kevin noel - rg check: providing responsible gambling standards

Mr. Kevin Noel

RG Check: Providing Responsible Gambling

Standards for Industry Leaders.

Mrs. Michaela Becker Moderator

RG Check

January 2013

Background

(i) Eight years in development

(ii) Input from all perspectives

Eight Standards

1. Responsible Gambling Policies

2. Assisting Patrons

3. Self-Exclusion

4. Employee Training

5. Informed Decision Making

6. Access to Money

7. Advertising & Promotion

8. Game/Venue Features

Foundations of the Standards

(i) Safety Net

(ii) Raises the Bar

(iii) Rigorous

(iv) Practical

(i) Thorough Process

(ii) First out of the Gate

(iii) Canadian Jurisdictions are doing a lot

(iv) But There’s Always

Room for Enhancement

(v) Two Ways to Implement Responsible Gaming

– Mandating Actions

– Selling the Concept

(vi) Good Communication from Senior Executives is key

(vii) Strong Policy is Essential

(viii) Third Party Panel Review

(ix) Shades of Grey

(x) Open to Results

Thank You

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