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AH20148F_v8
Level 2 NVQ Diploma in Hairdressing (Combined Hair Types)Accreditation start date: 1 August 2010Credit value: 62Total Qualification Time (TQT): 620Guided learning hours (GLH): 547 - 561Qualification number: 500/7358/8
Statement of unit achievementBy signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.
This statement of unit achievement table must be completed prior to claiming certification.
Unit code Date achieved Learner signature
Assessor initials
IQA signature (if sampled)
Mandatory units
UG31G20
UN21G15
UN20AH6
UN2AH10
UN20GH9
UN2GH12
UN20AH7
UN2GH10
UN2GH11
Optional units Please insert optional units achieved
The qualification
Introduction National Occupational Standards (NOS)
The Level 2 NVQ Diploma in Hairdressing (Combined Hair Types) is a job ready qualification based on National Occupational Standards (NOS).
This qualification will provide you with the requisite knowledge, understanding and skills to work competently as a hairdresser with different hair types. Throughout this qualification you will ensure responsibility to reduce risks to health and safety, advise and consult with clients with African type hair, shampoo and treat African type hair, relax hair, change hair colour, cut hair using basic techniques, style and finish hair and set and dress hair.
You will be supervised by technical staff and assessed on your occupational competence.
This qualification has been mapped to the relevant NOS, and is regulated on the Regulated Qualifications Framework. This qualification is approved and supported by the Hairdressing and Beauty Industry Authority (HABIA), the standard setting body for hair, beauty, nails and spa qualifications.
2
Prerequisite
Learners who wish to undertake this qualification must also achieve the VTCT (ITEC) Level 2 Award in Infection Prevention (COVID-19) for Hairdressing and Barbering Services qualification or a regulated equivalent.
Progression
This is an approved qualification for working as a hairdresser. It also provides a sound platform for further learning or training.
This qualification provides progression opportunities to the following VTCT qualifications:
• Level 2 NVQ Diploma in Barbering
• Level 2 NVQ Diploma in Barbering African Type Hair
• Level 3 NVQ Diploma in Hairdressing
• Level 3 NVQ Diploma in Hairdressing (Combined Hair Types)
• Level 3 NVQ Diploma in Chemically Treated African Type Hair
• Level 3 NVQ Diploma in Treating Natural African Type Hair
Progression opportunities also exist in the form of specialist VTCT vocationally related qualifications at Levels 2 and 3:
• Level 2 Diploma in Barbering
• Level 2 Certificate in Barbering
• Level 2 Award in Health and Safety for Hair and Beauty
• Level 2 Award in Wig Services
• Level 2 Award in Emergency First Aid at Work
• Level 2 Award in Preventing Contact Dermatitis
• Level 3 Diploma in Women’s Hairdressing
• Level 3 Diploma in African Caribbean Hairdressing
• Level 3 Certificate in Perming Hair
• Level 3 Certificate in Colouring Hair
• Level 3 Certificate in Hair Extensions Services
• Level 3 Certificate in Creative Hair Design
• Level 3 Award in Cutting Women’s Hair
• Level 3 Award in Bridal Hairstyling
3
Qualification structure
Mandatory units - 56 creditsVTCT unit code
Ofqual unit reference Unit title Credit value GLH
UG31G20 A/601/5867 Ensure responsibility for actions to reduce risks to health and safety 4 38
UN21G15 R/600/1232 Advise and consult with clients with African type hair 4 40
UN20AH6 T/600/1031 Shampoo and treat hair and scalp for African type hair 4 36
UN2AH10 M/600/1240 Relax hair 7 58
UN20GH9 D/600/1038 Change hair colour 11 105
UN2GH12 H/600/1039 Cut hair using basic techniques 8 80
UN20AH7 J/600/1048 Style and finish African type hair 6 50
UN2GH10 F/600/1002 Style and finish hair 6 50
UN2GH11 Y/600/1216 Set and dress hair 6 50
Optional units - 6 (minimum) creditsVTCT unit code
Ofqual unit reference Unit title Credit value GLH
UG211G4 Y/600/1264 Fulfil salon reception duties 3 24
UG211G8 M/600/1268 Develop and maintain effectiveness at work 3 30
UG21G17 L/601/0933 Give customers a positive impression of yourself and your organisation 5 33
UG21G18 D/601/0936 Promote additional services or products to customers 6 40
UN2AH17 J/600/1227 Attach hair to enhance a style 8 56
UN2AH18 Y/600/1247 Perm African type hair 8 70
UN2GH14 D/600/1217 Perm and neutralise hair 8 70
Total credits required - 62 (minimum)
4
All mandatory units must be completed.
Guidance on assessment
External assessment (any requirements will be shown in the unit)
Externally assessed question papers completed electronically will be set and marked by VTCT.
Externally assessed hard-copy question papers will be set by VTCT, marked by centre staff and sampled by VTCT external quality assurers.
This book contains the mandatory units that make up this qualification. Optional units will be provided in additional booklets. Where indicated, VTCT will provide assessment materials. Assessments may be internal or external. The method of assessment is indicated in each unit.
Internal assessment (any requirements will be shown in the unit)
Assessment explained
5
VTCT qualifications are assessed and quality assured by centre staff. Work will be set to improve your practical skills, knowledge and understanding. For practical elements, you will be observed by your assessor. All your work must be collected in a portfolio of evidence and cross-referenced to requirements listed in this record of assessment book.
Your centre will have an internal quality assurer whose role is to check that your assessment and evidence is valid and reliable and meets VTCT and regulatory requirements.
An external quality assurer, appointed by VTCT, will visit your centre to sample and quality-check assessments, the internal quality assurance process and the evidence gathered. You may be asked to attend on a different day from usual if requested by the external quality assurer.
This record of assessment book is your property and must be in your possession when you are being assessed or quality assured. It must be kept safe. In some cases your centre will be required to keep it in a secure place. You and your course assessor will together complete this book to show achievement of all learning outcomes, assessment criteria and ranges.
Assessment is set, marked and internally quality assured by the centre to clearly demonstrate achievement of the learning outcomes. Assessment is sampled by VTCT external quality assurers.
Creating a portfolio of evidence
As part of this qualification you are required to produce a portfolio of evidence. A portfolio will confirm the knowledge, understanding and skills that have been learned. It may be in electronic or paper format.
Your assessor will provide guidance on how to prepare the portfolio of evidence and how to show practical achievement, and understanding of the knowledge required to successfully complete the qualification. It is this booklet along with the portfolio of evidence that will serve as the prime source of evidence for this qualification.
Evidence in the portfolio may take the following forms:
• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies
All evidence should be documented in the portfolio and cross referenced to the outcomes. Constructing the portfolio of evidence should not be left to the end of the course.
6
Unit assessment methods
This section provides an overview of the assessment methods that make up each unit in this qualification. Detailed information on assessment is provided in each unit.
Mandatory units External Internal
VTCT unit code Unit title Question
paper(s) Observations Assignments
UG31G20 Ensure responsibility for actions to reduce risks to health and safety 0
UN21G15 Advise and consult with clients with African type hair 1
UN20AH6 Shampoo and treat hair and scalp for African type hair 1
UN2AH10 Relax hair 1 UN20GH9 Change hair colour 1 UN2GH12 Cut hair using basic techniques 0 UN20AH7 Style and finish African type hair 1 UN2GH10 Style and finish hair 1 UN2GH11 Set and dress hair 1
Optional units External Internal
VTCT unit code Unit title Question
paper(s) Observations Assignments
UG211G4 Fulfil salon reception duties 0
UG211G8 Develop and maintain effectiveness at work 0
UG21G17Give customers a positive impression of yourself and your organisation
0
UG21G18 Promote additional services or products to customers 0
UN2AH17 Attach hair to enhance a style 1 UN2AH18 Perm African type hair 1 UN2GH14 Perm and neutralise hair 1
7
Unit glossaryDescription
VTCT product code
All units are allocated a unique VTCT product code for identification purposes. This code should be quoted in all queries and correspondence to VTCT.
Unit title The title clearly indicates the focus of the unit.National Occupational Standards (NOS)
NOS describe the skills, knowledge and understanding needed to undertake a particular task or job to a nationally recognised level of competence.
LevelLevel is an indication of the demand of the learning experience; the depth and/or complexity of achievement and independence in achieving the learning outcomes.
Credit valueThis is the number of credits awarded upon successful achievement of all unit outcomes. Credit is a numerical value that represents a means of recognising, measuring, valuing and comparing achievement.
Guided Learning Hours (GLH)
The activity of a learner in being taught or instructed by - or otherwise participating in education or training under the immediate guidance or supervision of - a lecturer, supervisor, tutor or other appropriate provider of education or training.
TotalQualification Time (TQT)
The number of hours an awarding organisation has assigned to a qualification for Guided Learning and an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training. This includes assessment, which takes place as directed - but, unlike Guided Learning, not under the immediate guidance or supervision of - a lecturer, supervisor, tutor or other appropriate provider of education or training.
Observations This indicates the minimum number of observations required to achieve the unit.
Learning outcomes
The learning outcomes are the most important component of the unit; they set out what is expected in terms of knowing, understanding and practical ability as a result of the learning process. Learning outcomes are the results of learning.
Evidence requirements This section provides guidelines on how evidence must be gathered.
Maximum service times
The maximum time specified by Habia in which a particular service or practical element must be completed.
Observation outcome
An observation outcome details the practical tasks that must be completed to achieve the unit.
Knowledge outcome
A knowledge outcome details the theoretical requirements of a unit that must be evidenced through oral questioning, a mandatory written question paper or portfolio of evidence.
Assessment criteria
Assessment criteria set out what is required, in terms of achievement, to meet a learning outcome. The assessment criteria and learning outcomes are the components that inform the learning and assessment that should take place. Assessment criteria define the standard expected to meet learning outcomes.
Range The range indicates what must be covered. Ranges must be practically demonstrated in parallel to the unit’s observation outcomes.
8
UG31G20Ensure responsibility for actions to reduce risks to health and safety
This unit is about providing you with the knowledge, understanding and skills to be responsible for health and safety in the workplace.
This unit is for everyone at work (whether paid, unpaid, full or part-time). It is about being aware of the main risks in your workplace and knowing how to identify and deal with them.
UG31G20_v8
GLH
Credit value
Level
NOS
Observations
External paper(s)
38
4
3
G20
2
0
On completion of this unit you will:
Learning outcomes Evidence requirements
UG31G20
Ensure responsibility for actions to reduce risks to health and safety
1. Be able to identify the hazards and evaluate the risks in the workplace
2. Be able to reduce the risks to health and safety in the workplace
3. Know how to reduce risks to health and safety in the workplace
1. A variety of assessment methods should be used to confirm competence. Assessment of knowledge should be integrated with the assessment of performance wherever possible and appropriate.
