karya technologies provides microsoft dynamics services ax at affordable cost
Post on 10-Feb-2017
199 Views
Preview:
TRANSCRIPT
© KARYA Technologies Inc.
Services For
AX
© KARYA Technologies Inc. 2
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 3
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 4
About Us
Able Leadership
Resourceful & Focused Viable & Sustainable
• Provider of High-Quality Cost Effective Enterprise Solutions which includes
o Business Management Softwareo Technology Solutionso Information Management Solutionso Digital Transformation Solutions o Software Quality Assuranceo Infrastructure Services
• Current Headcount of 500. o 350 – RDD Center o 150 – Dispersed globally
• Headquartered in PA, USA with Research, Development & Delivery (RDD) center in India
• Established in 2007 by Bala Balasubramanian Group CEO
© KARYA Technologies Inc. 5
History & Evolution
Strong Technology Foundation
Functional / Business / Domain Expertise
Project Management Skills
Balanced Multi-dimensional Growth
2007 2008 2009 2010 2011 2012 2014 2015
Mobile Platform Development &
Enterprise Mobility Services
Microsoft Dynamics Practice
Microsoft Technology Solutions
.NET Framework, SharePoint, SQL Server,
MSBI, BizTalk
Infrastructure with Cloud
Enterprise Information
Management
Open Source Technology
Web Applications
Social Media Integration
Oracle Platform Technology Solutions
Quality Assurance
Big Data
More ERPs, CRMs
Internet of Things
CMMI Action Plan
Technical Expertise
Functional Skills
Business Analysis
Industry Vertical SMEs
Technical Writing
Project Management
Infrastructure with Cloud
© KARYA Technologies Inc. 6
Our Core Values
High Performance Service Organization
© KARYA Technologies Inc. 7
Lines of Business
Enterprise Solutions
Business Solutions
• Salesforce
Technology Solutions
• Digital Transformation (Web Application, Mobile Application, IoT)
• Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI)
Data Solutions
• EAI
• MDM
• Data Governance
• DW/BI
Quality Solutions
• Configuration Management & Orchestrations
• Cloud Testing
• Mobile Testing
• Security Assurance
• Test Automations
• Managed Testing Services
Infrastructure Services
• Cloud Migrations & Virtualizations
• Hardware, OS, Network, Storage, Firewalls• Microsoft Dynamics
Suite (AX, NAV, GP, CRM)
• Microsoft (Database, MSBI, SharePoint, Core .NET, BizTalk)
• Microsoft BI
• Oracle E-Business Suite
• Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web Center)
• Oracle BI
Microsoft Platform Services
Oracle Platform Services
• Devops
Options • Ad-hoc support • Managed Services
• Data Center Management
© KARYA Technologies Inc. 8
Our PeopleKARYA Technologies
Group Chairman / Group CEO (USA)/CFO
CEO India / VP Global Services
Digital Solutions150
Microsoft Practice 173
Dynamics
Oracle Practice 65
Microsoft Resource Pool Oracle Resource PoolDatabase 12
EBS 10
Fusion Middleware 10
PL/SQL 09
OBIEE 07
Core Java 12
NetSuite 05
Data Solutions
Data Solutions Resource PoolDB AdministratorsData Architects/ ModelersETL DevelopersReport DevelopersAnalytics DevelopersDW/BI ArchitectsIntegration ExpertsMDM SpecialistsData Governance Consultants
100609200605050504
70
Digital Solution Resource Pool
Web Application Developers
Mobile Application Developers
UI/UX Designers 10
Java 15.NET 13
iOS 18Android 25Windows 15Hybrid 40IoT Application Developers 14
Infrastructure Including Cloud 30Quality Assurance 40 DevOps 08
Delivery Manage-ment Group 72
Delivery Manage-ment Resource PoolDelivery Managers
08
Delivery Coordinators
18
Business Analysts
25
Industry Vertical SMEs
14
Technical Writers 07
Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM)Marketing (CMO)
NAV
Epicor
16
06CRM 12
AX 50
GP 12
SharePointSQL Server & MSBICore .NET DevelopersBizTalk
18243203
© KARYA Technologies Inc. 9
Global Footprints
KARYA’s Headquarters
Research Development & Delivery Center
Global Clients
63 Clients
75% - End users
25% - ISVs & VARs
18 Countries 10 Industry Verticals
© KARYA Technologies Inc. 11
Partnering With Technology Leaders
© KARYA Technologies Inc. 12
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 13
Our Service Offerings
