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2019 Lenovo Internal. All rights reserved. Tuesday, December 3, 2019 Stephen Miller Leveraging Digital Transformation

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Page 1: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

2019 Lenovo Internal. All rights reserved.

Tuesday, December 3, 2019Stephen Miller

Leveraging Digital Transformation

Page 2: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

C o n n e c t i v i t y

M o d er n I TA I

I o T / E d g e

S e c u r i t y E v o l v i n g

Wo r k f o r c e

The Various Facets of Digital Transformation

Page 3: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

Modern IT Kits 3

Configure

▪ Image and Application Load

▪ Custom BIOS Settings

▪ Over Packing Services

▪ Labeling and Tagging

▪ Etching, RFID

▪ MS Autopilot

2

Retire

▪ Packaging

▪ Logistics

▪ Data Wipe

▪ Recycling/Disposal

6

Support

▪ Premier Support

▪ Accidental Damage

▪ Keep Your Drive

▪ Online Data Backup

▪ Cloud Recovery

4

Manage

▪ Onsite Field Services

▪ Security & Compliance

▪ Asset Inventory and Management

▪ Application Updates

▪ Lenovo Patch

▪ Asset Tag

▪ Image Management

5

Plan

▪ Assessment

▪ Discovery

▪ Design Future State

▪ Persona Modelling

▪ Refresh Planning

1

The Complexity of Modern IT Creates Opportunity

3 Deploy

▪ Advanced Deployment Services

▪ ADS in Cloud

▪ Drop in the Box

▪ Concierge/Tech Desk

▪ Data Migration

▪ Executive Services

Page 4: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

PREMIER SUPPORT FIELD SERVICE ENHANCEMENTS

Premier certified

technicians

Trained on the Premier value

proposition

Complete Care

Tech stays for the completion

of all fixes

Advanced onsite tech scheduling

Technician assignment and communication

Tech tracking –“Uber-like”

GPS tracking of the technician

Immediate tech rating

Page 5: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

User

Inte

rface

Custo

mer

Experience

Enhanced Far-Field MicrophonesD

esig

n

Nano/Nano IOT

Future Foldable ThinkPad

Smart Office

Page 6: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

2018 Lenovo - All rights reserved.

Industry’s Most Secure Supply Chain End to End

Trusted

Supplier

Program

Transparent

Supply Chain

Page 7: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

T590

T490s / T495s

T & X Series

X390 Yoga

L590

L Series

L490

X1

X1 Carbon X1 Yoga X1 Extreme

L390 YogaL390

T490 / T495 X390 / X395

ThinkPad Notebook Portfolio P Series Workstation

X1 Tablet P1

P43

P73

P53/53s

Page 8: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

The Biggest (but not only) Thing in Desktops is Tiny

8

Tiny in One

Tower and Small

Form Factor

Tiny

Nano

Mounting Options

All in One

Page 9: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

Portfolio

Premium Design

P Series

Premium Performance

TIO SeriesModular AIOT Series

Mainstream Productivity

E SeriesEntry Performance

S Series

Mainstream

9

M SeriesMobile Productivity

D SeriesEntry Mainstream

Page 10: Leveraging Digital Transformation - Ingram Micro · Persona Modelling Refresh Planning 1 The Complexity of Modern IT Creates Opportunity 3 Deploy Advanced Deployment Services ADS

U LT I M AT E B U S I N ES S TO O L# 1 S E L L I N G B U S I N E S S P C