2. Your assessor will observe you on two separate occasions. All evidence must be derived from performance in the workplace with no exceptions. Therefore no simulated working conditions have been specified in this Assessment Strategy as the outcomes can be demonstrated by a combination of other assessment methods drawn from:
• direct observation of the candidate in the workplace
• witness testimony by colleagues and line managers of the candidate’s successful performance of activities in the workplace
• documentary and other product based evidence
• a personal report by the candidate endorsed by colleagues
• questions
• discussion
• professional discussion.
3. There is no external paper requirement for this unit.
11
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
UG31G20
There are no maximum service times that apply to this unit.
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
There are no range statements that apply to this unit.
12
Outcome 1
Observations
You can:
UG31G20
*May be assessed through oral questioning.
Be able to identify the hazards and evaluate the risks in the workplace
13
a. Identify workplace instructions that are relevant to you and your job role
b. Identify working practices and hazards in the workplace that could be harmful
c. Evaluate the hazards and prioritise in risk order
d. Report hazard(s) to the responsible person*
Observation 1 2Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Outcome 2
You can:
UG31G20
Observation 1 2Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Perform work activities at own level of competence in accordance with identified health and safety:
- workplace policies
- instructions and procedures
- suppliers’ and manufacturers’ information
- relevant legal requirements
b. Manage hazards in accordance with workplace instructions and legal requirements
c. Report any differences between workplace instructions and supplier/manufacturer instructions*
Be able to reduce the risks to health and safety in the workplace
14
*May be assessed through oral questioning.
Developing knowledge
UG31G20 15
Achieving knowledge outcomes
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work
• Witness statements
• Audio-visual media
• Evidence of prior learning or attainment
• Written questions
• Oral questions
• Assignments
• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
UG31G2016
Knowledge
Know how to reduce risks to health and safety in the workplace
You can: Portfolio reference /Assessor initials*
a. Explain your responsibility in remaining alert to hazards and risks
b. Describe own responsibilities and scope for action in controlling risk
c. Explain the importance of adhering to health and safety policies and practices
d. Describe where and when to get additional health and safety assistance
e. Describe the importance of personal presentation and behaviour in maintaining health and safety in the workplace
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 3
UN21G15Advise and consult with clients with African type hair
Through this unit you will develop the skill of consulting with your clients to determine their ideas and requirements. Being able to identify the capability of your clients hair will allow you to make recommendations based on questioning, observation and test results. Influencing factors like a client’s lifestyle, commitment and cost will also impact on the services you suggest. You will also be required to provide your client with good aftercare advice.
UN21G15_v7
GLH
Credit value
Level
NOS
Observations
External paper(s)
40
4
2
G15
3
1
On completion of this unit you will:
Learning outcomes Evidence requirements
UN21G15
Advise and consult with clients with African type hair
1. Be able to determine the client’s needs
2. Be able to analyse the hair, skin and scalp
3. Be able to advise the client on the long term implications of hairdressing services
4. Be able to confirm services and products
5. Know salon and legal requirements
6. Know services, products and pricing
7. Know about hair, skin and scalp analysis
8. Understand the implications of hairdressing services
9. Know methods of communication
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for advising and consulting with clients with African hair types.
3. Your assessor will observe these aspects of your performance on at least 3 occasions. These will cover consultations for 3 different technical units.
4. From the range, you must practically demonstrate that you have:• consulted with new and regular clients• used all the means of identifying client’s
wishes• adapted your advice to take into account
the factors limiting or affecting services• advised client’s of all the factors that will
impact on hairdressing services• identified or can describe suspected
infections and infestations needing reporting.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
19
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
UN21G15
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
There are no maximum service times that apply to this unit.
20
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Outcome 1
Observations
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
You can:
UN21G15
*May be assessed through oral questioning.
Be able to determine the client’s needs
21
a. Provide clients with sufficient time to express their wishes
b. Present visual aids to explore ideas and reach a decision
c. Use questioning to clarify the client’s wishes
d. Encourage clients to ask questions to clarify information
e. Confirm the client’s wishes for services and products
Outcome 2
You can:
UN21G15
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Perform visual checks and tests on the hair, skin and scalp according to specified procedures
b. Identify factors that limit or affect services and choice of products from the client’s previous records*
c. Identify and report problems which cannot be dealt with to the relevant person(s)*
Be able to analyse the hair, skin and scalp
22
*May be assessed through oral questioning.
Outcome 3
You can:
UN21G15
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Clarify the factors that will impact on the hairdressing services *
b. Recommend hairdressing services that are suitable for the client
c. Maintain goodwill, trust and confidentiality with the client
d. Check that the client has understood the advice prior to proceeding with any service
e. Document advice on the client’s record
Be able to advise the client on the long term implications of hairdressing services
23
*May be assessed through oral questioning.
Outcome 4
You can:
UN21G15
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Agree services, products and outcomes that meet the client’s needs
b. State the likely cost and duration of the agreed services to the client
c. Maintain goodwill, trust and confidentiality with the client
d. Produce up-to-date client records
Be able to confirm services and products
24
*May be assessed through oral questioning.
Range
You must practically demonstrate that you have:
UN21G15 25
Consulted with both types of client Portfolio reference
New
Regular
Used all the means of identifying client’s wishes Portfolio reference
Questioning
Observation
Testing
Adapted your advice to take into account all the factors limiting or affecting services Portfolio reference
Adverse hair, skin and scalp conditions
Incompatibility of previous services and products used
Lifestyle
Advised client’s of all the factors that will impact on hairdressing services Portfolio reference
Cost of maintenance
Client time commitment required
Limitations to other services
Consequences of using home based products
Identified or can describe all suspected infections and infestations needing reporting Portfolio reference
Suspected infections
Suspected infestations
Achieving knowledge outcomes
Developing knowledge
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
UN21G1526
Achieving the external paper
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
Knowledge
UN21G15 27
Outcome 5
Know salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. State personal responsibilities under the current Data Protection legislation
b. Describe the legal responsibilities for informing clients about the features and benefits of products and services
c. Describe the importance of following salon procedures and manufacturers’ instructions when conducting tests
d. Describe the salon rules for maintaining confidentiality
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN21G1528
Outcome 6
Know services, products and pricing
You can: Portfolio reference /Assessor initials*
a. Describe the services, products and pricing structure at the salon
b. Outline the importance of identifying the customer’s expectations
c. Describe how to calculate the charge for services
d. Describe the types of services requiring special client advice prior to the visit
e. Describe the types of special advice required for clients prior to specific services and the reasons
f. Describe why it is important to identify factors that may limit or affect services and products which can be used
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN21G15 29
Outcome 7
Know about hair, skin and scalp analysis
You can: Portfolio reference /Assessor initials*
a. Describe how different factors (including lifestyle; adverse hair, skin and scalp conditions; and incompatibility of previous services and products used) can limit or affect the services and products offered to clients
b. Describe the visible indications of suspected infections, infestations and disorders
c. State how and when tests are carried out on hair
d. Describe the importance of testing and potential consequences of not testing
e. Describe the basic structure of hair and skin
f. Describe the growth cycle of hair
g. Compare the characteristics and structure of different types and textures of African hair
h. Describe the general factors that contribute to healthy hair
i. Describe the likely causes of visible adverse hair and scalp conditions
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN21G1530
Outcome 8
Understand the implications of hairdressing services
You can: Portfolio reference /Assessor initials*
a. Differentiate the cost of maintenance for all services
b. Explain the time commitments required to maintain the service
c. Explain how an individual service can limit and or prohibit other services
d. Explain how the repeated use of home based products can damage the hair and affect future professional services
e. Explain the importance of recording the advice given to the client
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN21G15 31
Outcome 9
Know methods of communication
You can: Portfolio reference /Assessor initials*
a. Describe why effective communication is important for the salon’s business
b. Outline the importance of confidentiality and the consequences if this is not maintained
c. Describe how to use varied vocabulary and expressions to suit the purpose
d. Describe how to adapt your contributions to suit different situations
e. Describe how to demonstrate active listening
f. Describe how to recognise the speaker’s intentions
g. Describe how to progress a discussion
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN21G1532
Notes Use this area for making notes and drawing diagrams
UN20AH6Shampoo and treat hair and scalp for African-type hair
Through this unit you will learn the skill of shampooing, conditioning and treating natural or chemically treated African type hair and scalp, using a variety of products and massage techniques. Being able to identify the condition of your client’s hair, skin and scalp will determine which products and massage techniques to use. You will develop a sound knowledge of shampooing and conditioning products which will enable you to provide your client with good aftercare advice. This unit is suitable for both hairdressers and barbers.
UN20AH6_v5
GLH
Credit value
Level
NOS
Observations
External paper(s)
© Habia
36
4
2
AH6
3
1
On completion of this unit you will:
Learning outcomes Evidence requirements
UN20AH6
Shampoo and treat hair and scalp for African-type hair
1. Be able to use safe and effective methods of working when shampooing, conditioning and treating hair
2. Be able to shampoo hair and scalp
3. Be able to condition and treat the hair and scalp
4. Understand salon and legal requirements
5. Understand how to work safely, effectively and hygienically when shampooing, conditioning and treating hair
6. Understand factors that affect shampooing and treating the hair
7. Understand products, equipment and their uses
8. Understand shampooing and treatment techniques
9. Understand how to communicate information to clients on hair maintenance and management
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for shampooing and treating the hair and scalp for African hair types.
3. Your assessor will observe these aspects of your performance on at least 3 separate occasions.
4. From the range, you must show that you have:• used all of the conditioning and
treatment products listed • used all the shampooing massage
techniques• dealt with all the hair conditions listed• adapted your shampooing techniques
for 2 out of the 4* scalp conditions listed• used all the conditioning massage
techniques listed given all the types of advice listed.
* However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
UN20AH6 35
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
36 UN20AH6
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum service times apply to this unit:
Apply shampoo and treatments to chemically treated hair (i.e. permed, relaxed or coloured) 15 minutes
Apply shampoo and treatments to natural hair 20 minutes
Apply shampoo and treatments to locked hair (up to shoulder length) 30 minutes
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Outcome 1
Observations
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
You can:
UN20AH6 37
*May be assessed through oral questioning.