24×7×365 Production Support
KARYA offers end-to-end services to your entire AX Ecosystem
Advisory Solution Delivery
• Implementation/Upgrade• Infrastructure Setup• Installation, Configuration• Data Migration
• Development & Integration
• Recovering Failing Projects
• Quality Assurance
• Training
• Entire AX Ecosystem Support
• Scope: Technical & Functional • Duration: Post Go-Live & Stable State• Types: Level 1, Level 2, Level 3
• Environment Monitoring
• Failure Recovery
• Security/Access Support
• AX Functionality Support
• Patches & Service Packs
• Performance Tuning (Reactive)
2012 2009 4.0
• Assessments & Recommendations• Fit Gap Analysis• Configuration, Customizations,
Localization, BI & Integration• Advanced Technology &
Automation• Performance & Security
• Architecture, Planning & Roadmap• Infrastructure Plan• Implementation/Upgrade Plan• Failover & Disaster Recovery
AX Application
SQL Server
SharePoint
Business Intelligence
Integrations
Add-ons
Infrastructure
AX Ecosystem
© KARYA Technologies Inc. 14
Our Core Competency – Microsoft Dynamics AX
Competency Dynamics AX Dynamics NAV Dynamics GP Dynamics SL Dynamics CRM
Overall• Certified Solutions
Architects, Technical and Functional Consultants
• Certified Solutions Architects, Technical and Functional Consultants
• Certified Solutions Architects, Technical and Functional Consultants
• Certified Solutions Architects, Technical and Functional Consultants
• Certified Solutions Architect, Technical and Functional Consultants
• Financial Management• Human Capital Management• Production• Supply Chain Management • Procurement and Sourcing • Retail • Project Management and
Accounting • Sales and Marketing (CRM) • Service Management • Business Intelligence
Functional
• Financial Management• Supply Chain Management• Manufacturing• Project Management• Sales, Marketing, Service• Business Intelligence
• Financials • Human Resources • Supply Chain • Manufacturing • Project Management • Field Service • BI & Reporting
• Financials • Payroll• Supply Chain • Manufacturing • Project Management • Field Service • BI & Reporting
• Sales• Marketing• Customer Service• Social• Mobile• Online
Technical
• X++, .NET , Morphx• MSBI SSIS, SSRS, SSAS• Enterprise Portal• Management Reporter• AX Version- 3.0, 4.0, 2009,
2012 R3, Retail POS
• C/SIDE Development • SSIS, SSRS, SSAS• LS Retail NAV• NAV Version- 3.0, 4.0, 5.0,
NAV 2009 R2, 2013, 2015
• FRx • Dexterity development,
Dexterity Report Writer, Modifier, Crystal Reports
• Enterprise Portal • GP Version- 7.5, 8.0, 9.0 &
10.0, 2010, 2013, 2015 R2
• VB/VBA• Enterprise Portal• SL Version- 7.0 (2011)• Business Analytics
• .NET • Version- 4.0 ,2011, 2013
Hosting • Azure, Private Cloud and On premise
• Azure, Private Cloud and On premise
• Azure, Private Cloud and On premise
• Azure, Private Cloud and On premise
• Azure, Private Cloud and On premise
Integration
• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software
• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software
• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software
• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software
• Web Services, Microsoft SharePoint, Microsoft Office, CRM and any Third Party software
© KARYA Technologies Inc.
Sure Step Methodology
We Enforce Methodology in all Phases
15
Mitigates Risks Improves Consistency & Predictability Increase Agility Scope, Timeline &
Quality Assured Conformity
Comprehensive Methodology Tool, Templates & Good Practices AX, NAV, GP, CRM & SL
Sales Delivery Operations
Diagnostic Analysis Design Development Deployment Operations
Thoroughness Requirement Analysis Fit Gap Analysis
© KARYA Technologies Inc. 16
Microsoft Dynamics License Resale
• New Licenses• BREP Renewals
• We help in getting new Licenses and BREP Renewals at Sizeable Discounts• We have the legitimacy to Raise/Resolve Support Tickets with Microsoft (on your behalf)• We help Educate/Try out/Productionalize – Periodic releases by Microsoft
• New feature packs• Patches• Documents
• We make Migration to/Addition of new Microsoft Dynamics products easier with our Process & License assistance
Why KARYA for Microsoft Dynamics Licenses?
