants
What the passenger wants
Access
Control
What our airlines want
Our Joint Solutions
Complexity in our industry
An Alliance Terminal
New processes and technologies
Connecting systems and processes
Star Alliance Confidential | CEO Briefing TG | FEB 2015, Bangkok |
Hub
Breakthrough IATCI hub
Star Alliance Confidential | Name, Date And Location Of Presentation | Valid as of 2013 | Page 24
Standardization
NNNN QK RIOSTUA ORDKKUA.GIGKKUAMVTUAL0123/09.UA707A.GIGAD1245/1253 EA2231ORDPX323
NDC
New Distribution Capability
Keep me informed
Web and mobile presence
App overload
Learning from experience
Connectivity StandardizationCooperation
Thank You
DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Mark Schwab, Star Alliance
at the 2015 SITA Air Transport IT Summit, Brussels.
2015 Air Transport IT Summit
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