Be able to use safe and effective methods of working when shampooing, conditioning and treating hair
a. Protect the client’s clothing throughout the service
b. Position the client to meet the needs of the service without causing them discomfort
c. Keep the work area clean and tidy throughout the service
d. Remove waste immediately at the end of the shampooing and treatment service
e. Use safe work methods that: − make effective use of resources − minimise harm or injury to yourself and others
f. Maintain personal standards of health and hygiene which minimise the risk of cross-infection, infestation and offence to clients and colleagues
g. Use shampooing, conditioning and treatment products and equipment identified as a result of consultation with the client
h. Comb through client’s hair, when required, without causing damage to the hair and scalp
i. Replenish low levels of resources, when required, to minimise disruption to your own work and to clients*
j. Identify and report any products that need re-ordering to the relevant person(s)*
k. Complete the shampooing and treatment service within a commercially viable time
l. Complete client records, when required, so that they are accurate, easy to read and up to date
Outcome 2
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
38 UN20AH6
a. Identify the condition of the hair and scalp using suitable visual and manual checks
b. Use products and tools suitable for the client’s hair and/or scalp condition
c. Use the shampooing massage techniques to meet the client’s: − hair length and density − hair and scalp condition
d. Adapt the water temperature and flow to suit the needs of the client’s hair and scalp comfort
e. Leave the client’s hair and scalp: − clean and free from shampoo − free of excess water
Be able to shampoo hair and scalp
*May be assessed through oral questioning.
© Habia
Outcome 3
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN20AH6 39
a. Apply conditioning and treatment products to meet the needs of the client’s hair and scalp, and follow the salon’s and manufacturers’ instructions
b. Use conditioning massage techniques to meet the needs of the client’s hair and scalp
c. Monitor and time the development of the conditioning treatment and apply heat at the right temperature
d. Remove the conditioner and/or treatment in a way that avoids disturbing the direction of the cuticle
e. Leave the client’s hair free of excess moisture
f. Give the client aftercare advice on caring for their hair
Be able to condition and treat the hair and scalp
*May be assessed through oral questioning.
You must practically demonstrate that you have:
Range
40 UN20AH6
Used all of the conditioning and treatment products Portfolio reference
Surface
Reconstructors
Moisturising
Scalp treatments
Used all the shampooing massage techniques Portfolio reference
Rotary
Effleurage
Friction
Dealt with all the hair conditions Portfolio reference
Chemically damaged
Heat damaged
Environmentally damaged
Adapted your shampooing techniques for 2 out of the 4 scalpconditions Portfolio reference
Dandruff affected
Product build-up
Traction alopecia
Psoriasis
You must practically demonstrate that you have:
UN20AH6 41
Used all the conditioning massage techniques Portfolio reference
Effleurage
Petrissage
Given all the types of advice Portfolio reference
Combing and brushing
Frequency of shampooing
Suitable shampooing and treatment products and their uses
Achieving knowledge outcomes
Developing knowledge
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
42 UN20AH6
Achieving the external paper
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
Knowledge
UN20AH6 43
Outcome 4
Understand salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Describe the salon’s requirements for client preparation
b. Describe when and how to complete client records
c. Describe the person(s) to whom low levels of resources should be reported to
d. Describe the salon’s expected service time for shampooing and treating hair
e. Describe your responsibilities under the current Control of Substances Hazardous to Health regulations in relation to the use of shampoos and hair treatments
f. Describe your responsibilities under the current Electricity at Work regulations
g. Describe your responsibilities under current Data Protection legislation
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20AH644
Outcome 5
Understand how to work safely, effectively and hygienically when shampooing, conditioning and treating hair
You can: Portfolio reference /Assessor initials*
a. Describe contact dermatitis and how to avoid contracting it whilst carrying out hairdressing services
b. Identify protective clothing that should be available to clients
c. Explain how the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury
d. Identify the safety considerations which must be taken into account when shampooing and treating hair
e. Explain why it is important to keep the work area clean and tidy
f. Describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation
g. Explain the importance of personal hygiene
h. Explain why it is important to check electrical equipment used to aid the conditioning process
i. Explain the importance of thoroughly rinsing hair to remove shampoo and treatments at the end of the service
j. Describe methods of sterilisation used in hairdressing salons
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN20AH6 45
Outcome 6
Understand the basic science of shampooing and treating the hair
You can: Portfolio reference /Assessor initials*
a. Explain the direction in which the hair cuticle lies and its importance when disentangling wet hair
b. Explain how to identify scalp conditions and their causes
c. Explain how shampoo and water act together to cleanse the hair
d. Explain how the pH value of the products used affects the current state of the hair
e. Explain the effects of water temperature on the scalp and structure of the hair
f. Explain how the build-up of products can affect the hair, scalp and the effectiveness of other services
g. Explain how the formulations of shampoos, conditioners and treatments vary to suit different hair conditions
h. Explain how heat affects the hair during the conditioning treatment
i. Explain how the different conditioning treatments affect the structure of the hair
j. Describe the different coil patterns of African-type hair and explain how this affects how the hair is handled and worked upon during shampooing and treatment processes
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20AH646
Outcome 7
Understand products, equipment and their use
You can: Portfolio reference /Assessor initials*
a. Describe the range of available shampooing, conditioning and treatment products and equipment
b. Explain the importance of following the manufacturers’ instructions relating to the use of shampooing and conditioning products in the salon
c. Describe when and how to use shampoos, conditioning and treatment products to treat different hair and scalp conditions in the range
d. Explain when the shampooing process should be repeated
e. Describe what may happen if the incorrect shampooing and treatment product is used
f. Describe how to use and handle equipment during the conditioning treatment process
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN20AH6 47
Outcome 8
Understand shampooing and treatment techniques
You can: Portfolio reference /Assessor initials*
a. Describe when and how to use rotary, effleurage, friction and petrissage massage techniques when shampooing different lengths and densities of hair
b. Explain how to shampoo natural hair and the potential consequences of doing this incorrectly
c. Describe when and how effleurage and petrissage massage techniques should be used when conditioning and treating different lengths and densities of hair
d. Explain when and how to apply conditioning treatment products to African-hair types
e. Describe the circumstances when hair should not be combed through after shampooing and conditioning treatments
f. Explain the importance of removing excess conditioner and excess moisture from the hair at the end of the service
g. Explain the importance of de-tangling the hair from point to root
h. Describe the importance of using shampoos and conditioners cost-effectively
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20AH648
Outcome 9
Understand how to communicate information to clients on hair maintenance and management
You can: Portfolio reference /Assessor initials*
a. Describe how to use combs and brushes and correctly comb hair from point to root
b. Explain how often to shampoo and cleanse the hair according to hairstyle, hair and scalp condition and lifestyle
c. Describe suitable conditioning treatments and the importance of regular conditioning
d. Describe the products to use for home care and those to avoid and why
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN2AH10Relax hair
Through this unit you will learn how to develop the skill of relaxing African type hair. Being able to identify the condition of your client’s hair, skin and scalp will determine which products, tools and application technique to use. Part of this service is to provide your client with good aftercare advice.
UN2AH10_v5
GLH
Credit value
Level
NOS
Observations
External paper(s)
58
7
2
AH10
3
1
On completion of this unit you will:
Learning outcomes
Evidence requirements
UN2AH10
Relax hair
1. Be able to use effective and safe methods of working when relaxing hair
2. Be able to analyse the hair and prepare for relaxing
3. Be able to relax and normalise hair
4. Be able to provide aftercare advice
5. Understand salon and legal requirements
6. Understand how to work safely, effectively and hygienically when relaxing and normalising hair
7. Understand how to analyse and test the hair and scalp
8. Understand the basic science of relaxing services
9. Understand how to use tools and products
10. Understand relaxing and texturising techniques and problems
11. Understand how to communicate and provide aftercare advice to clients
4. From the range, you must show that you have:• used all the products in the range• used 3 out of the 4* types of tools listed• questioned clients on all the areas of
contra-indication listed• carried out all the tests in the range• covered all the analysis areas listed in
the range• used all the application techniques• considered all the factors listed in the
range• carried out relaxing in 3 out of the 4*
areas listed in the range• that you have given all the types of
advice listed in the range
* However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all the items in this range
5. It is likely most evidence of your performance will be gathered from observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for relaxing hair.
3. Your assessor will observe these aspects of your performance on at least 3 occasions for relaxing processes.
51
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
UN2AH10
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum service times apply to this unit:
Relaxing – re-growth application only 8 minutes
52
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Outcome 1
Observations
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
You can:
UN2AH10
*May be assessed through oral questioning.
Be able to use effective and safe methods of working when relaxing hair
53
a. Protect the client’s clothing throughout the service
b. Wear personal protective equipment during the relaxing process
c. Position the client to meet the needs of the service without causing them discomfort
d. Position yourself whilst working to minimise fatigue and the risk of injury
e. Keep the work area clean and tidy throughout the service
f. Remove waste during the relaxing service
g. Use safe working methods that make effective use of resources
h. Maintain personal standards of health and hygiene minimise the risk of cross-infection, infestation and offence to the clients and colleagues
i. Use tools that are safe and fit for purpose
j. Identify and report any products that need re-ordering to the relevant persons*
k. Complete the service within a commercially viable time
l. Complete client records
Outcome 2
You can:
UN2AH10
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Identify if the client has any contra-indications to relaxing services and record responses*
b. Conduct and record outcomes of all necessary tests following manufacturers’ instructions and recognised industry procedures to determine the choice of products and application techniques
c. Seek assistance from the relevant person(s) when contra-indications and/or reactions to tests cause doubts as to the suitability of the service for the client*
d. Make recommendations based on evaluation of the client’s hair and its potential to achieve the effect required
e. Inform the client of the likely cost, duration and expected outcome of the service
f. Choose products and tools based on the results of the analysis, necessary tests, consultation with the client and relevant factors influencing the service
g. Select and use relaxing products from the same product line throughout the service following the manufacturer’s instructions
Be able to analyse the hair and prepare for relaxing
54
*May be assessed through oral questioning.
© Habia
Outcome 3
You can:
UN2AH10
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Section the hair, when required, cleanly and evenly to assist the accurate application of the relaxer
b. Apply products accurately taking into account the results of the analysis and other factors influencing the service
c. Follow manufacturer’s instructions to time the application and development of the relaxer
d. Take strand tests to confirm the required degree of straightening has been achieved
e. Monitor the comfort of the client at regular intervals throughout the relaxing process
f. Remove chemicals in a way which minimises the risk of damage to the hair and following manufacturer’s instructions
g. Adapt the water temperature, pressure and direction to protect the hair condition
h. Leave the relaxed hair free of all visible traces of relaxing product
i. Restore the hair’s pH balance using a suitable post relaxing treatment
j. Normalise the hair to leave it free of all traces of residue relaxer oils
k. Resolve any problems occurring during the relaxing process within the limits of own authority*
l. Promptly refer problems you cannot resolve to the relevant person(s)*
m. Achieve the required degree of straightness that is acceptable to the client
n. Achieve the degree of texturising that is anticipated and acceptable to the client, when required
Be able to relax and normalise hair
55
*May be assessed through oral questioning.
