kevin noel - rg check: providing responsible gambling standards
DESCRIPTION
Kevin Noel's presentation "RG Check: Providing Responsible Gambling Standards for Industry Leaders" presented at the New Horizons in Responsible Gambling conference, January 28-30, 2013 in Vancouver BC.TRANSCRIPT
Mr. Kevin Noel
RG Check: Providing Responsible Gambling
Standards for Industry Leaders.
Mrs. Michaela Becker Moderator
RG Check
January 2013
Background
(i) Eight years in development
(ii) Input from all perspectives
Eight Standards
1. Responsible Gambling Policies
2. Assisting Patrons
3. Self-Exclusion
4. Employee Training
5. Informed Decision Making
6. Access to Money
7. Advertising & Promotion
8. Game/Venue Features
Foundations of the Standards
(i) Safety Net
(ii) Raises the Bar
(iii) Rigorous
(iv) Practical
(i) Thorough Process
(ii) First out of the Gate
(iii) Canadian Jurisdictions are doing a lot
(iv) But There’s Always
Room for Enhancement
(v) Two Ways to Implement Responsible Gaming
– Mandating Actions
– Selling the Concept
(vi) Good Communication from Senior Executives is key
(vii) Strong Policy is Essential
(viii) Third Party Panel Review
(ix) Shades of Grey
(x) Open to Results
Thank You
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