lecture 4.2 non verbal communication student notes

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Non-verbal communicationLecture 4.2

University of Alberta

ALES 204

Nancy Bray

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Housekeeping

Assignment #2

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Lecture Outline

1.What is non-verbal communication?

2.Nine channels of non-verbal communication

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1. What is non-verbal communication?

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Non-verbal communication is:

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Non-verbal communication

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Mixed messages

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How important is non-verbal communication?

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2. Nine channels of non-verbal communication

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1. Kinesics

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Kinesics (Body language)

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Facial expressions

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Posture

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Gesture

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Date

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Example

Secrets of Body Language

http://topdocumentaryfilms.com/secrets-of-body-language/

Clip on Brittany Spears and Paris Hilton (17:40 to 20:39)

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2. Paralanguage

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Paralanguage (voice)

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3. Proxemics

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Proxemics (space)

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4. Appearance

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Appearance

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5. Colour

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Colour

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6. Clothing and Artifacts

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Clothing and artifacts

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7. Chronemics

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Chronemics (time)

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8. Haptics

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Haptics (touch)

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Example

Secrets of Body Language

http://topdocumentaryfilms.com/secrets-of-body-language/

Clip on politicians and handshakes (8:51 to 11:29)

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9. Olfactics

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Olfactics (smell)

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How can you get better?

1.Observe the communicator

2.Observe body language

3.Listen for vocal cues

4.Examine appearance, clothing, artifacts, and colour

5.Observe the effects of time, touching, and smell

6.Examine the environment

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Summary

Know what non-verbal communication is

Know the 9 channels of non-verbal communication

Chapter 5 in the textbook

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Photo Credits

young girl cheering by tinou bao Crazies by Brian Goslin contempt by halcyonsnow angry by dave_apple happy by Ben.Millett sad by JakoJellema (7j.nl) disgust by obscene_pickle surprise by trinity fear by giarose posture by deltaMike thumbs up by CarbonNYC secrets of body language from the History Channel tonsils by StarrGazr queue by Jonathan Adami femme fashion by Jasper Gregory colours by Wifihighfive outfit by jnjmoreno clock by ToniVC handshake by Yorick_R bad smell by gotosira no thanks by Lars Plougmann Glass, L. (2012). The Body Language Advantage.