Outcome 4
You can:
UN2AH10
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Give advice accurately and constructively
b. Give the client advice on the maintenance of their relaxed hair
Be able to provide aftercare advice
56
*May be assessed through oral questioning.
© Habia
Range
You must practically demonstrate that you have:
UN2AH10 57
Used all the products Portfolio reference
Scalp protectors
Sodium relaxer
Non-sodium relaxer
Pre-relaxing treatments
Post-relaxing treatments
Normalising shampoo
Used 3 out of the 4 types of tools listed Portfolio reference
Tail combs
Wide tooth combs
Hands
Tint brushes
Questioned clients on all the areas of contra-indication listed Portfolio reference
Skin sensitivities
History of previous allergic reaction to relaxing products
Other known allergies
Skin disorders
Incompatible products
Medical history
Time interval from last colour, perm or relaxer
Recent removal of hair extensions
Recent removal of plaits without added hair
You must practically demonstrate that you have:
UN2AH10
Carried out all the tests Portfolio reference
Elasticity
Porosity
Incompatibility
Strand
Covered all the analysis areas listed Portfolio reference
The scalp condition
Hair texture
Porosity
Elasticity
Density
Scalp sensitivity
Scalp disorders
Identification of previously permed hair
Degree of relaxation required
Used all the application techniques Portfolio reference
Top and bottom
Top
Hand
58
© Habia
You must practically demonstrate that you have:
UN2AH10 59
Considered all the factors Portfolio reference
Temperature
Time
Hair condition
Sequence of application
Semi-permanent colour treated hair
Quasi-permanent treated hair
White hair
Length of re-growth
Degree of product build-up
Need to cut hair prior to relaxing
Carried out relaxing in 3 out of the 4 areas Portfolio reference
Virgin application
Re-growth application up to 8 weeks Maximum service time 8 minutes
Re-growth application up to 12 weeks Maximum service time 8 minutes
Texturising on short hair
You must practically demonstrate that you have:
UN2AH10
Given all the types of advice Portfolio reference
Time intervals between relaxing services
Relaxed hair maintenance
Use of suitable conditioning products
Use of suitable styling products
Time intervals for professional conditioning treatments
60
© Habia
Developing knowledge
UN2AH10 61
Achieving knowledge outcomes
Achieving the external paper
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
Knowledge
UN2AH1062
Understand salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Describe the salon's requirements for client preparation
b. Describe the salon's expected service times for relaxing
c. Describe when and how to complete client records
d. Describe the salon's and legal requirements for disposal of waste materials
e. Describe your limits of authority for resolving relaxing problems
f. State the person(s) to whom they should report problems they cannot resolve
g. Describe your responsibilities under current Data Protection legislation
h. Describe your responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of relaxing and normalising products
i. Describe your responsibilities under the current Electricity at Work Regulations
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 5
UN2AH10 63
Outcome 6
Understand how to work safely, effectively and hygienically when relaxing and normalising hair
You can: Portfolio reference /Assessor initials*
a. Identify the protective clothing and products that should be available for clients
b. Identify personal protective equipment available
c. Describe how the position of the client and yourself can affect the desired outcome and reduce fatigue and the risk of injury
d. Explain why it is important to position tools and equipment for ease of use
e. Explain why it is important to use personal protective equipment
f. Identify the safety considerations which must be taken into account when relaxing and normalising
g. Explain why it is important to keep the work area clean and tidy
h. Describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation
i. Explain the importance of personal hygiene
j. Compare methods of sterilisation used in hairdressing salons
k. Explain the importance of questioning clients to establish any contra-indications to perming and relaxing services
l. Explain why it is important to record client responses to questioning
m. Outline the legal significance of client questioning and the recording of client's responses to questioning
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2AH1064
Understand how to analyse and test the hair and scalp
You can: Portfolio reference /Assessor initials*
a. Describe what hair and scalp analysis should cover
b. State the importance of conducting a thorough analysis
c. Describe the types and purposes of tests
d. Describe when and how tests should be carried out and the expected results
e. Explain how the results of tests can influence the relaxing service
f. Explain potential consequences of failing to test
g. Outline the courses of action to take in the event of adverse reactions to tests
h. Explain why it is important to record test results
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 7
© Habia
UN2AH10 65
Outcome 8
Understand the basic science of relaxing services
You can: Portfolio reference /Assessor initials*
a. Describe the effects and potential effects of relaxing products on the hair structure
b. Describe the effect of relaxer pre-treatments on the hair structure and why they are used
c. Explain the effect of post-treatments on the hair structure and why they are used
d. Describe the effect of relaxers on white hair
e. State the active ingredients in relaxing products
f. State the pH value of relaxing products
g. Describe the importance and effects of restoring the hair’s pH balance after the relaxing process
h. Describe the effects and possible effects of temperature on relaxing products
i. Compare the difference between sodium and non-sodium relaxing products
j. Explain why accurate timing and thorough rinsing of products is necessary
k. Describe how to recognise Trichorrhexis Nodosa and how to deal with this condition
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2AH1066
Outcome 8 (continued)
Understand the basic science of relaxing services
You can: Portfolio reference /Assessor initials*
l. Explain how different factors can affect the choice of relaxing products
m. Describe how the contra-indications in the range can affect the delivery of the relaxing service to clients
n. Describe the effect of overlapping products on to previously chemically treated hair
o. State the importance of not shampooing the hair 48 hours prior to relaxing
p. Identify the differences between African and Caucasian hair type structures
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN2AH10 67
Outcome 9
Understand how to use tools and products
You can: Portfolio reference /Assessor initials*
a. State the manufacturers’ instructions for the specific relaxing products in the salon
b. Explain why different tools are used when relaxing and texturising and their effects on the hair and scalp
c. Identify the factors that should be considered when selecting sodium or non-sodium relaxing products
d. Describe why it is important to use products from the same system
e. Compare the different types and strengths of available relaxers and when to use them
f. Compare the different types and use of pre and post relaxing treatments and when to use them
g. Describe the importance of following manufacturer’s instructions when using relaxing products
h. Describe how to use scalp protectors and why they are important
i. Explain the importance of using products economically
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2AH1068
Outcome 10
Understand relaxing and texturising techniques and problems
You can: Portfolio reference /Assessor initials*
a. Describe the method of checking development when relaxing
b. Describe the method of checking development when texturising
c. Describe the method and sequence of application of relaxing and normalising products
d. Describe the types and causes of problems that can occur during the relaxing and texturising process and how to resolve them
e. Describe the circumstances when hair may need to be cut prior to a service
f. Describe how to deal with scalp irritation during the relaxing and texturising process
g. Describe the potential effects of using relaxing products on semi-permanent and quasi-permanent coloured hair
h. Describe the potential discomforts clients may experience during the relaxing process and why it is important to check on their well-being
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN2AH10 69
Outcome 11
Understand how to communicate and provide aftercare advice to clients
You can: Portfolio reference /Assessor initials*
a. State how often to shampoo and condition their hair
b. Describe suitable conditioning treatments and the importance of regular conditioning
c. Estimate the recommended time intervals for professional conditioning treatments
d. Identify the products to use for homecare, those to avoid and why
e. Describe how to protect hair whilst sleeping and why
f. Describe how lifestyle can affect the client’s maintenance of their relaxed hair (e.g. active sports, career, job requirements and holidays)
g. Explain the importance of knowing when and why they need to have their hair cut
h. Describe how the continual use of heated equipment can damage the hair
i. Estimate the recommended time intervals between relaxing and other chemical services
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2AH1070
Notes Use this area for making notes and drawing diagrams
UN20GH9Change hair colour
Through this unit you will learn how to change hair colour using semi-permanent, quasi-permanent, permanent and lightening products. The use of a variety of colouring techniques such as full head, re-growth and highlighting and/or low-lighting effects provide the basis for all hair services at level 2. You must develop the ability to take into account a variety of factors and contra-indications that your client may present with.
UN20GH9_v6
GLH
Credit value
Level
NOS
Observations
External paper(s)
© Habia
105
11
2
GH9
7
1
On completion of this unit you will:
Learning outcomes
Evidence requirements
Change hair colour
1. Be able to use safe and effective methods of working when colouring and lightening hair
2. Be able to prepare for colouring and lightening services
3. Be able to colour and lighten hair
4. Understand salon and legal requirements
5. Understand how to work safely, effectively and hygienically when colouring hair
6. Understand the purpose of colour tests and the testing procedures
7. Understand the basic science for colouring and lightening services
8. Understand colouring products, equipment and their use
9. Understand colouring techniques
10. Understand the aftercare advice to provide clients
• 1 regrowth application of permanent colour
• 1 full head application of permanent colour
• two applications of woven highlights and/or lowlights. 1 of these must be carried out on a full head.
4. From the range, you must show that you have:
• used 3 of the 4* types of products
• questioned clients on all the areas of contra-indications
• carried out all the tests
• taken into account all the factors
• used all the colour application techniques
• given all the types of advice. * However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all items in this range.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for changing hair colour.
3. Your assessor will observe your performance on at least 7 occasions, each on different clients. These observations must include:
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum service times apply to this unit:
Re-growth applicationof permanent colour 25 minutes
Partial head pulledthrough highlights and/orlowlights covering atleast 20% of the head 15 minutes
Full head pulledthrough highlights and/orlowlights 35 minutes Woven highlights and/orlowlights 75 minutes
UN20GH974
Outcome 1
Observations
You can:
*May be assessed through oral questioning.
Be able to use safe and effective methods of working when colouring and lightening hair
a. Protect the client’s clothing, skin and hair effectively throughout the service
b. Position the client to meet the needs of the service without causing discomfort
c. Keep the work area clean and tidy throughout the service
d. Remove waste immediately at the end of the service
e. Use working methods that: - minimise the wastage of products - minimise the risk of cross-infection - make effective use of the working time - ensure the use of clean resources - minimise the risk of harm or injury to themselves and others
f. Maintain personal standards of health and hygiene which minimise the risk of cross-infection, infestation and offence to clients and colleagues
g. Use products and equipment identified as a result of consultation with the client
h. Identify and report promptly any products that need ordering to the relevant person(s)*
i. Complete the service within a commercially viable time
j. Complete client records accurately
Observation 5 6 7Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Observation 1 2 3 4Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN20GH9 75
Outcome 2
You can:
a. Identify any contra-indications to colouring and/or lightening services by questioning the client and recording the responses accurately*
b. Conduct the necessary tests following manufacturers’ instructions and recognised industry procedures
c. Record the outcomes of tests accurately on the client’s record card
d. Seek assistance from the relevant person(s) when contra-indications and/or reactions to tests cause doubts as to the suitability of the service for the client *
e. Recommend a service based on an accurate evaluation of the client’s hair and its potential to achieve the effect required and inform the client of the likely cost, duration and expected outcome of the service
f. Select products, tools and equipment based on the results of necessary tests, consultation with the client and relevant factors influencing the service
g. Prepare materials and products to meet the application requirements and manufacturers’ instructions
Be able to prepare for colouring and lightening services
*May be assessed through oral questioning.
