listen and hear: social media jungle ces 2010
Post on 21-Jan-2015
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DESCRIPTION
At Jeff Pulver's Social Media Jungle at CES 2010 I gave a 15 minute presentation called "Listen & Hear." I talk about the value of leveraging Social Media tools to listen to and engage with your customers, and I give some examples from Myxer.com, where I am VP Business Development and Chief Evangelist. You can find me at jeffreysass.com. The video of the presentation is at http://vimeo.com/8699231
TRANSCRIPT
listen
@sass
&hear
don’t be a pinhead
shoutingis so
old school...
listeningis
better
social media
social media
is not an industry
brand
product
name
industry
competition
truth
transparency
too much information
what’s important?
search
keywords
#hashtags
real-time
customers
marketing
sales
support
now what?
listen
hear
hear
helpfulear
hengagingar
heaccessibler
hearesponsive
helpfulengagingaccessibleresponsive
listen & hear
@sasswww.jeffreysass.com
www.myxer.com
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