magentosapconnector.com - howto connect customers from sap r3 ecc to magento and visa verca

Dealing with Quotes

QUOTES

YOUWE.NL

Youwe

CUSTOMERS Live

All clients

Created by Youwe a Magento Gold Partner

Connect “Customers”

M A G E N T O S A P C O N N E C T O R

AGENDA CUSTOMER TRACK

Which customer webservices are delivered

Schematic diagram of the process to connect SAP to Magento

Installing process, SAP Mapping & how to setup

Demo in online case, where the customers call’s en information from SAP is shown in a Magento shop.

Magento demo ‘Customer call’s in action’

How are the customers from SAP handled to Magento. Which webservices are pre-installed?

1

2

“Specifications of Customer

webservices”

Get Customers from SAP13

C O N N E C T I O N

CUSTOMERS

MAGENTOSAPCONNECTOR.COM

Live

All clients

CUSTOMER HANDLING

Generates a dump file with all accounts

and contact persons which are allowed

to login through the e-commerce

platform.

For example:

1. Companies

2. Subcompanies

3. Holdingstructures

4. Main webshop employee

5. Custom data

Get Customers from SAP

C O N N E C T I O N

CUSTOMERS

MAGENTOSAPCONNECTOR.COM

Get Customers Adresses from

SAP

Live

All clients

CUSTOMER HANDLING

Retrieves both billing and shipping

addresses of an customer.

For example;

1. Main: Adress, Street, Country

2. Delivery addresses

3. Invoice addresses

4. Adress of subcompanies

13

10

Get Customer from SAP

C O N N E C T I O N

CUSTOMERS

MAGENTOSAPCONNECTOR.COM

Get Customer adresses from

SAP

Set Customer adresses to SAP

Live

All clients

CUSTOMER HANDLING

Adds of updates an address of an

customer.

For example;

New, updates and delete addresses

will be send to SAP Of all types (Main,

Subcompany, delivery, invoice

addressed)

13

10

11

Get Customers from SAP

C O N N E C T I O N

CUSTOMERS

MAGENTOSAPCONNECTOR.COM

Get Customers Adresses from

SAP

Set Customer Adresses to SAP

Set Contact to SAP

Live

All clients

CUSTOMER HANDLING

Adds a new contact person to an

organization in SAP

In Magento the B2B module allows

employees to add additional contact

persons with rights to Magento

account. Thijs is send to SAP

13

10

11

19

Get Customers from SAP

C O N N E C T I O N

CUSTOMERS

MAGENTOSAPCONNECTOR.COM

Get Customers Adresses from

SAP

Set Customer Adresses to SAP

Set Contact to SAP

Live

All clients

CUSTOMER HANDLING

13

10

11

19

Set Customer to SAP

�Adds a new customer

(Organization + Contact) in SAP if

this is allowed by the frontend.

20

“Process & SAP Mapping”

M A G E N T O S A P C O N N E C T O R

STEPS IN CONNECTING CUSTOMER

CUSTOMER HANDLING

A

Steps Magento side

Get all SAP Customers to login to Magento

A dynamic call will add the realtime addresses to the customer in Magento.

Get customer addresses for realtime adresses

We deliver forms and scripts to add to the magento customer addresses pages, to be able to send the updated or new data to SAP.

Several set functions will add changed of new

customer data to SAP

The connector provides the Magento agency of all the customers (mapped) in big file to every night magento.

� A scripts deliverable by the connector, imports the customer name & information that the customer can login ‘username & mailadres’.

B

C

CUSTOMER HANDLING

1

Steps SAP side

Map the right customer data in the plugin.

SAP can have workflows or actions triggers when having set changes addresses. This can be mapped in the connector.

Map how the changed customers data,

addresses data (invoice, shipping etc) should be

handled in SAP

SAP can have workflows or actions triggers when having set new customers. This can be mapped in the connector.

Map how the new customers should be

handled in SAP

SAP can handle with customers on more than 8 different ways. In the connector a SAP consultant can map the ‘right customer SAP way’ to the Magento shop & define which user should be able to login in Magento & off course when this should happen.