Observation 5 6 7Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Observation 1 2 3 4Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN20GH976
Outcome 3
You can:
a. Confirm the desired effect with the client prior to the application of products
b. Section the hair cleanly and evenly to assist the accurate application of products
c. Apply products accurately taking into account relevant factors influencing the service
d. Use colour application techniques suitable for achieving the desired look and following manufacturers’ instructions
e. Time the development of products following manufacturers’ instructions
f. Confirm the required result has been achieved by conducting strand tests at suitable times throughout the process
g. Massage the hair and scalp to emulsify the colour prior to removal, following manufacturers’ instructions
h. Leave the hair and scalp free of products and materials after the desired effect is achieved
i. Identify any problems during the service and resolve them within the limits of own authority*
j. Refer problems which cannot be resolved promptly to the relevant persons(s)*
k. Achieve the desired effect to the satisfaction of the client
l. Give the client suitable aftercare advice on the maintenance of the hair colour
Be able to colour and lighten hair
*May be assessed through oral questioning.
Observation 5 6 7Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Observation 1 2 3 4Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN20GH9 77
You must practically demonstrate that you have:
Range
Used 3 of the 4 types of products Portfolio reference
Semi-permanent
Quasi-permanent
Permanent
Lighteners
Questioned clients on all the areas of contra-indications Portfolio reference
History of previous allergic reaction to colouring products
Other known allergies
Skin disorders
Incompatible products
Medical advice or instructions
Evident hair damage
Carried out all the tests Portfolio reference
Skin
Incompatibility
Porosity
Elasticity
Colour test
UN20GH978
You must practically demonstrate that you have:
Taken into account all the factors Portfolio reference
Temperature
Existing colour of hair
Percentage of white hair
Test results
Strength of hydrogen peroxide
Hair porosity
Hair length
Hair density
Skin tone
Used all the colour application techniques Portfolio reference
Full head application of quasi-permanent
Re-growth application of permanent colourMaximum service time – 25 mins
Full head application of permanent colour
Pulled through highlights and/or lowlights covering at least 20% of the headMaximum service time –Partial head – 15 minsFull head - 35 mins
Woven highlights and/or lowlightsMaximum service time – 75 mins
UN20GH9 79
You must practically demonstrate that you have:
UN20GH980
Given all the types of advice Portfolio reference
Suitable aftercare products and their use
How lifestyle can affect durability of colour
Use of heated styling equipment
Time interval between services
Developing knowledge
UN20GH9 81
Achieving knowledge outcomes
Achieving the external paper
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work
• Witness statements
• Audio-visual media
• Evidence of prior learning or attainment
• Written questions
• Oral questions
• Assignments
• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
Knowledge
UN20GH982
Understand salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Describe the salon's requirements for client preparation
b. State the salon’s expected service times for basic colouring work
c. Describe how to complete client records effectively
d. State the salon’s and legal requirements for disposal of waste materials
e. Outline the limits of own authority for resolving colouring and lightening problems
f. State the person to whom problems that cannot be resolved should be reported to
g. Explain own responsibilities under current Data Protection legislation
h. Outline own responsibilities under the current Electricity at Work Regulations
i. Describe own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of colouring and lightening products
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 4
UN20GH9 83
Outcome 5
Understand how to work safely, effectively and hygienically when colouring hair
You can: Portfolio reference /Assessor initials*
a. Describe contact dermatitis and how to avoid developing it whilst carrying out colouring services
b. List the protective equipment that should be available
c. Explain why it is important to use personal protective equipment
d. Explain how the position of the client and yourself can affect the desired outcome and reduce fatigue and the risk of injury
e. State why it is important to position tools and equipment for ease of use
f. Outline the dangers associated with the inhalation of powder lighteners
g. Describe the precautions that must be taken when using powder and other lighteners
h. State why it is important to keep the work area clean and tidy
i. Describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation
j. Explain the importance of maintaining personal hygiene
k. Explain why it is important to check electrical equipment used to aid the colouring and lightening process
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20GH984
Outcome 5 (continued)
Understand how to work safely, effectively and hygienically when colouring hair
You can: Portfolio reference /Assessor initials*
l. Compare the methods of cleaning, disinfecting and sterilisation used in salons
m. Explain the importance of identifying any contra-indications to colouring and/or lightening services
n. Explain why it is important to record client responses to questioning and the legal significance of questioning and recording of client's responses
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20GH9 85
Outcome 6
Understand the purpose of colour tests and the testing procedures
You can: Portfolio reference /Assessor initials*
a. Describe the types and purposes of tests for hair colouring
b. Explain the importance of following manufacturers’ instructions for skin testing
c. Describe when and how tests should be carried out and the expected results
d. Explain how the results of tests can influence the colouring and lightening service
e. Explain the potential consequences of failing to carry out tests
f. Outline the courses of action to take in the event of adverse reactions to tests (e.g. what type of reactions that must be reported to another, more senior person)
g. Explain why it is important to record test results
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20GH986
Outcome 7
Understand the basic science for colouring and lightening services
You can: Portfolio reference /Assessor initials*
a. Describe the principles of colour selection, including the International Colour Chart (ICC)
b. Describe how the natural pigment within hair affects the choice of colour and colouring products and the possible need to pre-lighten
c. Compare the effect of different colouring and lightening products on the hair structure
d. Explain how the different strengths of hydrogen peroxide influence colouring and lightening
e. Describe how porosity levels can affect the choice and application of products and the results of the colouring process
f. Outline how the factors can affect the choice of colouring and lightening products and application techniques
g. Explain the effects of temperature on the application and development of colouring and lightening products
h. Describe how to dilute hydrogen peroxide to form different strengths of solutions
i. Explain the importance of restoring the hair’s pH balance after the colouring and lightening process
j. Explain why it is important to avoid disturbing areas still processing when removing products from developed areas
k. Explain why it is important to emulsify colour prior to removal
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
87UN20GH9
Outcome 7 (continued)
Understand the basic science for colouring and lightening services
You can: Portfolio reference /Assessor initials*
l. Explain why it is important to leave the hair and scalp free of colouring and lightening products
m. Describe how and why contra-indications can affect the delivery of colouring services to clients
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20GH988
Outcome 8
Understand colouring products, equipment and their use
You can: Portfolio reference /Assessor initials*
a. Outline the types of colouring and lightening products available, including temporary colours
b. Explain the importance of following manufacturers’ instructions for the use of specific colouring and lightening products in the salon
c. Describe how to accurately measure and mix colour and lightening products
d. List the types of tools, materials and equipment used for highlighting and lowlighting hair
e. Describe when and how shampoos and conditioners should be used when colouring and lightening hair
f. State the importance of using products economically
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20GH9 89
Outcome 9
Understand colouring techniques
You can: Portfolio reference /Assessor initials*
a. Explain the importance of sectioning hair accurately when colouring and lightening
b. Describe the methods of applying and removing colouring and lightening products
c. Describe techniques for highlighting and lowlighting hair
d. Describe when to use the different types of lighteners and toners available
e. Describe the factors that must be taken into account to judge the quantity of hair to be woven to achieve a balanced look
f. Describe how to handle the hair when weaving to maintain an even tension and to secure the materials to prevent seepage
g. Describe the types and causes of colouring and lightening problems that may occur during processing (e.g. skin staining, deterioration of hair condition and product seepage)
h. Outline ways of resolving simple colouring and lightening problems that may occur during processing
i. State the potential risks of using lightening products on previously chemically treated hair
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN20GH990
Notes Use this area for making notes and drawing diagrams
UN2GH12Cut hair using basic techniques
Through this unit you will learn how to create a variety of basic looks for women using club cutting, freehand and scissor-over-comb techniques. Using these cutting techniques you will demonstrate that you can produce one length hair cuts for both above and below shoulder length, uniform layers and short and long graduation haircuts. You must also demonstrate that you can work on both curly and straight hair. Part of this service is to provide your client with good aftercare advice.
UN2GH12_v5
GLH
Credit value
Level
NOS
Observations
External paper(s)
© Habia
80
8
2
GH12
8
0
On completion of this unit you will:
Learning outcomes Evidence requirements
UN2GH12 93
Cut hair using basic techniques
1. Be able to use safe and effective methods of working when cutting hair
2. Be able to use cutting techniques to achieve a variety of looks
3. Understand salon and legal requirements
4. Understand how to work safely, effectively and hygienically when cutting hair
5. Understand factors that can affect the service
6. Understand hair cutting techniques
7. Understand the aftercare advice to provide for clients
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for cutting a variety of looks on both hair types.
3. Your assessor will observe your performance on at least 8 occasions – 2 for each cutting look (fringes can be incorporated into any of the cutting looks). These looks must include:
• a one length above the shoulder• a short graduation incorporating the use
of scissor over comb.
4. From the range, you must show that you have:
• adapted your cutting techniques to take into account the factors
• achieved all the looks • used all the cutting techniques• cut all the hair types• given all the advice.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. There is no external paper requirement for this unit.
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
UN2GH1294
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum service times apply to this unit:
Cut hair - all techniques 45 minutes
Outcome 1
Observations
You can:
Observation 5 6 7 8Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN2GH12 95
*May be assessed through oral questioning.
Be able to use safe and effective methods of working when cutting hair
a. Protect the client’s clothing and keep their skin free of excess hair cuttings throughout the service
b. Keep the work area clean and tidy throughout the service
c. Remove waste immediately at the end of the service
d. Use working methods that: - minimise the risk of damage to tools - minimise the risk of cross-infection - make effective use of the working time - ensure the use of clean resources - minimise the risk of harm or injury to yourself and others
e. Maintain personal standards of health and hygiene which minimise the risk of cross-infection, infestation and offence to clients and colleagues
f. Complete the service within a commercially viable time
Observation 1 2 3 4Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Outcome 2
You can:
© Habia
Observation 5 6 7 8Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Observation 1 2 3 4Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN2GH1296
a. Establish the factors likely to influence the service
b. Confirm the client’s satisfaction with the agreed look at consultation during, and on completion of the service
c. Establish and follow the cutting guideline(s) accurately to achieve the required look
d. Control tools to minimise the risk of damage to the hair and scalp, client discomfort and to achieve the desired look
e. Use cutting techniques which take account of the influencing factors
f. Position yourself and the client to help ensure the accuracy of the cut
g. Use cross-checking techniques to ensure accurate distribution of weight, balance and shape
h. Remove any unwanted hair outside the desired outline shape*
i. Check the finished cut is accurate and the desired look has been achieved
j. Give the client suitable advice on the maintenance of the look
Be able to use cutting techniques to achieve a variety of looks
*May be assessed through oral questioning.