LICENSES/HOSTING
© KARYA Technologies Inc. 17
Operations, Maintenance & Support
Objective• Post go-live Stabilization• Stable State Maintenance & Support• Proactive & Reactive
• Environment Monitoring• Security Admin – User Role and Privileges• Troubleshooting• Failure Recovery• Bug Fix related Development
• Core AX – X++• Integration - .NET, Web Services, EDI• MSBI - SSIS, SSRS, SSAS
• Proactive Maintenance• SP, Patches, Hotfix
• Performance Tuning • Health Check and Diagnostics• Non Production Env Mgmt• Vendor Liaising• Deployment
• AX Application• SQL Server• Hardware & OS• Network
Multi-Channel Multi-Level 24×7×365
Technical Support
• Functional Setups/Configurations• Troubleshoot & Fix• Data Analysis & Reconciliation• Month End/Year End Closures• EU Functional Support
• How to Use it• Comprehensive Training
• Testing Support
Functional Support
24×7×365 PRODUCTION SUPPORT
• Financial Management• Human Capital Management• Production• Supply Chain Management • Procurement and Sourcing • Retail • Project Management and Accounting • Sales and Marketing (CRM) • Service Management• Business Intelligence
© KARYA Technologies Inc. 18
`
Operations, Maintenance & Support24×7×365 PRODUCTION SUPPORT
* Support requests are limited to product support, any new developments/enhancements will be addressed as project requests** Key Influencing Factors – 1. Amount of Customization 2. Data Volume 3. Industry Vertical
Technical support*
Development Total hours per monthFunctional supportAdministration
• Bug and break fix failure
• Recovery and minor developments Core AX, Integration BI
• Module, configuration, training, Data reconcillation, monthly/yearly closing
• Security – User role and privileges
• Environmental monitoring• Proactive and reactive • Maintenance (SP, Patches and
hot fixes), DB and other Microsoft Technology Support
Typical activities
167 (45%) 361119 (35%)83 (20%)3 to 6** months post go live stabilization hours (percentage)
86 (50%) 17128 (20%)57 (30%)Stable state hours (percentage)
© KARYA Technologies Inc. 19
Implementation & Upgrade
New Implementations• From any ERP/no ERP to Dynamics AX
• Single Instance/Single Domain, Single Instance/Multi Domain
• Global Rollouts
Failing ERP Project Recovery & StabilizationHigh Availability and Cloud Based Environment• Dynamics AX, SQL Server and SharePoint
Upgrades• Upgrade to latest version AX 2012 R3 from any prior versions
• Upgrade of Customizations, Add-on Solutions
• With or without code optimization
Data Migration• New Set-up/Migration of Master , Transaction and Opening Balances
SOLUTION DELIVERY
© KARYA Technologies Inc. 20
Implementation Services - Two Phase ApproachMode of engagementTask Pricing
Fit Gap Analysis• Customization to Carry & Ignore• New Requirement Development• Industry Vertical Add-on Recommendation
T&M
Scope Definition T&M
Deliverable
Comprehensive study of existing business system• Infrastructure & Architecture• Setup, configuration• Development environment• Reporting, Data warehousing and Business
Intelligence• All External and Internal Interfaces
T&M • Mutually Approved Detailed Approach Document with Project plan
Implementation of the Project Plan• Execution• Control
T&M with Estimates
• Implementation & Go-Live• Training• 15 day Go-Live support• Extended AMC
1st phase
2nd phase
Hybrid
SOLUTION DELIVERY
© KARYA Technologies Inc. 21
Development (Customizations & Enhancements)
First Phase Second Phase
• Core AX Application• Integration• Reporting and BI• Add-Ons
Project Plan Testing DeploymentDevelopmentRequirement Gathering/ FDD
Maintenance
SOLUTION DELIVERY
© KARYA Technologies Inc. 22
