lesson 1 making consumer choices what information do you need before you make a decision regarding...
TRANSCRIPT
Lesson 1 Making Consumer Choices
What information do you need before you make a decisionregarding health care products and services?
Lesson 1 Lesson Objectives
Identify the factors that influence consumer decisions about health care products and services.
Analyze the health messages delivered through advertising in the media.
Demonstrate ways to utilize criteria to evaluate health products for appropriateness.
In this lesson, you’ll learn to:
Lesson 1 Being an Informed Health Consumer
Informed Health Consumer
To become an informed health consumer, you need to:
Learn about available health products and services.
Understand how to judge their effectiveness and reliability.
Lesson 1 Influences on Your Decisions
Factors Influencing Your Decisions
Internal Factors External Factors
Habit
Personal taste
Opinions of family members and friends
Cost
Media
Lesson 1 Influences on Your Decisions
Many health products and services are promoted through advertising.
Advertisements make you want to buy the featured product.
By analyzing the messages hidden in ads for health products, you can make a better-informed purchasing decision.
Media and Advertising
Lesson 1
Hidden Messages in Advertising
Influences on Your Decisions
Lesson 1 Influences on Your Decisions
You can make wise purchasing decisions throughcomparison shopping.
Some criteria to consider as you evaluate products and services:
Cost
Features
Quality
Warranty
Safety
Recommendations
Comparing Choices
Lesson 1 Influences on Your Decisions
One way to compare two similar products is to read their labels.
Product Labels
Lesson 1 Your Rights as a Consumer
Consumer Rights
The right to safety
The right to choose
The right to be informed
The right to be heard
The right to have problems corrected
The right to consumer education
Lesson 1
Some points to consider when shopping online: Price: Online sources sometimes offer lower prices. However, some of these savings may be lost by the added cost of shipping.
Convenience: Items are delivered directly to the home. For many people this convenience outweighs the potential problem of repackaging and mailing items that may need to be returned.
Product information: Online descriptions provide only limited information about a product.
Today’s Consumer Choices
Online Shopping
Lesson 1 Today’s Consumer Choices
Consider the following safeguards:
Safeguards When Shopping Online
Get permission from your parents or guardians.
Make sure that the site is secure.
Check the organization's return policy.
Write down any purchase related information.
Lesson 1
Q. The method of judging benefits of
different products by comparing several similar factors for each one is known as ______.
Quick Review
Choose the appropriate option.
1. online shopping 2. advertising
3. comparison shopping
4. media
Lesson 1
A. The method of judging benefits of different products
by comparing several similar factors for each one is known as comparison shopping.
Click Next to attempt another question.
Quick Review - Answer
Lesson 1
Q. A ________ is a company’s or a
store’s written agreement to repair a product or refund your money should the product not function properly.
Quick Review
1. receipt 2. warranty
3. marketing policy
4. license
Choose the appropriate option.
Lesson 1
A. A warranty is a company’s or a store’s written agreement
to repair a product or refund your money should the product not function properly.
Click Next to attempt another question.
Quick Review - Answer
Lesson 1
Q. List three safeguards you should consider when shopping
online.
Quick Review
Click Next to view the answer.
Provide a short answer to the question given below.
Lesson 1
A. Some safeguards you should consider before shopping online are:
Get permission from your parents or guardians.
Make sure that the site is secure.
Check the organization’s return policy.
Write down any information related to your purchase.
Click Next to attempt another question.
Quick Review - Answer
Lesson 1 Quick Review
Analyze and evaluate.
Demonstrate ways to use criteria to evaluate health products for appropriateness: What factors would you consider when deciding which of two bicycle helmets to buy? List the factors in order of importance.
Lesson 1
Safety Considerations
Safety considerations should be foremost in your mindwhen choosing sports, recreation, or home-safety products.
Logos to look for on any product or equipment you are thinkingof buying:
Underwriters Laboratory (UL)
Snell
American National Standards Institute (ANSI)
Influences on Your Decisions
Lesson 1
Informed Health Consumer
To become an informed health consumer, you need to:
Learn about available health products and services.
Understand how to judge their effectiveness and reliability.
A health consumer is anyone who purchases oruses health products or services.
A health consumer is anyone who purchases oruses health products or services.
Being an Informed Health Consumer
Lesson 1
Internal Factors External Factors
Habit
Personal taste
Opinions of family members and friends
Cost
Media
Influences on Your Decisions
Factors Influencing Your Decisions
Media refers to the various methods of communicating information.
Media refers to the various methods of communicating information.
Lesson 1
Many health products and services are promoted through advertising.
Advertisements make you want to buy the featured product.
By analyzing the messages hidden in ads for health products, you can make a better-informed purchasing decision.
Media and Advertising
Advertising is a written or spoken media message designed to interest consumers in purchasing a product or service.
Advertising is a written or spoken media message designed to interest consumers in purchasing a product or service.
Influences on Your Decisions
Lesson 1
You can make wise purchasing decisions throughcomparison shopping.
Some criteria to consider as you evaluate products and services:
Cost
Features
Quality
Warranty
Safety
Recommendations
Influences on Your Decisions
Comparing Choices
Comparison shopping is a method of judging the benefits of different products by comparing several factors, such as quality, features, and cost.
Comparison shopping is a method of judging the benefits of different products by comparing several factors, such as quality, features, and cost.
Lesson 1
You can make wise purchasing decisions throughcomparison shopping.
Some criteria to consider as you evaluate products and services:
Cost
Features
Quality
Warranty
Safety
Recommendations
Influences on Your Decisions
Comparing Choices
A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly.
A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly.
Lesson 1
Some points to consider when shopping online: Price: Online sources sometimes offer lower prices. However, some of these savings may be lost by the added cost of shipping.
Convenience: Items are delivered directly to the home. For many people this convenience outweighs the potential problem of repackaging and mailing items that may need to be returned.
Product information: Online descriptions provide only limited information about a product.
Today’s Consumer Choices
Online Shopping
Online shopping involves using the Internet to buy products and services.
Online shopping involves using the Internet to buy products and services.
Lesson 1
A. Correct! The method of judging benefits of different
products by comparing several similar factors for each one is known as comparison shopping.
Click Next to attempt another question.
Quick Review - Answer
Lesson 1
A. Correct! A warranty is a company’s or a store’s written
agreement to repair a product or refund your money should the product not function properly.
Click Next to attempt another question.
Quick Review - Answer
Lesson 1
You have answered the question incorrectly. Go back to tryagain, or click Next to view the correct answer.
Quick Review - Answer
Lesson 1
You have answered the question incorrectly. Go back to tryagain, or click Next to view the correct answer.
Quick Review - Answer