know summithrd in only 3 minutes

www.SummitHRD.com

Coaching – Planning – Leadership – Goal Achievement

JimPoland@JimPoland.com

Turn up your speakers to enjoy the jazz !

The Old Way– The Power Pyramid

Brains

Mouthpieces

Brawn

Where’s the customer?

The New Way -Customer-Focused Performance

Loyal Internal

Customers

Loyal External Customers

Strategy

PeopleProcess

Points of Connection

Alignment Of Resources AchievesCustomer-Focused Performance Excellence

Organizational Alignment

Vision & Values

Mission

Critical Goal Category

Bus. Goal

Bus. Goal

Bus. Goal

Success AwaitsThe Aligned, Focused Team

Obstacles to Success

• External Obstacles– ????

• Internal Obstacles– Attitudes– Leadership Skills– Aligned Behaviors

Is Everyone Singing From The Same Sheet Music?

Or In Other Words

Limiting Attitudes In Action

• That won’t work!

• Consider the source

• They always get their way!

• Been there, done that

• Just wait and it will go away

Strategies for Overcoming Internal Obstacles

• Attitude Development• Leadership Skill Development• Organizational Alignment• Individual Alignment

www.SummitHRD.com

The Stages of Change

Time

Morale

Forming

Storming

Norming

Performing

The Power of Personal Development

• "The greatest discovery of our generation is that human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives."

• William James • father of American Psychology

Leadership Skills

PEOPLESKILLS

INFLUENCINGSKILLS

TIMEMANAGEMENT PRODUCTIVITY

The New Way -Customer-Focused Performance

Loyal Internal

Customers

Loyal External Customers

Strategy

PeopleProcess

Points of Connection

Success AwaitsThe Aligned, Focused Team

The Summit Team Awaits:“Unleashing human capacity to create peace & prosperity”

www.SummitHRD.com

Coaching – Planning – Leadership – Goal Achievement

JimPoland@JimPoland.comPlease share this . . . at least for the cool jazz !