FTPWeb Services
Messaging
ETL, EAI
• Portals• Commerce Solutions• Mobility
• SharePoint• MS Office• CRM• Quote/Order
Management Systems• Payroll• Other LOB Systems…
• EDI• Vendors/Customers• Statutory/Compliance• Other Third Parties
Enterprise Integration (New & Enhancements)SOLUTION DELIVERY
© KARYA Technologies Inc. 23
Microsoft Business IntelligenceFeatures• Self-Service• Visualization• Mobile Devices• Cloud Orchestrations
Flat FilesFlat Files
EPMBusiness
Intelligence/ Analytics
ODS
Data Warehouse
OLAP Cube Dashboards
BI Portals
Data Sources IntegrationBatch (ETL) Real-time (EAI)
Data Warehouse Reporting & Analytics Reports, KPI Dashboards and Score Cards
Microsoft ESB
Objectives• Operational Efficiency• Sales & Marketing Effectiveness• Financial Analytics• Web Analytics
SOLUTION DELIVERY
© KARYA Technologies Inc. 24
Training Services
Curriculum Structuring
Content Sourcing & Development
Training Delivery
Training Need Analysis Assessments
Our Approach – Custom Training
• Product Functionality Focused Training• Role-based Training
• Train the Trainer
• End User Training – Business and
Technology
• On-Job Training
• Product Functionality Focused Training
• Greatly Enhances Productivity• Real-time Hands-on• Certified/Experienced Trainers
Types of Trainings Key Benefits
SOLUTION DELIVERY
© KARYA Technologies Inc. 25
Our Approach
Advisory Services
Our Current Engagements
Analyze the Situation
Identify the Problem
Shortlist Solution Options
Evaluate Options with Working Prototypes
Recommend Best Solution
Methodology
Doc
umen
tatio
n
Detail O
rientation
Justification
• Assessments & Recommendations• Fit Gap Analysis• Configuration, Customizations,
Localization, BI & Integration• Advanced Technology & Automation –
Mobile Devices, Barcode, RFID & Mobile Devices, Beacons
• Performance & Security
• Architecture, Planning & Roadmap• Infrastructure Plan• Implementation/Upgrade Plan• Failover & Disaster Recovery
© KARYA Technologies Inc. 26
KARYA’s Industry Verticalization
Industries We Serve
7% 2%
21%
51%
13%
7%
Agriculture Food & Forestry
Health care
Manufacturing
Services
Supply Chain Management
Utilities
ADVISORY
© KARYA Technologies Inc. 27
KARYA’s Industry Verticalization (Contd…)
Agriculture Food & Forestry• Dairy Products• Food & Beverage• Poultry• Wood Processing Ship Building
Health Care• Hospital• Pharmaceuticals
Utilities• Natural gas• Electricity• Telephone• Water
Services• Automotive• Carpentry• Education• Engineering- Construction/
Electrical/Electronics• Equipment Rental• Financial Services• Hotel/ Hospitality• Information Technology• Management Consultancy• Packaging• Professional Services• Thermal Solutions• Travel
Manufacturing• Discrete Automotive• Discrete Medical devices• Process• Process - Building Materials• Process Cement• Process Chemicals• Process Metal Finishing• Process Paper• Process Pharmaceuticals• Process Plastics
Supply Chain Management• Logistics/Distribution/ Transportation• Retail• Trading / Export/Import• Trading Apparel• Warehouse and Inventory Management• Whole Sale
ADVISORY
© KARYA Technologies Inc. 28
Add-ons
To Enhance Automation & Productivity To bring Last Mile FunctionalitiesBuy or Build ? Either way KARYA can help !!!Technology Add-ons
ADVISORY
Horizontal Add-ons Vertical Add-ons• Automation – BPA, BPM, WFM,
Replication• Collaboration – Portals, e-Mailers,
SMS, Document Management System
• Integration – Mobility, EDI, e-commerce
• Can be Horizontal or Vertical
• Administration/Facilities• Corporate Finance• Enterprise Asset Management• General • Human Capital Management
(HCM) – Staffing• Supply Chain Management
