leveraging digital transformation - ingram micro · persona modelling refresh planning 1 the...

2019 Lenovo Internal. All rights reserved.

Tuesday, December 3, 2019Stephen Miller

Leveraging Digital Transformation

C o n n e c t i v i t y

M o d er n I TA I

I o T / E d g e

S e c u r i t y E v o l v i n g

Wo r k f o r c e

The Various Facets of Digital Transformation

Modern IT Kits 3

Configure

▪ Image and Application Load

▪ Custom BIOS Settings

▪ Over Packing Services

▪ Labeling and Tagging

▪ Etching, RFID

▪ MS Autopilot

2

Retire

▪ Packaging

▪ Logistics

▪ Data Wipe

▪ Recycling/Disposal

6

Support

▪ Premier Support

▪ Accidental Damage

▪ Keep Your Drive

▪ Online Data Backup

▪ Cloud Recovery

4

Manage

▪ Onsite Field Services

▪ Security & Compliance

▪ Asset Inventory and Management

▪ Application Updates

▪ Lenovo Patch

▪ Asset Tag

▪ Image Management

5

Plan

▪ Assessment

▪ Discovery

▪ Design Future State

▪ Persona Modelling

▪ Refresh Planning

1

The Complexity of Modern IT Creates Opportunity

3 Deploy

▪ Advanced Deployment Services

▪ ADS in Cloud

▪ Drop in the Box

▪ Concierge/Tech Desk

▪ Data Migration

▪ Executive Services

PREMIER SUPPORT FIELD SERVICE ENHANCEMENTS

Premier certified

technicians

Trained on the Premier value

proposition

Complete Care

Tech stays for the completion

of all fixes

Advanced onsite tech scheduling

Technician assignment and communication

Tech tracking –“Uber-like”

GPS tracking of the technician

Immediate tech rating

User

Inte

rface

Custo

mer

Experience

Enhanced Far-Field MicrophonesD

esig

n

Nano/Nano IOT

Future Foldable ThinkPad

Smart Office

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8

Tiny in One

Tower and Small

Form Factor

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Mounting Options

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Portfolio

Premium Design

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Premium Performance

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Mainstream Productivity

E SeriesEntry Performance

S Series

Mainstream

9

M SeriesMobile Productivity

D SeriesEntry Mainstream

U LT I M AT E B U S I N ES S TO O L# 1 S E L L I N G B U S I N E S S P C