Range
You must practically demonstrate that you have:
UN2GH12 97
Adapted your cutting techniques for all the following factors Portfolio reference
Hair density
Hair texture
Head and face shape
Hair growth patterns
Hair elasticity
Achieved all the looks Portfolio reference
One lengthMaximum service time - 45 min
Uniform layerMaximum service time - 45 min
Short graduationMaximum service time - 45 min
Long graduationMaximum service time - 45 min
With a fringe
Used all the cutting techniques Portfolio reference
Club cutting
Freehand
Scissors-over-comb
You must practically demonstrate that you have:
© Habia
UN2GH1298
Cut all the hair types Portfolio reference
Curly
Straight
Given all the advice Portfolio reference
How to maintain their look
Time interval between services
Developing knowledge
UN2GH12 99
Achieving knowledge outcomes
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work
• Witness statements
• Audio-visual media
• Evidence of prior learning or attainment
• Written questions
• Oral questions
• Assignments
• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
Knowledge
UN2GH12100
Understand salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Describe the salon's requirements for client preparation
b. State the salon's expected service times for a range of looks
c. Describe the salon’s and legal requirements for disposal of waste materials
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 3
Photo courtesy of Wahl (UK) Ltd.
UN2GH12 101
Outcome 4
Understand how to work safely, effectively and hygienically when cutting hair
You can: Portfolio reference /Assessor initials*
a. List the protective equipment that should be available
b. Explain why it is important to protect clients from hair clippings
c. Describe how the position of the client and yourself can affect the desired outcome and reduce fatigue and the risk of injury
d. Identify the safety considerations which must be taken into account when cutting hair
e. Explain why it is important to avoid cross-infection and infestation
f. Explain why it is important to keep the work area clean and tidy
g. Explain why it is important to position cutting tools for ease of use
h. Compare methods of cleaning, disinfecting and sterilisation used in salons
i. Describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation
j. Explain the correct use and maintenance of cutting tools
k. Explain the importance of maintaining personal hygiene
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH12102
© Habia
Understand factors that can affect the service
You can: Portfolio reference /Assessor initials*
a. Outline the factors that must be taken into consideration prior to and during cutting (e.g. hair types, hair density, hair growth patterns etc.) and how these affect the service
b. Identify the factors which should be considered when cutting wet and dry hair
c. State the average rate of hair growth
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 5
UN2GH12 103
Photo courtesy of Wahl (UK) Ltd.
Outcome 6
Understand hair cutting techniques
You can: Portfolio reference /Assessor initials*
a. Explain why it is important to check the hair before and after shampooing prior to cutting
b. Explain the importance of consulting with clients throughout the cutting process
c. Explain the importance of applying the correct degree of tension to the hair when cutting
d. Describe how and why to use club, freehand and scissors-over-comb cutting techniques
e. Explain the reasons for establishing and following guidelines
f. Describe how to create and follow a guideline for one length, uniform layer, short graduation and long graduation looks
g. Explain how the angle at which the hair is held will affect the weight distribution, balance and degree of graduation of the cut
h. Explain how to create a range of looks
i. Explain the importance of working with the natural fall of the hair when considering the weight distribution within a haircut
j. Explain the importance of cross-checking the cut
k. Describe how to cross-check and balance the cut
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH12104
© Habia
Understand the aftercare advice to provide for clients
You can: Portfolio reference /Assessor initials*
a. State the importance of having regular cuts
b. State the recommended time interval between cuts
c. Explain how to give effective advice and recommendations to clients
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 7
UN20AH7Style and finish African type hair
Through this unit you will develop the skill of blow drying and finishing techniques on African type hair on a variety of hair lengths. Being able to identify the capability of your clients hair will allow you to choose from a range of products, tools and equipment to complete the look. You will need to show that you can achieve a finished look by just blow drying the hair using just a hairdryer and brushes as well as the use of heated styling equipment to finish the service. Part of this service is to provide your client with good aftercare advice.
UN20AH7_v6
GLH
Credit value
Level
NOS
Observations
External paper(s)
50
6
2
AH7
3
1
On completion of this unit you will:
Learning outcomes
Evidence requirements
UN20AH7 107
Style and finish African type hair
1. Be able to use safe and effective methods of working when styling and finishing hair
2. Be able to blow dry hair into shape
3. Be able to style hair using heated and thermal equipment
4. Understand salon legal requirements
5. Understand how to work safely, effectively and hygienically when styling
6. Understand the basic science for styling and finishing hair
7. Understand styling and finishing products, equipment and their use
8. Understand drying and styling techniques and methods
9. Understand the aftercare advice to provide clients on hair maintenance and management
• using straighteners to direct the hair outwards
• using straighteners to direct the hair under.
4. From the range, you must show that you have:• used 4 out of the 8* products listed• used all the types of tools listed• used all the types of equipment listed• styled both types of hair listed• taken into account all the factors listed• used all the blow-drying techniques
listed• produced all the blow dry finishes listed• used all the styling techniques listed• given the advice listed.* However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all items in this range.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for styling and finishing African type hair.
3. Your assessor will observe your performance on at least 3 occasions which must include:• blow drying with a round brush• straightening with comb attachment• straightening
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
UN20AH7108
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum service times apply to this unit:
Blow dry to a finish (short hair) 35 minutes
Blow dry to a finish, using electrical tongs (short hair) 50 minutes
Blow dry to a finish (long hair) 45 minutes
Blow dry to a finish, using electrical tongs (long hair) 60 minutes
Styling using heated and thermal equipment only 30 minutes
Dry natural hair to preparefor styling 20 minutes
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
Outcome 1
Observations
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
You can:
UN20AH7 109
*May be assessed through oral questioning.
Be able to use safe and effective methods of working when styling and finishing hair
a. Protect the client’s clothing effectively throughout the service
b. Position yourself and the client to meet the needs of the service without causing discomfort
c. Keep the work area clean and tidy throughout the service
d. Use working methods that: - minimise the wastage of products - minimise the risk of damage to tools and equipment - minimise the risk of cross-infection - make effective use of the working time - ensure the use of clean resources - minimise harm or injury to yourself and others
e. Maintain personal standards of health and hygiene which minimise the risk of cross-infection, infestation and offence to clients and colleagues
f. Use products, methods and equipment identified as a result of consultation with the client
g. Test the temperature of tools and equipment prior to use and throughout the service
h. Keep tools and oven at the temperature needed for the hair service *
i. Keep tools free of product build up
j. Complete the styling and finishing services within a commercially viable time
Outcome 2
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN20AH7110
a. Confirm the client’s satisfaction with the agreed look at consultation before commencing and during styling
b. Apply suitable products following manufacturers’ instructions *
c. Control the client’s hair and styling tools throughout the styling process, taking into account factors influencing the service
d. Take meshes of hair which suit the size of the styling tools
e. Maintain an even tension throughout the styling process
f. Keep the hair moist with water throughout the styling process, as necessary
g. Use techniques that achieve the desired blow dry finish
Be able to blow dry hair into shape
*May be assessed through oral questioning.
Photo courtesy of Wahl (UK) Ltd.
Outcome 3
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
UN20AH7 111
a. Confirm the client’s satisfaction with the agreed look at consultation before commencing and on completion of the service
b. Advise the client of the possible discomforts associated with thermal styling
c. Control the client’s hair and styling tools, taking account of influencing factors to achieve the desired look
d. Apply suitable products following the manufacturers’ instructions *
e. Part sections cleanly and evenly to achieve the direction of the style required
f. Take meshes of hair which suit the size of the styling tools
g. Use styling techniques that achieve the intended shape, direction, balance and volume agreed with the client
h. Give the client suitable aftercare advice on the maintenance of the style and hair condition
Be able to style hair using heated and thermal equipment
*May be assessed through oral questioning.
Photo courtesy of Wahl (UK) Ltd.
You must practically demonstrate that you have:
Range
UN20AH7112
Used 4 out of the 8 products Portfolio reference
Heat protectors
Scalp oils
Moisturisers
Activators
Sprays
Mousse
Lotions
Serums
Used all the types of tools Portfolio reference
Electric straighteners
Thermal flat iron
Thermal curling iron
Used all the types of equipment Portfolio reference
Oven
Heat testing materials
Styled both types of hair Portfolio reference
Natural
Chemically treated
You must practically demonstrate that you have:
UN20AH7 113
Taken into account all the factors Portfolio reference
Hair texture
Relaxer re-growth
Length
Colour treated
Presence of white hair
Head and face shape
Hair density
Used all the blow-drying techniques Portfolio reference
With a round brush
With a flat brush
Straightening with a comb attachment
With a diffuser
Produced all the blow dry finishes Portfolio reference
Straightening and smoothing
Creating volume and movement
Used all the styling techniques Portfolio reference
Barrel curls
Straightening
Use of straighteners to direct the hair outwards
Use of straighteners to direct the hair under
Photo courtesy of Wahl (UK) Ltd.
You must practically demonstrate that you have:
UN20AH7114
Given all the types of advice Portfolio reference
Hair care
Products for use at home
Maintenance of their style
Potential for style change
Photo courtesy of Wahl (UK) Ltd.