(SCM)
Micro Vertical & Last Mile Functionalities• Agriculture• BFSI• Education• Food and Beverage• Fashion• Hospitality• Healthcare and Pharmaceuticals• Manufacturing – Discrete• Manufacturing – Process• Media and Entertainment• Services• Retail
© KARYA Technologies Inc. 29
Specialized Services for ISVs & VARs
ISVs VARs Key Benefits
• Pre-sales Support (RFP, POC, Documentation)
• Product/Add-on Development• Core Functionality • BI • Integration • Adv. Tech Features – Mobility ,
RFID, Bar Code• White Labelled Implementation
Services• White Labelled Product/Production
Support• Resell
• White Labelled Services• Pre-sales Support (RFP, POC,
Documentation)• Implementation & Upgrade• Development • Integration• Business Intelligence• Consulting & Training• 24×7×365 Operations,
Maintenance & Production Support
• Add-ons• Infrastructure with Cloud• Hosting Services
• Resources• Scalability of Resources –
Demand Based• Dedicated if required
• White Labelling• Cloud & Hosting Services• Confidentiality of IP• Favourable Pricing
© KARYA Technologies Inc. 30
Mobile Enabling Dynamics AX
Mobile Enabling
Dynamics AX
Time & Expenses
Retail POS
Field services
CRM
Inventory, Warehouse
and Logistics
Business Intelligence(BI)
Manufacturing Management
HR Management
© KARYA Technologies Inc. 31
Our Technology
Microsoft
Mobile
© KARYA Technologies Inc. 32
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc. 33
Engagement
How we do it ?
Process
Documents Executed
Delivery Mechanism with Tool
Knowledge Transfer
Types of Engagement
Overall Process
Collaboration – Mode, Timings
Modes of Engagement
People & Logistics
Pricing
© KARYA Technologies Inc. 34
Types of Engagement
Types
Opted During
Support Requests (Mostly)
Project Requests (Occasionally)
We Support you for the Hours Purchased
• You Purchase certain hours, We agree scope and serve you for the hours
• 24×7×365 Production Support
• Can be used for Development Projects as well
Resource Requests
We Offer Resources
• You request certain skillset
• You manage Our resources as your team
License Requests
We help Procure Licenses
Project Requests
We Undertake Projects
• You can assign us end-to-end projects
• Can be Infrastructure, Analysis, Design, Development and Quality Assurance
• We help you purchase Microsoft, Oracle and other third-party licenses
• Cloud and other Hosting spaces
© KARYA Technologies Inc. 35
`
Overall Process
Document Execution & Engagement Kick-offSign MSA, SOW, SLAFormal kick off meeting
Designate KARYA/Client POCs
Establish Client ConnectivityVPN & Preferred Access Tools
Setup Client in KDMS
Knowledge TransferOn all aspects to our senior Functional & Technical
Consultants
Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test,
Maintain
CollaborateContinuous Meetings, Reporting and KDMS
• High Degree of Resource Scalability• Much Faster Resolution• All Technical, Functional, Administration and
Industry Vertical experts under one roof• Judicious combination of People, Processes &
Tools
Highlights of our Engagement Process
One
-tim
e Ta
sks
Rec
urrin
g Ta
sks
© KARYA Technologies Inc.
Documents Executed
Default SLAMaster Service Agreement
SOW
SLA
Mutual Signing of KARYA’s MSA with Default SLA
Mutual signing of the first SOW along with SLA and Engagement Kick-Off
Mutual signing of additional SOWs for subsequent projects during the course of time
36
© KARYA Technologies Inc. 37
`
`
`
Knowledge Transfer
Identify Systems Relevant to KARYA’s Scope
Gain Access to the Relevant Systems
Document Findings and Review with Client
360o Technical Analysis
360o Functional Analysis
Inventory the Client’s Enterprise System
