lockheed martin - the employer of choice mission

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Lockheed martin's story of developing a new culture by integrating all the cultures within the organisation through a series of processes

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1

THE EMPLOYER OF CHOICE MISSION

2

3

Space SystemsAeronautics

Information Systems &

Global Solutions

Missiles &Fire Control

Mission Systems &

Training

4

COMPANY OVERVIEW

• Formed by the merger of Lockheed Corporation with Martin Marietta

• Founded : 1995• Headquarters : Maryland , Washington USA• Area served : Worldwide• http://www.lockheedmartin.com/us/who-we-are/global.

html• World’s largest defence contractor• Operating Income : $4505 billion• CEO : Marilyn Hewson ( 2013 )

5

CORE BUSINESS

• Space and strategic missiles• Electronics• Aeronautics• Information & services• Energy & Environment• Global telecommunications

6

VISION AND VALUE STATEMENT

• Vision : Be the global leader in supporting our customers to strengthen global security, deliver citizen services and advance scientific discovery

• Value statement : -

Do What's Right

Respect Others

Perform With Excellence

7

Disken’s task

• Ken disken , VP, HR, Electronics sector• Task : Identifying best practice elements to transfer

across organisation• Challenges : - Cost competitive, non-traditional players• Study comprised all aspects of Employee development• Goal : Becoming an employer of choice

Respect and empowerment

Perform with excellence

Mission importance and customer’s trust

Competitive salaries and remuneration

Respect for human rights

8

CORPORATE STRUCTURE

• 60 operating companies• 939 facilities, 457 cities, 45 states in US• Business in 56 Nations• Developers of Aircrafts, Hubble space telescope,

Missiles, submarines, Space shuttles, ATC, Night vision , post office automation, Transaction processes,

• Research facilities like Atomic Power national laboratories

• Highly classified products and services • Ranked 59th Fotune’s 500 list of largest industrial

corporations , 2014• Employees :- 1,16,000 , Dec 2012

9

CHANGES IN DEFENSE INDUSTRY

• Cuts in defence expenditures• Series of failures, acquisition of NG • Consolidate or evaporate – message from defense Min. • Highly competitive industry• Highly dependant on innovations• Requires large investments in R&D• Non traditional suppliers like Microsoft and Motorola

10

HRM APPROACH

• Cultural and organisational integration while satisfying customer and business objectives

• Hard task to effectively blend 17 cultures• Highly technical industry • Zero tolerance for failure• Command and control mentality• Increased competitiveness , for survival they needed a

change

11

EMPLOYER OF CHOICE INITIATIVE

• Started as an effort to attract top talent• A company that was able to attract, motivate, train and

retain the most highly talented people available• Exhibit 6

12

CHALLENGES

• Tough labour market for management and technical talent

• Recruiting only US Citizens• Control oriented culture• Competition with dot-coms• No stock option incentives• LM manager’s words • 45% management over 50• Needed to rebuild the pipeline of leaders• Company culture ( tech exp. over leadership ability )

13

LM-21 INITIATIVE

• Making fundamental changes in doing business by creating a new corporate culture

• In past , more focus on technical strength not on contracts

• Competitors occupied similar technical capabilities• LM 21 initiative was to remain competitive

14

CORPORATE INITIATIVE

• Many world class processes existed but no business was world class

• Identification and sharing of best practices• Unified implementation• Scope in 7 core functional areas i.e. engineering,

procurement, operations, program management, indirect cost, employee development and corporate center

• Expected benefits

15

BENCHMARKING & IMPLEMETATION

• Identified best practice area of focus within a functional area , then conducted interviews at both internal and external companies

• Identified several benchmarking elements• Created a matrix and sorted into categories (exh.10)• Presentation to functional manager• Use his feedback and recommendation• Choices of implantation to individual companies• The transfer process , pilot trial• Organisation wide implementation

16

CULTURAL INTEGRATION

• Confusion about heritages within the company• Integration into one common culture• Building a support network

17

EMPLOYEE DEVELOPMENT

• Benchmarking team comprised of HR representatives across the corporation

• Interviewed senior functional managers, HR personnel, Employee representatives

• Ten best practice areas ( Exh. 9 )• Team prepared a detailed report for ken Disken• Disken’s key objectives :

Productivity enhancement

Enhancing LM image as an employer of choice

increasing job satisfaction & employee retention

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• Discovering and sharing best practices, • Common culture• Standardisation of management practices• More robust process in recruitment• Align the company’s interests with jobs • Motivate, perform and develop the talents• Clear performance expectations • More accountability• Stringent performance monitoring

19

EXPECTED RESULTS

• Individual/ team effectiveness and productivity• Knowledge and overall know-how• Job satisfaction• Employee retention

• This would further improve :-• Cost reduction• Increases in quality, time to market, customer service• Goal of tying HRM initiatives to corporate strategy and

shareholder value• According to Disken (Paragraph)

20

THE DECISION

• How to effectively position the employee development initiatives to catch the attention of the leadership ?

• Commitment of the leaders• Amount of attention on the results of external

benchmark studies• Risk of raising the performance without following any

other organisation’s models

21

LEARNINGS FROM TALENT MANAGEMENT PERSPECTIVE• The importance of financial, operational and cultural

integration• Cost competitiveness• Importance of organisational culture

22

RANJAN . E . RAJAN

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