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Introduction to Information SystemsA presentation for Jatis Development Program

(Internal purpose only)By: Hellena

Welcome

Let’s get to know each other

Trainer Profile - Hellena

• Join Jatis in 1999.• Was involved directly

in total 27 Softwareprojects in 11 years

4

Training Ground Rules

Please silent your mobile phone

Feel free to ask on every session

Be yourself !

Be proactive & learn as much as you can

Learning Objectives of the Day� Differentiate between

information technology infrastructure and information technology architecture

� Describe the various types of information systems

� Understand the benefits of Information System to organizations

Purpose of Information System

Data, Information & Knowledge

• An elementary description of things, events, activities, and transactions that are recorded, classified and stored.Data items

• Data that have been organized so that they have meaning and value to the recipient.Information

• Consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.

Knowledge

IT Infrastructure

Hardware

Software

Communication technologies

Data Management

System Development

Security concerns

IT Components IT Services

Physical Facilities

IT Architecture

A high-level map or plan of the

information assets in an organization.

A guide for current operations and

A blueprint for future directions

IT Architecture

The entire organization’s

business needs for information

The IT infrastructure

And all applications

Information SystemsAn Information System (IS)

information for a specific purpose using computer technology

collects processes stores analyzes disseminates

Components of Information System•A device such as the processor, monitor, keyboard and printer.

Together they accept data and information, process and display them.Hardware•A program or collection of programs that enable the hardware to

process data.Software•A collection of related files or tables containing dataDatabase•A connecting system (wireline or wireless) that permits different

computers to share resources.Network•Set of instructions about how to combine the components in order to

process information and generate the desired output.Procedures•Individuals who use the components, interface with it, or use its

outputPeople

Major Capabilities of Information SystemsPerform high-speed, high-volume, numerical computations

Provide fast, accurate communication and collaboration within and among organizations

Store huge amounts of information in an easy-to-access, yet small space

Allow quick and inexpensive access to vast amounts of information, worldwide

Facilitate the interpretation of vast amounts of data

Increase the effectiveness and efficiency of people working in groups in one place or in several locations, anyware

Automate both semiautomatic business processes and manual tasks.

Types of Information System

By Users

By Technology Platforms

By Functions

Common Functions of Information System

Financial (& Accounting) SystemHuman Resource SystemEmail /Collaboration SystemCorporate WebsiteCore – System:

• Sales System• Production / Operation System• Procurement System

Pertamina Organization StructureSource: www.pertamina.com

Common UsersInternal -

Employees (By Function/

Organization of Employees)

External - Business Partners: • Suppliers• Customers

IS to solve business painsAutomate manual transactions + Reporting

Collect more detail data and control process + Reporting

Reporting from multiple systems

What-if analysis (Predictive Analysis)

Executive Information System (EIS)

Business Intelligence System (BI)

Information System

Administration System

Data, Information & Knowledge

• An elementary description of things, events, activities, and transactions that are recorded, classified and stored.Data items

• Data that have been organized so that they have meaning and value to the recipient.Information

• Consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.

Knowledge

Executive Information System (EIS)

Business Intelligence System (BI)

Information System

Administration SystemData &

Information

Information

Knowledge

“Names” of Information Systems

Functional Area Information

SystemsEnterprise

Resource Planning (ERP)

Transaction Processing System

(TPS)Supply Chain Management

InterorganizationalInformation System

(IOS)

Electronic Commerce Systems

(B2B, B2C, G2B, G2G, G2B2C, etc.)

Office Automation System (OAS)

Management Information System

(MIS)

Decision Support System (DSS)

Executive Information System

(EIS)

Client-Server• Client–server model of computing is a distributed

application structure that partitions tasks or workloads between service providers, called servers, and service requesters, called clients.

• Often clients and servers communicate over a computer network on separate hardware, but both client and server may reside in the same system.

• A server machine is a host that is running one or more server programs which share its resources with clients.

• A client does not share any of its resources, but requests a server's content or service function. Clients therefore initiate communication sessions with servers which await (listen to) incoming requests.

Web-Based – the Thin Client• Web applications are popular due to the ubiquity

of web browsers, and the convenience of using a web browser as a client, sometimes called a thin client.

• The ability to update and maintain web applications without distributing and installing software on potentially thousands of client computers is a key reason for their popularity, as is the inherent support for cross-platform compatibility.

Check your knowledge �

Finance & Accounting ?Sales & Marketing ?

Production Management ?Human Resources Management ?

Top Executives ?

PT. ASURANSI JALANAN

Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama, wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.

Company Profile

• Berdiri tahun 2005, dan baru mempunyai 5 cabangdi 5 kota besar:– Jakarta, Surabaya, Denpasar, Medan, Palembang

• Karyawannya total ada 100 orang ( 70% permanent, 30% kontrak)

Company Profile ~ Cont.