Socialize within our Delivery/Support Team
From KARYA to ClientApproach
Objective
Understand • As-Is Scenario• Current Pain Points Document• To Fill Gaps• To Educate KARYA Support Teams
Scope
• Depends on Scope of SOW• Comprehensive or Targeted• Core Application • Add-ons or Legacy Systems (if any)
Method• Use Senior Consultants and Developers• Run Scripts, Inspect Logs• Review
• Processes• Documentations• Code Base
• Conduct Client Interviews
From Client to KARYA
Project Requests
• Design Documents – Functional & Technical• User Adoption Training & Documentation• Best Practices Documents
Support Request
• Requests Knowledge Base – Issues & Resolutions
• Operational Statistics
• User Instructions
© KARYA Technologies Inc. 38
`
Delivery Mechanism with Tool
`
What is a Request? – One of the Four from the Client• Project Requests (PR) Such as
• Analysis Design - FRD, BRD, FDD, TDD• Application Development – Core AX, Reporting/BI, Integration• Implementation & Upgrade• System Architecture• Tool Assessments/Selections• Documentations
• Support Requests (SR) Such as• 24×7×365 Operations, Maintenance and Prod Support
• Hardware, Software, Network, DB and AX• Failure Recovery, Break Fix• Security and Access related• Infrastructure and Sys Admin Tasks • How Stuff works
• Resource Requests (RR) Such as• Admins – SQL Server, AX• Developers – AX, MSBI• Project Managers and Business Analysts
• License Requests (LR) Such as• Microsoft Dynamics Licenses• Other Microsoft Product Licenses• Third-party Products Licenses• Web/Cloud Hosting Services
Request Management
© KARYA Technologies Inc. 39
Delivery Mechanism with Tool (Contd…)
`
Request Pipeline
New PipelineRequest gets created,
categorized and approved
Execution PipelineRequest gets worked on
Client UAT PipelineRequest undergoes Client
UAT
Billing PipelineRequest gets Invoiced
Request HistoryRequest gets Archived
`
Advantages of using KDMS
• Strongly SLA driven
• Alerts and Workflows at right stages
• Works well for Project, Support Requests &
Advisory Requests
• Handles Traditional & Agile Methodologies
• Complete Visibility
• Cloud-hosted and Web-based Solution
• Accessible Anytime Anywhere
• Real-time status updates on Requests
• Placeholder for relevant SDLC Documents
• Knowledge base that stores/grows – Issues &
Solutions
© KARYA Technologies Inc. 40
Collaboration – Mode
Chat
• Ability to adapt to any Client Mode of Messaging System
• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me
Status Reporting• Sharing Project Artefacts Plans, Estimates,
Strategy and Roadmaps• Send Meeting Requests
Client System Access/Connectivity
• Static IP• Virtual Private Network (VPN)
• Cloud (DropBox)• Common Source Controls (BitBucket)
Day-to-day Task/ Activity
• Adapt to the clients existing Test Management, Bug Tracking, Task Management Tools / Usage of Common tools
• Propose a new model after POC• Usage of KARYA’s in-house tool (KDMS)
Status updates• Daily, Weekly, Monthly, Quarterly and Annual
Status Reports Sharing, Project Artefacts Plans, Estimates, Strategy & Roadmaps
Exclusive Mail group• Access only to Client and KARYA members• Send Meeting Requests
Conferencing
• Ability to adapt to any Client Mode of Conferencing
• Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me
Modes of Conferencing• Voice Conferencing • Web Conferencing • Video Conferencing
© KARYA Technologies Inc. 41
Collaboration – Timings
• Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours. • Support Requests will be fulfilled on 24×7×365 basis.
KARYAs Standard Business Hours
Sydney,Australia
Tokyo,Japan
Indian Standard Time
Dubai, UAE
