lesson 1 making consumer choices what information do you need before you make a decision regarding...

Lesson 1 Making Consumer Choices

What information do you need before you make a decisionregarding health care products and services?

Lesson 1 Lesson Objectives

Identify the factors that influence consumer decisions about health care products and services.

Analyze the health messages delivered through advertising in the media.

Demonstrate ways to utilize criteria to evaluate health products for appropriateness.

In this lesson, you’ll learn to:

Lesson 1 Being an Informed Health Consumer

Informed Health Consumer

To become an informed health consumer, you need to:

Learn about available health products and services.

Understand how to judge their effectiveness and reliability.

Lesson 1 Influences on Your Decisions

Factors Influencing Your Decisions

Internal Factors External Factors

Habit

Personal taste

Opinions of family members and friends

Cost

Media

Lesson 1 Influences on Your Decisions

Many health products and services are promoted through advertising.

Advertisements make you want to buy the featured product.

By analyzing the messages hidden in ads for health products, you can make a better-informed purchasing decision.

Media and Advertising

Lesson 1

Hidden Messages in Advertising

Influences on Your Decisions

Lesson 1 Influences on Your Decisions

You can make wise purchasing decisions throughcomparison shopping.

Some criteria to consider as you evaluate products and services:

Cost

Features

Quality

Warranty

Safety

Recommendations

Comparing Choices

Lesson 1 Influences on Your Decisions

One way to compare two similar products is to read their labels.

Product Labels

Lesson 1 Your Rights as a Consumer

Consumer Rights

The right to safety

The right to choose

The right to be informed

The right to be heard

The right to have problems corrected

The right to consumer education

Lesson 1

Some points to consider when shopping online: Price: Online sources sometimes offer lower prices. However, some of these savings may be lost by the added cost of shipping.

Convenience: Items are delivered directly to the home. For many people this convenience outweighs the potential problem of repackaging and mailing items that may need to be returned.

Product information: Online descriptions provide only limited information about a product.

Today’s Consumer Choices

Online Shopping

Lesson 1 Today’s Consumer Choices

Consider the following safeguards:

Safeguards When Shopping Online

Get permission from your parents or guardians.

Make sure that the site is secure.

Check the organization's return policy.

Write down any purchase related information.

Lesson 1

Q. The method of judging benefits of

different products by comparing several similar factors for each one is known as ______.

Quick Review

Choose the appropriate option.

1. online shopping 2. advertising

3. comparison shopping

4. media

Lesson 1

A. The method of judging benefits of different products

by comparing several similar factors for each one is known as comparison shopping.

Click Next to attempt another question.

Quick Review - Answer

Lesson 1

Q. A ________ is a company’s or a

store’s written agreement to repair a product or refund your money should the product not function properly.

Quick Review

1. receipt 2. warranty

3. marketing policy

4. license

Choose the appropriate option.

Lesson 1

A. A warranty is a company’s or a store’s written agreement

to repair a product or refund your money should the product not function properly.

Click Next to attempt another question.

Quick Review - Answer

Lesson 1

Q. List three safeguards you should consider when shopping

online.

Quick Review

Click Next to view the answer.

Provide a short answer to the question given below.

Lesson 1

A. Some safeguards you should consider before shopping online are:

Get permission from your parents or guardians.

Make sure that the site is secure.

Check the organization’s return policy.

Write down any information related to your purchase.

Click Next to attempt another question.

Quick Review - Answer

Lesson 1 Quick Review

Analyze and evaluate.

Demonstrate ways to use criteria to evaluate health products for appropriateness: What factors would you consider when deciding which of two bicycle helmets to buy? List the factors in order of importance.

Lesson 1

Safety Considerations

Safety considerations should be foremost in your mindwhen choosing sports, recreation, or home-safety products.

Logos to look for on any product or equipment you are thinkingof buying:

Underwriters Laboratory (UL)

Snell

American National Standards Institute (ANSI)

Influences on Your Decisions

Lesson 1

Informed Health Consumer

To become an informed health consumer, you need to:

Learn about available health products and services.

Understand how to judge their effectiveness and reliability.

A health consumer is anyone who purchases oruses health products or services.

A health consumer is anyone who purchases oruses health products or services.

Being an Informed Health Consumer

Lesson 1

Internal Factors External Factors

Habit

Personal taste

Opinions of family members and friends

Cost

Media

Influences on Your Decisions

Factors Influencing Your Decisions

Media refers to the various methods of communicating information.

Media refers to the various methods of communicating information.

Lesson 1

Many health products and services are promoted through advertising.

Advertisements make you want to buy the featured product.

By analyzing the messages hidden in ads for health products, you can make a better-informed purchasing decision.

Media and Advertising

Advertising is a written or spoken media message designed to interest consumers in purchasing a product or service.

Advertising is a written or spoken media message designed to interest consumers in purchasing a product or service.

Influences on Your Decisions

Lesson 1

You can make wise purchasing decisions throughcomparison shopping.

Some criteria to consider as you evaluate products and services:

Cost

Features

Quality

Warranty

Safety

Recommendations

Influences on Your Decisions

Comparing Choices

Comparison shopping is a method of judging the benefits of different products by comparing several factors, such as quality, features, and cost.

Comparison shopping is a method of judging the benefits of different products by comparing several factors, such as quality, features, and cost.

Lesson 1

You can make wise purchasing decisions throughcomparison shopping.

Some criteria to consider as you evaluate products and services:

Cost

Features

Quality

Warranty

Safety

Recommendations

Influences on Your Decisions

Comparing Choices

A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly.

A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly.

Lesson 1

Some points to consider when shopping online: Price: Online sources sometimes offer lower prices. However, some of these savings may be lost by the added cost of shipping.

Convenience: Items are delivered directly to the home. For many people this convenience outweighs the potential problem of repackaging and mailing items that may need to be returned.

Product information: Online descriptions provide only limited information about a product.

Today’s Consumer Choices

Online Shopping

Online shopping involves using the Internet to buy products and services.

Online shopping involves using the Internet to buy products and services.

Lesson 1

A. Correct! The method of judging benefits of different

products by comparing several similar factors for each one is known as comparison shopping.

Click Next to attempt another question.

Quick Review - Answer

Lesson 1

A. Correct! A warranty is a company’s or a store’s written

agreement to repair a product or refund your money should the product not function properly.

Click Next to attempt another question.

Quick Review - Answer

Lesson 1

You have answered the question incorrectly. Go back to tryagain, or click Next to view the correct answer.

Quick Review - Answer

Lesson 1

You have answered the question incorrectly. Go back to tryagain, or click Next to view the correct answer.

Quick Review - Answer