• Alfa Finance• Beta Finance• Charlie Finance• Delta Indo Finance• Shierra Tango Finance

• PT Yomaha Motor• PT Dohon Motor• PT Susuka Motor

Management Objectives

1. Meningkatkan Penjualan Asuransi dan atauPendapatan Premi

2. Meningkatkan pengawasan terhadap sistempenilaian risiko kredit sehingga mengurangi ratio claim terhadap premi

3. Meningkatkan kualitas sumber daya manusia denganmemperkuat karakter, kemampuan dan budayaperusahaan

IT Management Strategy

1. Aplikasi Asuransi (Core System)2. Aplikasi Financial3. Aplikasi Human Resource

Organization Structure

Position Structure

Customer

Product & Policy

Quotation

Application

Risk Manageme

ntPremium

Calculation

Underwriting

Contract

Claim

Subrogation

Collection

ReportingApproval Workflow

System Administration

Core System

Receivables

Payables

General Ledger

Investment

Fixed Asset

Cash Manage

ment

Financial System

PayrollPersonnel Administr

ation

E-Learnin

g

HR System

Customer

Product & Policy

Quotation

Application

Risk Management

Premium Calculation

Underwriting

Contract

Claim

Subrogation

Collection

ReportingApproval Workflow System Administration

Core System

Receivables

Payables

General Ledger

Investment

Fixed Asset

Cash Management

Financial System

Payroll Personnel Administration E-Learning

HR System

Physical Architecture

PT JEMPOLAN ELEKTRONIK

Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama, wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan. Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama, wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.

Company Profile

• Berdiri tahun 2005, dan mempunyai:– 3 toko besar di Jakarta, Surabaya, Medan– 1 warehouse besar di Cibitung

• Karyawannya total ada 600 orang ( 70% permanent, 30% kontrak)

Company Profile ~ Cont.

• Toshiba• Samsung• Sony• Phillips• LG

• Mitsubishi• Minolta• Electrolux• Dll.

Management Objectives

1. Meningkatkan Penjualan produk dengan:1. Menambah jumlah channel distribusi2. Menambah tipe channel distribusi (brick & mortar to click & mortar)3. Menambah jenis atau jumlah produk/service maupun brand sesuai

keinginan pasar2. Meningkatkan efisiensi dan efektifitas kerja dan proses sehingga

dapat menekan cost dan meningkatkan profit3. Meningkatkan kualitas sumber daya manusia dengan memperkuat

karakter, kemampuan dan budaya perusahaan

Organization Structure

Store Organization

IT Management Strategy

1. Store (Retail) System2. Warehouse System3. Financial System4. HR System

POS

Product Inventor

y

Price & Promoti

on

Reporting

Approval Workflow

System Administra

tion

Retail System

SupplierPurchasi

ng

Merchandising

Receiving

Receivables

Payables

General Ledger

Fixed Asset

Cash Managem

ent

Financial System

WMS

Warehouse System

PayrollPersonnel

Administration

HR System

POS

Product Inventory

Price & Promotion

Reporting

Approval Workflow

System Administration

Retail System

Supplier

Purchasing

Merchandising

Receiving

Receivables

Payables

General Ledger

Fixed Asset

Cash Management

Financial System

Payroll Personnel Administration

HR System

Physical Architecture

STUDY CASE -- ALFAMART

1989 Berdiri sebagai perusahaan dagang aneka produk oleh Djoko Susanto dan keluarga yang kemudian mayoritas kepemilikannya dijual kepada PT. HM Sampoerna pada Desember 1989.

1994 Struktur kepemilikan berubah menjadi 70% PT HM Sampoerna Tbk dan 30% PT SigmantaraAlfindo (keluarga Djoko Susanto).

1999 Alfa Minimart pertama mulai beroperasi di Jl. Beringin Jaya, Karawaci, Tangerang, Banten.2003 Alfa Minimart’ menjadi ‘Alfamart’.2005 Jumlah gerai Alfamart bertumbuh pesat menjadi 1.293 gerai hanya dalam enam tahun. Semua

toko berada di pulau Jawa.2006 PT HM Sampoerna Tbk menjual sahamnya, sehingga struktur kepemilikan menjadi PT

Sigmantara Alfindo (60%) dan PT Cakrawala Mulia Prima (40%). Mendapat Sertifikat ISO 9001:2000 untuk Sistem Manajemen Mutu”.

2007 Alfamart sebagai Jaringan Minimarket Pertama di Indonesia yang memperoleh Sertifikat ISO 9001:2000 untuk Sistem Manajemen Mutu. Jumlah gerai mencapai 2000 toko. Memasuki PasarLampung.

2009 Menjadi perusahaan publik pada tanggal 15 Januari 2009 di Bursa Efek Indonesia. Jumlah geraimencapai 3000 toko. Memasuki Pasar Bali.

Source: www.alfamartku.com

Source: www.alfamartku.com

Q & A

55

HOMEWORK – PROJECTDEADLINE: 15 JUNE 2010

Create a whitepaper

Please choose one company !• Multi Level Marketing companies:

1. Tupperware2. Amindoway Jaya (AMWAY)

• Restaurant company:3. Kentucky Fried Chicken (KFC) – Indonesia

• Movie Theatre company:4. 21 Cineplex

15 June 2010

hellena@jatis.com

hcllcna

0812-1057302

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