Frankfurt, Germany
London,UK
NewYork, US
Los Angeles, US
2:00 PM 1:00 PM 9:30 AM 8:00 AM 6:00 AM 5:00 AM 12:00 AM 9:00 PM
2:30 PM 1:30 PM 10:00 AM 8:30 AM 6:30 AM 5:30 AM 12:30 AM 9:30 PM
3:00 PM 2:00 PM 10:30 AM 9:00 AM 7:00 AM 6:00 AM 1:00 AM 10:00 PM
3:30 PM 2:30 PM 11:00 AM 9:30 AM 7:30 AM 6:30 AM 1:30 AM 10:30 PM
4:00 PM 3:00 PM 11:30 AM 10:00 AM 8:00 AM 7:00 AM 2:00 AM 11:00 PM
4:30 PM 3:30 PM 12:00 PM 10:30 AM 8:30 AM 7:30 AM 2:30 AM 11:30 PM
5:00 PM 4:00 PM 12:30 PM 11:00 AM 9:00 AM 8:00 AM 3:00 AM 12:00 AM
5:30 PM 4:30 PM 1:00 PM 11:30 AM 9:30 AM 8:30 AM 3:30 AM 12:30 AM
6:00 PM 5:00 PM 1:30 PM 12:00 PM 10:00 AM 9:00 AM 4:00 AM 1:00 AM
6:30 PM 5:30 PM 2:00 PM 12:30 PM 10:30 AM 9:30 AM 4:30 AM 1:30 AM
7:00 PM 6:00 PM 2:30 PM 1:00 PM 11:00 AM 10:00 AM 5:00 AM 2:00 AM
7:30 PM 6:30 PM 3:00 PM 1:30 PM 11:30 AM 10:30 AM 5:30 AM 2:30 AM
8:00 PM 7:00 PM 3:30 PM 2:00 PM 12:00 PM 11:00 AM 6:00 AM 3:00 AM
8:30 PM 7:30 PM 4:00 PM 2:30 PM 12:30 PM 11:30 AM 6:30 AM 3:30 AM
9:00 PM 8:00 PM 4:30 PM 3:00 PM 1:00 PM 12:00 PM 7:00 AM 4:00 AM
9:30 PM 8:30 PM 5:00 PM 3:30 PM 1:30 PM 12:30 PM 7:30 AM 4:30 AM
10:00 PM 9:00 PM 5:30 PM 4:00 PM 2:00 PM 1:00 PM 8:00 AM 5:00 AM
10:30 PM 9:30 PM 6:00 PM 4:30 PM 2:30 PM 1:30 PM 8:30 AM 5:30 AM
11:00 PM 10:00 PM 6:30 PM 5:00 PM 3:00 PM 2:00 PM 9:00 AM 6:00 AM
11:30 PM 10:30 PM 7:00 PM 5:30 PM 3:30 PM 2:30 PM 9:30 AM 6:30 AM
12:00 AM 11:00 PM 7:30 PM 6:00 PM 4:00 PM 3:00 PM 10:00 AM 7:00 AM
Timings
© KARYA Technologies Inc. 42
`
Modes of Engagement – People & Logistics
* Need based Travel
Use Cases KARYA’s Site
• 24×7×365 Operations, Maintenance & Production Support
• Development Projects• Infrastructure Services
Project Manager (POC)Resource Pool:• Solution Architect• Functional Consultants• Technical Consultants• Technical Writers• QA/QC
Modes
Mode 1
Mode 2
Fully Remote (to the Client)
Client Site
• None
• Implementation Projects• Comprehensive Industry
Vertical Add-ons• Training
Project Manager (POC)Resource Pool:• Solution Architect• Functional Consultants• Technical Consultants• Technical Writers• QA/QC
Hybrid
Mode of Engagement
• Project Manager (POC)• Solution Architects*• Sr. Functional
Consultants*• Sr. Technical
Consultants*• Industry Vertical SMEs*
Resource Location
© KARYA Technologies Inc. 43
Pricing
Option1 Pay as You Use
Option 2 Flexible Monthly Packages
Option 3Dedicated Resources
$28.00
$30.00
$32.00
$34.00
$36.00
$38.00
$40.00
$42.00 $41
$11,100/Month for 300 Hours Service@ USD
37/Hour
$5,177/Month/Re-source @ USD
31/Hour
KARYA Technologies Provides three different Pricing Options to choose from
Unit Hourly Rate
Most VARs and ISVs opt this through out
End Users Clients prefer this typically during Evaluation Period
Opted during Maintenance and Support Phase
Opted for Long Term Partnerships
Project/Task Based
Resource Based
All Prices Quoted are for Remote Service only – Onsite Prices vary
Option 2: Flexible Monthly Packages• Commitment to Monthly Hours – 100, 200, 300• No Commitment to Resources• The Current Graph reflects a 300 Hour
Monthly Package at USD 11,100/Month
Option 3: Dedicated Resource• 6+ Months Commitment to Resources –
1,2,3….• The Current Graph reflects
5 resources commitment for at least 6 Months at USD 5,177/Resource/ Month
Option 1: Pay as You Use• No Commitment to Resources• No Commitment to Hours
Benefits of Our ModelMore the Commitment Lesser the Unit Hourly Rates and hence the Total Cost• No Commitment at all at a slight Premium• Flexible Monthly Packages in Option 2• Dedicated Resources in Option 3
KARYA Technologies Pricing Model
© KARYA Technologies Inc. 44
`
`
Pricing (Contd…)
