know summithrd in only 3 minutes
TRANSCRIPT
www.SummitHRD.com
Coaching – Planning – Leadership – Goal Achievement
Turn up your speakers to enjoy the jazz !
The Old Way– The Power Pyramid
Brains
Mouthpieces
Brawn
Where’s the customer?
The New Way -Customer-Focused Performance
Loyal Internal
Customers
Loyal External Customers
Strategy
PeopleProcess
Points of Connection
Alignment Of Resources AchievesCustomer-Focused Performance Excellence
Organizational Alignment
Vision & Values
Mission
Critical Goal Category
Bus. Goal
Bus. Goal
Bus. Goal
Success AwaitsThe Aligned, Focused Team
Obstacles to Success
• External Obstacles– ????
• Internal Obstacles– Attitudes– Leadership Skills– Aligned Behaviors
Is Everyone Singing From The Same Sheet Music?
Or In Other Words
Limiting Attitudes In Action
• That won’t work!
• Consider the source
• They always get their way!
• Been there, done that
• Just wait and it will go away
Strategies for Overcoming Internal Obstacles
• Attitude Development• Leadership Skill Development• Organizational Alignment• Individual Alignment
www.SummitHRD.com
The Stages of Change
Time
Morale
Forming
Storming
Norming
Performing
The Power of Personal Development
• "The greatest discovery of our generation is that human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives."
• William James • father of American Psychology
Leadership Skills
PEOPLESKILLS
INFLUENCINGSKILLS
TIMEMANAGEMENT PRODUCTIVITY
The New Way -Customer-Focused Performance
Loyal Internal
Customers
Loyal External Customers
Strategy
PeopleProcess
Points of Connection
Success AwaitsThe Aligned, Focused Team
The Summit Team Awaits:“Unleashing human capacity to create peace & prosperity”
www.SummitHRD.com
Coaching – Planning – Leadership – Goal Achievement
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