2

3

M A G E N T O S A P C O N N E C T O R

FLOW CUSTOMER CONNECTION

1

5

6

Map the right customer data in the plugin.

Map how the changed customers data,

addresses data (invoice, shipping etc)

should be handled in SAP

Map how the new customers should be

handled in SAP

Get all SAP Customers to login to

Magento. Minimum to save in Magento

= username

Get realtime detailed customer data

(such as realtime addresses)

Several set functions will add

- changed customer data

- new customer data to SAP

2

3

4

2

3

Realtime request

46

5

1

13

10

111920

Numbers from werbserices in documentation

M A G E N T O S A P C O N N E C T O R

STEPS IN CONNECTING CUSTOMER

CUSTOMER HANDLING

2

Steps Magento side

Get all SAP Customers to login to Magento

A dynamic call will add the realtime addresses to the customer in Magento.

Get customer addresses for realtime adresses

We deliver forms and scripts to add to the magento customer addresses pages, to be able to send the updated or new data to SAP.

Several set functions will add changed of new

customer data to SAP

The connector provides the Magento agency of all the customers (mapped) in big file to every night magento.

� A scripts deliverable by the connector, imports the customer name & information that the customer can login ‘username & mailadres’.

3

4

CUSTOMER HANDLING

1

Steps SAP side

Map the right customer data in the plugin.

SAP can have workflows or actions triggers when having set changes addresses. This can be mapped in the connector.

Map how the changed customers data,

addresses data (invoice, shipping etc) should be

handled in SAP

SAP can have workflows or actions triggers when having set new customers. This can be mapped in the connector.

Map how the new customers should be

handled in SAP

SAP can handle with customers on more than 8 different ways. In the connector a SAP consultant can map the ‘right customer SAP way’ to the Magento shop & define which user should be able to login in Magento & off course when this should happen.

5

6

M A G E N T O S A P C O N N E C T O R

MAPPING CUSTOMERS FROM SAP

CUSTOMER HANDLING

1

Mapping tool

Map the right customer

data in the plugin.

SAP can handle with customers on more than 8 different ways. In the connector a SAP consultant can map the ‘right customer SAP way’ to the Magento shop & define which user should be able to login in Magento & off course when this should happen.

SAP Magento

Bedrijfsnaam Company name

Entiteit BV/etc

Factuur Straat Invoice adres

Factuur Nummer Invoice nr

Factuur Toevoeging Invoice addon

Factuur Postcode Invoice postal code

Land Invoice Natio

Afleveradres1 straat Deliv adres1 street

Afleveradres1 Nr Deliv adres1 nr

M A G E N T O S A P C O N N E C T O R

MAPPING NEW, CHANGED CUSTOMER TO SAP

2

Mapping tool

SAP mapping Connector SAP

Bedrijfsnaam Company name

Entiteit BV/etc

Factuur Straat Invoice adres

Factuur Nummer Invoice nr

Factuur Toevoeging Invoice addon

Factuur Postcode Invoice postal code

Land Invoice Natio

Afleveradres1 straat Deliv adres1 street

Afleveradres1 Nr Deliv adres1 nr

Map where the changed data should be stored in SAP.

SAP can have workflows or actions triggers when having set changes addresses. This can be mapped in the connector or be built with the custom options.

Map how the changed

customers data from

Magento as addresses

data (invoice, shipping etc)

should be handled in SAP

Map how the new

customers should be

handled in SAP

3

Get Customers from SAP

C O N N E C T I O N

CUSTOMERS – OVERVIEW -

MAGENTOSAPCONNECTOR.COM

Get Customers adresses from SAP

Set Customer adresses to SAP

Set contact to SAP

Live

All clients

CUSTOMER HANDLING

� Retrieves both billing and shipping

addresses of an customer.

� Adds of updates an address of an

customer.

� Adds a new contact person to an

organization in SAP

� Generates a dump file with all accounts

and contact persons which are allowed to

login through the e-commerce platform.

13

10

11

19

Set Customer to SAP

� Adds a new customer (Organization + Contact)

in SAP if this is allowed by the frontend.

20