Option 2: Flexible Monthly Packages
Monthly Billing Amount, USDMonthly Hours*
Basis Hourly Rate, USD
100 4,000 40
200 7,600 38
300 11,100 37
* Hours cannot be carry forwarded
Option 3: Your Office @ KARYA
Monthly Billing Amount in USD (Per Resource)
No of Resources Committed*
Basis Hourly Rate in USD (Per Resource)
1 5,833 35
3 5,500 33
5 5,167 31* Resources must be committed for at least 6 months
© KARYA Technologies Inc. 45
Features of Our Model
Facilities• State-of-the-art closed IT Facility in Country’s Premier
IT Park• Security Surveillance & Monitoring
Network, Bandwidth & Security• 3 Dedicated Communication Lines to USA ( Skype
Business Conferencing)• Recovery time of 5 Minutes or less DR• Power Backup for 3 Days• Enterprise grade SONIC firewall SecurityHardware
• State-of-the-art Employee Laptops (i5 and i7)• SAN storage TFS & Git Hardware• Two Data Centers (Development Sandboxes and
dedicated production hosting)• Dedicated Network for Cisco VPN Fortinet (Global
Clients) Hardware & Software
Communication• Secured Wi-Fi for Employees• Lync-enabled Conference Rooms with Video
Conferencing Facility• Dedicated tunnel line for USA• Hi-Speed lines for other regions
Resources• Highly Experienced/Competent Resources• Thoroughly Screened/Background Checked• Trainings to improve Productivity• Motivation & Employee Welfare Measures
© KARYA Technologies Inc. 46
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
© KARYA Technologies Inc.
ValueEfficiency (Time, Cost, Quality)
Client Focus SLA Compliance & Professionalism
Global Delivery ModelAgile, Responsive & Communicative
Competency (Skills, Experience & Complex Problem Solvers)Architects, Administrators, Developers, Business Analysts, Project Managers, SMEsAX Solution Architects, AX Administrators, Functional & Technical Consultants
47
Why KARYA Technologies?
Comprehensiveness (Depth & Breadth of Services)Advisory, Delivery & 24x7 Production Support Services forArchitecture, Infrastructure, Application Design, Development, Integration & QA
© KARYA Technologies Inc. 48
Beyond Basics
Performance Tuning
Add-ons Micro Vertical & Last Mile FunctionalityProductivity & Automation
Mobility Solutions
IntegrationCommerce SolutionsSharePointOther LOB Systems
Enhanced Business Intelligence
© KARYA Technologies Inc. 49
© KARYA Technologies Inc. 50
QUESTIONS
© KARYA Technologies Inc. 51
Dynamics AX Version Landscape
For More Information on Support Lifecycle: http://support.microsoft.com/lifecycle/search/Default.aspx?sort=PN&alpha=Dynamics%20AX
`
Most Stable Version: December 2012• Microsoft Dynamics AX 2012 R2 Cumulative Update 7 (CU7 released on Nov 2013)Recently Released Version: April 2014 • Microsoft Dynamics AX 2012 R3 Cumulative Update 8 (CU8 released on Nov 2014)Expected in Mid 2015• Microsoft Dynamics AX 7.0 – Code Name: Rainier
`
Older Versions
Mainstream Support End DateProduct
Extended Support End Date
AX 4 SP1 10/13/2009 10/13/2009AX 4 SP2 10/11/2011 10/11/2016AX 2009 (RTM) 1/11/2011 1/1/2011
AX 2012 (RTM) 10/9/2018 10/12/2021
AX 2012 R3 10/9/2018 10/12/2021AX 2012 R2 10/9/2018 10/12/2021
AX 2009 SP1 4/4/2015 10/9/2018
© KARYA Technologies Inc. 52
What’s New in Rainier?
`
Expected New Features
• Will be available as Infrastructure as a Service (IaaS)
• Microsoft Azure
• SQL Azure’s DaaS (Data as a Service)
• Next Generation User Interface (Browser-based)
• New “Workspace” through browsers which are platform independent,
replacing the current windows based Client
• Improved user experience based on HTML5 Technology
• Support for Development Tasks through Visual Studio (IDE
replacement for MorphX)
top related