Developing knowledge
UN20AH7 115
Achieving knowledge outcomes
Achieving the external paper
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
Knowledge
UN20AH7116
Understand salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Explain the salon's requirements for client preparation
b. State the salon's expected service times for styling and finishing
c. Describe your responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of styling and finishing products
d. Describe your responsibilities under the current Electricity at Work Regulations
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 4
UN20AH7 117
Outcome 5
Understand how to work safely, effectively and hygienically when styling
You can: Portfolio reference /Assessor initials*
a. List the protective equipment that should be available
b. Explain how the position of the client and yourself can affect the desired outcome and reduce fatigue and the risk of injury
c. Describe the safety considerations which must be taken into account when styling and finishing hair
d. Explain the importance of positioning equipment for ease of use
e. Explain why it is important to keep the work area clean and tidy
f. Describe the methods of working safely and hygienically which minimise the risk of cross-infection and cross-infestation
g. Explain the importance of maintaining personal hygiene
h. Explain why it is important to check electrical equipment used to aid the styling and finishing processes
i. Describe the methods of sterilisation used in hairdressing salons
j. Explain the importance of using products economically
k. Explain the reasons why thermal styling tools should be kept free from excess oils and product build up
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN20AH7118
Outcome 6
Understand the basic science for styling and finishing hair
You can: Portfolio reference /Assessor initials*
a. Describe the effects of humidity on hair
b. Describe the physical effects of the blow drying and thermal styling processes on the hair structure
c. Describe how the incorrect application of heat can affect the hair and scalp
d. Explain why hair should be allowed to cool prior to finishing
e. Explain why hair should be kept moist during the blow drying process
f. Explain why white hair needs to be treated differently when thermal styling
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN20AH7 119
Outcome 7
Understand styling and finishing products, equipment and their use
You can: Portfolio reference /Assessor initials*
a. Outline the types of products and equipment available for styling and finishing hair
b. Explain the importance of following manufacturers’ instructions on the use of the specific styling and finishing products in the salon
c. Explain why, when and how to use the different types of: - styling brushes when blow drying - attachments when blow drying - styling equipment when styling and finishing - products
d. Explain why it is important to continually check the temperature of thermal equipment
e. Describe the methods used for checking the temperature of thermal equipment
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN20AH7120
Outcome 8
Understand drying and styling techniques and methods
You can: Portfolio reference /Assessor initials*
a. Describe current techniques for blow drying, styling and finishing hair
b. Explain how the following factors in the range affect the styling process and the finished look: - hair texture - relaxer re-growth - length - colour treated - presence of white hair - head and face shape - hair density
c. Describe how the finished result of blow drying is affected by: - tension - size of hair mesh - size of brush - the angle at which the brush is held - not allowing the hair to cool before removing the hair mesh from the brush
d. Explain why the direction of the air flow when drying is important to achieve the desired look
e. State why hair needs to be sectioned for thermal styling
f. Explain how and why temperature should vary for different hair types
g. Explain how the size of the section and the angle at which the hair is curled influences the volume and direction of the hair movement
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN20AH7 121
Outcome 8 (continued)
Understand drying and styling techniques and methods
You can: Portfolio reference /Assessor initials*
h. Describe how to carry out the different styling techniques
i. Describe the effects that can be achieved by curling on and off base
j. Describe the advice to give to clients prior to the start of thermal styling (i.e. effect of heat, the need to avoid sudden movement)
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN20AH7122
Outcome 9
Understand the aftercare advice to provide clients on hair maintenance and management
You can: Portfolio reference /Assessor initials*
a. Describe which aftercare products to use and avoid and why
b. State how to protect the hair whilst sleeping and why
c. Outline how to protect the hair from reversion caused by moisture (e.g. environmental, sports related, steamy conditions)
d. Explain how to maintain different styles
e. Explain how lifestyle can influence their choice of style (e.g. active sports, career and job requirements)
f. Explain how the hair texture affects the client’s styling possibilities
g. Explain how the continual use of heat can damage the hair
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN2GH10Style and finish hair
Through this unit you will develop the skill of blow drying, finger drying and finishing techniques on a variety of hair types and lengths. Being able to identify the capability of your clients hair will allow you to choose from a range of products, tools and equipment to complete the look. You will need to demonstrate the ability to use heated styling equipment to finish the service. Part of this service is to provide your client with good aftercare advice.
UN2GH10_v5
GLH
Credit value
Level
NOS
Observations
External paper(s)
© Habia
50
6
2
GH10
3
1
On completion of this unit you will:
Learning outcomes
Evidence requirements
UN2GH10
Style and finish hair
1. Be able to use safe and effective methods of working when styling and finishing hair
2. Be able to blow dry hair into shape
3. Be able to finger dry hair into shape
4. Be able to finish the hair
5. Know salon and legal requirements
6. Understand how to work safely, effectively and hygienically when styling
7. Understand the effect of styling and finishing techniques on the hair
8. Understand how to use products and equipment to style and finish hair
9. Understand blow drying and styling techniques and methods
10. Understand how to communicate with and provide aftercare advice to clients
4. From the range, you must show that you have:• used 4 out of the 7* products • used all the types of heated styling
equipment • styled all types of hair • taken into account all the factors • used all the blow drying tools and
equipment • produced all the blow dry finishes • given all the advice. * However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all items in this range.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for styling and finishing hair.
3. Your assessor will observe your performance on at least 3 occasions, each on different clients, which must include:• blow drying with a brush to create volume• blow drying with a round brush to create
curl• straightening and smoothing with a brush• finger dry hair into shape• use of heated styling equipment.
125
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
UN2GH10
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum services times for this unit:
Blow-dry and finish- above shoulder length 35 minutes
Blow-dry and finish- below shoulder length 45 minutes
126
Outcome 1
Observations
You can:
UN2GH10
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
*May be assessed through oral questioning.
Be able to use safe and effective methods of working when styling and finishing hair
127
a. Protect the client’s clothing throughout the service
b. Wear personal protective equipment, if required
c. Keep work area clean and tidy throughout the service
d. Use working methods that: - minimise the risk of damage to tools and equipment - minimise the risk of cross-infection - minimise the wastage of products - make effective use of working time - ensure the use of clean resources - minimise harm or injury to self and others
e. Maintain personal standards of health and hygiene to minimise the risk of cross-infection, infestation and offence to clients and colleagues
f. Complete the styling and finishing services within a commercially viable time
Outcome 2
You can:
UN2GH10
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Consult with the client to confirm the look agreed at consultation prior to and during styling
b. Apply suitable products, as required, following manufacturers’ instructions *
c. Control the styling tools to minimise the risk of damage to the hair, client discomfort and to achieve the desired look
d. Take meshes of hair which suit the size of the styling tools
e. Maintain an even tension throughout the styling process
f. Keep the hair damp throughout the styling process
g. Control the hair during the styling process, taking account of influencing factors
Be able to blow dry hair into shape
128
*May be assessed through oral questioning.
Photo courtesy of Wahl (UK) Ltd.
Outcome 3
You can:
UN2GH10
Observation 1Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Consult with the client to confirm the look agreed at consultation prior to and during styling
b. Apply suitable products, as required, following manufacturers’ instructions
c. Keep the hair damp throughout the styling process
d. Control the hair during the finger styling process, taking account of influencing factors
Be able to finger dry hair into shape
129
*May be assessed through oral questioning.
Outcome 4
You can:
UN2GH10
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Use heated styling equipment, when necessary, to minimise the risk of damage to the hair and scalp, client discomfort and to achieve the desired look
b. Use back combing and back brushing techniques, when required, to achieve the desired look *
c. Apply suitable products, as required, following manufacturers’ instructions *
d. Control the hair during the finishing process, taking account of influencing factors
e. Achieve the intended shape, direction, balance and volume agreed with the client
f. Confirm the client’s satisfaction with the finished look
g. Give the client suitable aftercare advice on the maintenance of their style and hair condition
Be able to finish the hair
130
*May be assessed through oral questioning.
Photo courtesy of Wahl (UK) Ltd.
Range
You must practically demonstrate that you have:
UN2GH10 131
Used 4 out of the 7 products Portfolio reference
Heat protectors
Sprays
Mousse
Creams
Gels
Lotions
Serums
Used all the types of heated styling equipment Portfolio reference
Straighteners
Tongs
Styled all types of hair Portfolio reference
Curly
Straight
Above shoulder length Maximum service time – Blow-dry and finish - 35 minutes
Below shoulder length Maximum service time – Blow-dry and finish - 45 minutes
One length
Layered
You must practically demonstrate that you have:
UN2GH10
Taken into account all the factors Portfolio reference
Hair cut
Hair growth patterns
Hair elasticity
Head and face shape
Hair texture
Hair length
Hair density
Used all the blow drying tools and equipment Portfolio reference
Hand dryer
Round brush
Flat brush
Diffuser
Nozzle
Produced all the blow dry finishes Portfolio reference
Straightening
Smoothing
Creating volume
Creating movement
Creating curl
Finger dry hair
132
Photo courtesy of Wahl (UK) Ltd.
You must practically demonstrate that you have:
UN2GH10
© Habia
133
Given all the advice Portfolio reference
Suitable aftercare products and their use
Safe use of heated styling equipment and hand dryers
How to recreate and maintain the style
Achieving knowledge outcomes
Developing knowledge
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work
• Witness statements
• Audio-visual media
• Evidence of prior learning or attainment
• Written questions
• Oral questions
• Assignments
• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
UN2GH10134
Achieving the external paper
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
Knowledge
UN2GH10 135
Outcome 5
Know salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Describe the salon's requirements for client preparation
b. Describe the salon's expected service times for styling and finishing hair
c. Describe own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of products for styling and finishing hair
d. Describe own responsibilities under the current Electricity at Work Regulations
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH10136
Outcome 6
Understand how to work safely, effectively and hygienically when styling
You can: Portfolio reference /Assessor initials*
a. Describe contact dermatitis and how to avoid developing it whilst carrying out styling and finishing services
b. Identify the protective clothing that should be available for clients
c. Explain the personal protective equipment available, when and why it should be worn
d. Describe how the position of the client and yourself can affect the desired outcome, reduce fatigue and the risk of injury
e. Identify the safety considerations which must be taken into account when styling and finishing hair
f. Explain why it is important to check for infestation and avoid cross-infection
g. Explain why it is important to keep the work area clean and tidy
h. Describe the methods of cleaning, disinfecting and/or sterilisation used in salons
i. Explain the importance of positioning equipment for ease of use
j. Describe methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation
k. Explain the importance of personal hygiene
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Photo courtesy of Wahl (UK) Ltd.
UN2GH10 137
© Habia
Outcome 6 (continued)
Understand how to work safely, effectively and hygienically when styling
You can: Portfolio reference /Assessor initials*
l. Explain why it is important to check electrical equipment used to aid the styling and finishing process
m. Explain the importance of using products economically
n. Explain the reasons why tools and heated styling equipment should be kept free from excess oils and product build up
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH10138
Photo courtesy of Wahl (UK) Ltd.
Outcome 7
Understand the effect of styling and finishing techniques on the hair
You can: Portfolio reference /Assessor initials*
a. Describe the effects of humidity on hair
b. Explain the physical effects of the blow drying, finger drying and heated styling processes on the hair structure
c. Explain how the incorrect application of heat can affect the hair and scalp
d. Explain why hair should be allowed to cool prior to finishing
e. Explain why hair should be kept damp during the blow drying and finger drying processes
f. Explain how heat protectors act to protect the hair
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH10 139
© Habia
Outcome 8
Understand how to use products and equipment to style and finish hair
You can: Portfolio reference /Assessor initials*
a. Describe the products and equipment available for styling and finishing hair
b. Explain the importance of following manufacturers’ instructions on the use of the specific styling and finishing products in the salon
c. Describe why and how to use the different types of: - styling brushes when blow drying - attachments when blow drying - heated styling equipment when styling and finishing - products and when to apply them
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH10140
Photo courtesy of Wahl (UK) Ltd.
Outcome 9
Understand blow drying and styling techniques and methods
You can: Portfolio reference /Assessor initials*
a. Describe current techniques for blow drying, finger drying and finishing hair
b. Describe how different factors affect the styling process and the finished look
c. Describe how the finished result of blow drying is affected by: - tension - size of hair mesh - size of brush - the angle at which the brush is held - not allowing the hair to cool before removing the hair mesh from the brush
d. Explain why the direction of the air flow when drying is important to achieve the desired look
e. Describe why hair needs to be sectioned for styling
f. Describe how to carry out the styling techniques
g. Explain the effects that can be achieved by curling on and off base
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH10 141
© Habia
Outcome 10
Understand how to communicate with and provide aftercare advice to clients
You can: Portfolio reference /Assessor initials*
a. Describe the equipment and products for home use that will benefit the client and those to avoid and why
b. Describe the advice to give to clients prior to the use of heated styling equipment at home
c. Explain how the continual use of heated equipment can affect the hair
d. Explain the different ways of maintaining a style
e. Describe how lifestyle can influence the choice of style
f. Explain how to give effective aftercare advice and recommendations to clients
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH10142
Notes Use this area for making notes and drawing diagrams
UN2GH11Set and dress hair
Through this unit you will develop the skill of setting and dressing techniques on a variety of hair types and lengths. Being able to identify the capability of your clients hair will allow you to choose from a range of products, tools and equipment to complete the look. You will need to demonstrate the ability to use heated styling equipment to finish the service. Part of this service is to provide your client with good aftercare advice.
UN2GH11_v6
GLH
Credit value
Level
NOS
Observations
External paper(s)
50
6
2
GH11
3
1
On completion of this unit you will:
Learning outcomes
Evidence requirements
Set and dress hair
1. Be able to use effective and safe working methods when setting and dressing hair
2. Be able to set hair
3. Be able to dress hair
4. Know salon and legal requirements
5. Know how to work safely, effectively and hygienically when setting and dressing hair
6. Understand the basic science of setting and dressing hair
7. Know about products, equipment and their use
8. Know about setting and dressing techniques and effects
9. Know about aftercare advice for clients
1. Simulation is not allowed for any performance evidence within this unit.
2. You must practically demonstrate in your everyday work that you have met the standard for setting and dressing hair.
3. Your assessor will observe your performance on at least 3 occasions which must include observation of a:• curled effect • smooth effect• rolled effect.
At least one of the observations must be of a set using rollers secured with pins.
UN2GH11 145
4. From the range, you must show that you have:• used 4 out of the 7* products • used all the types of tools and equipment • used all the setting techniques • set all hair types• used all the sectioning and winding
techniques • taken into account all factors • used all the dressing techniques and
created all the effects• given all the advice.
* However, you must prove to your assessor that you have the necessary knowledge, understanding and skills to be able to perform competently in respect of all items in this range.
5. It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.
6. Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.
Achieving observation outcomes
Achieving range
Maximum service times
Achieving observations and range
Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.
Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.
Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.
The range section indicates what must be covered. Ranges must be practically demonstrated as part of an observation. Your assessor will document the portfolio reference once a range has been competently achieved.
The following maximum service times apply to this unit:
Set and dress aboveshoulder length(excluding drying) 35 minutes
Set and dress below shoulder length(excluding drying) 45 minutes
UN2GH11 146
Outcome 1
Observations
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
*May be assessed through oral questioning.
Be able to use effective and safe working methods when setting and dressing hair
a. Protect the client’s clothing throughout the service
b. Use personal protective equipment when required
c. Clean and tidy the work area throughout the service
d. Position client and adopt postures that minimise fatigue, discomfort and injury risk
e. Use working methods that: − minimise the wastage of products − minimise the risk of damage to tools and equipment − minimise the risk of cross-infection − make effective use of the working time − ensure the use of clean resources − minimise the risk of harm or injury to self and clients
f. Maintain personal standards of health and hygiene which minimise the risk of cross-infection, infestation and offence to your clients and colleagues
g. Use safe and suitable tools, equipment, techniques and products based on consultation with the client
h. Use tests to check the temperature of heated equipment prior to use and continually throughout the service
i. Clean tools and equipment so they are free of product build up
j. Complete the setting and dressing service in a commercially viable time
UN2GH11 147
Outcome 2
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Confirm the agreed look with the client during consultation prior to commencing the cut
b. Control tools and equipment to minimise the risk of damage to the hair and scalp and client discomfort
c. Use meshes of hair which suit the size of the tools and equipment
d. Use sectioning and winding techniques to achieve the desired look
e. Secure wound rollers so they sit on or off base to meet the style requirements
f. Maintain the tension throughout the setting process
g. Maintain damp hair throughout the setting process, when required
h. Apply suitable products according to manufacturers’ instructions *
i. Control the client’s hair throughout the setting process taking account of influencing factors
j. Remove items used for setting, avoiding discomfort to the client
k. Confirm that the setting techniques achieve the desired look
Be able to set hair
*May be assessed through oral questioning.
UN2GH11 148
Outcome 3
You can:
Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials
a. Remove all section marks from the client’s hair
b. Use heated equipment at the correct temperature for the client’s hair and the desired look
c. Control tools and equipment to minimise the risk of damage to the hair and scalp and client discomfort
d. Secure the hair so that pins and grips are not visible*
e. Apply and use suitable products according to manufacturers’ instructions
f. Check that the finished look achieves the intended shape, direction and volume agreed with the client, taking account of influencing factors
g. Confirm the client’s satisfaction with the finished look
h. Provide the client with suitable aftercare advice
Be able to dress hair
*May be assessed through oral questioning.
UN2GH11 149
© Habia
You must practically demonstrate that you have:
Range
Used 4 out of 7 products Portfolio reference
Setting lotion
Gel
Mousse
Serums
Creams
Sprays
Wax
Used all tools and equipment Portfolio reference
Rollers
Combs
Pin curl clips
Brushes
Grips and pins
Heated rollers
Tongs
Straighteners
Used all setting techniques Portfolio reference
Rollering
Spiral curling
Pin curling to give volume
Pin curling to give flat movement
UN2GH11 150
You must practically demonstrate that you have:
Set all hair types Portfolio reference
Above shoulder lengthMaximum service time to set & dress (excluding drying) - 35 mins
Below shoulder lengthMaximum service time to set & dress (excluding drying) - 45 mins
Used all sectioning and winding techniques Portfolio reference
Point to root
Root to point
On base
Off base
Directional
Brick
Taken into account all factors Portfolio reference
Hair cut
Hair growth pattern
Hair length
Hair density
Head and face shape
Hair texture
Hair elasticity
The occasion for which the style is required
UN2GH11 151
© Habia
You must practically demonstrate that you have:
Used all dressing techniques and created all effects Portfolio reference
Curls
Rolls
Smoothing
Back-combing
Back-brushing
Given all the advice Portfolio reference
Suitable aftercare products and their use
Use of heated styling equipment
How to recreate and maintain the style
UN2GH11 152
Developing knowledge
Achieving knowledge outcomes
Achieving the external paper
You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:
• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies
Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then e orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.
Your assessor will complete the table below when the 70% pass mark has been achieved.
Paper Date achieved Assessor initials
1 of 1
UN2GH11 153
Knowledge
UN2GH11 154
Know salon and legal requirements
You can: Portfolio reference /Assessor initials*
a. Describe the salon's requirements for client preparation
b. Describe the salon's expected service times for cutting hair
c. State personal responsibilities under current regulations in relation to setting and dressing services: − Control of Substances Hazardous to Health Regulations − Electricity at Work Regulations
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
Outcome 4
UN2GH11 155
Outcome 5
Know how to work safely, effectively and hygienically when setting and dressing hair
You can: Portfolio reference /Assessor initials*
a. Outline the types of personal protective equipment available for clients and yourself, and its importance
b. Describe contact dermatitis and state how to avoid developing it during the setting and dressing service
c. Describe how own and client positioning can affect the desired outcome and reduce fatigue and injury risk
d. Describe why it is important to position tools and equipment for ease of use
e. Outline the safety considerations which must be taken into account when setting and dressing hair
f. Describe why it is important to keep the work area clean and tidy
g. Compare safe and hygienic working methods that minimise the risk of cross-infection and cross-infestation
h. Describe the importance of personal hygiene
i. Outline the importance of using products economically
j. State why it is important to check electrical equipment used to aid setting and dressing processes
k. Describe the reasons why tools and equipment should be kept free from excess oils, product build up and hair
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN2GH11 156
Outcome 6
Understand the basic science of setting and dressing hair
You can: Portfolio reference /Assessor initials*
a. Describe the effects of humidity on hair
b. Describe the physical effects of setting on hair structure
c. Explain how the incorrect application of heat can affect the hair and scalp
d. Explain why hair should be allowed to cool prior to dressing
e. Explain why hair should be kept damp during the setting process
f. Explain how heat protectors act to protect the hair
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH11 157
Outcome 7
Know about products, equipment and their use
You can: Portfolio reference /Assessor initials*
a. Compare different types of tools, equipment and products available for setting and dressing
b. Describe the importance of following manufacturers’ instructions for setting and dressing products in the salon
c. Describe the use of different tools, equipment and products for setting and dressing hair
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN2GH11 158
Outcome 8
Know about setting and dressing techniques and effects
You can: Portfolio reference /Assessor initials*
a. Describe the use of current techniques for setting and dressing hair
b. Describe how different factors affect the setting and dressing processes and the finished look
c. Compare the use the different types of sectioning and winding techniques
d. Describe why and how to use smoothing, back-combing and back-brushing techniques
e. Describe how the angle of winding on and off base influences the volume and direction of the hair movement
f. Describe why set hair sections need to be brushed out thoroughly
g. Describe methods of handling, controlling and securing hair to achieve curls and rolls
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
UN2GH11 159
Outcome 9
Know about aftercare advice for clients
You can: Portfolio reference /Assessor initials*
a. Compare suitable and unsuitable products for the client’s home use and the reasons
b. Describe how the continual use of heated equipment can affect the hair
c. Describe the different ways of maintaining a style
* Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.
© Habia
UN2GH11 160
Notes Use this area for making notes and drawing diagrams
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