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http://www.jatis.com
Introduction to Information SystemsA presentation for Jatis Development Program
(Internal purpose only)By: Hellena
Welcome
Let’s get to know each other
Trainer Profile - Hellena
• Join Jatis in 1999.• Was involved directly
in total 27 Softwareprojects in 11 years
4
Training Ground Rules
Please silent your mobile phone
Feel free to ask on every session
Be yourself !
Be proactive & learn as much as you can
Learning Objectives of the Day� Differentiate between
information technology infrastructure and information technology architecture
� Describe the various types of information systems
� Understand the benefits of Information System to organizations
Purpose of Information System
Data, Information & Knowledge
• An elementary description of things, events, activities, and transactions that are recorded, classified and stored.Data items
• Data that have been organized so that they have meaning and value to the recipient.Information
• Consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.
Knowledge
IT Infrastructure
Hardware
Software
Communication technologies
Data Management
System Development
Security concerns
IT Components IT Services
Physical Facilities
IT Architecture
A high-level map or plan of the
information assets in an organization.
A guide for current operations and
A blueprint for future directions
IT Architecture
The entire organization’s
business needs for information
The IT infrastructure
And all applications
Information SystemsAn Information System (IS)
information for a specific purpose using computer technology
collects processes stores analyzes disseminates
Components of Information System•A device such as the processor, monitor, keyboard and printer.
Together they accept data and information, process and display them.Hardware•A program or collection of programs that enable the hardware to
process data.Software•A collection of related files or tables containing dataDatabase•A connecting system (wireline or wireless) that permits different
computers to share resources.Network•Set of instructions about how to combine the components in order to
process information and generate the desired output.Procedures•Individuals who use the components, interface with it, or use its
outputPeople
Major Capabilities of Information SystemsPerform high-speed, high-volume, numerical computations
Provide fast, accurate communication and collaboration within and among organizations
Store huge amounts of information in an easy-to-access, yet small space
Allow quick and inexpensive access to vast amounts of information, worldwide
Facilitate the interpretation of vast amounts of data
Increase the effectiveness and efficiency of people working in groups in one place or in several locations, anyware
Automate both semiautomatic business processes and manual tasks.
Types of Information System
By Users
By Technology Platforms
By Functions
Common Functions of Information System
Financial (& Accounting) SystemHuman Resource SystemEmail /Collaboration SystemCorporate WebsiteCore – System:
• Sales System• Production / Operation System• Procurement System
Pertamina Organization StructureSource: www.pertamina.com
Common UsersInternal -
Employees (By Function/
Organization of Employees)
External - Business Partners: • Suppliers• Customers
IS to solve business painsAutomate manual transactions + Reporting
Collect more detail data and control process + Reporting
Reporting from multiple systems
What-if analysis (Predictive Analysis)
Executive Information System (EIS)
Business Intelligence System (BI)
Information System
Administration System
Data, Information & Knowledge
• An elementary description of things, events, activities, and transactions that are recorded, classified and stored.Data items
• Data that have been organized so that they have meaning and value to the recipient.Information
• Consists of data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.
Knowledge
Executive Information System (EIS)
Business Intelligence System (BI)
Information System
Administration SystemData &
Information
Information
Knowledge
“Names” of Information Systems
Functional Area Information
SystemsEnterprise
Resource Planning (ERP)
Transaction Processing System
(TPS)Supply Chain Management
InterorganizationalInformation System
(IOS)
Electronic Commerce Systems
(B2B, B2C, G2B, G2G, G2B2C, etc.)
Office Automation System (OAS)
Management Information System
(MIS)
Decision Support System (DSS)
Executive Information System
(EIS)
Client-Server• Client–server model of computing is a distributed
application structure that partitions tasks or workloads between service providers, called servers, and service requesters, called clients.
• Often clients and servers communicate over a computer network on separate hardware, but both client and server may reside in the same system.
• A server machine is a host that is running one or more server programs which share its resources with clients.
• A client does not share any of its resources, but requests a server's content or service function. Clients therefore initiate communication sessions with servers which await (listen to) incoming requests.
Web-Based – the Thin Client• Web applications are popular due to the ubiquity
of web browsers, and the convenience of using a web browser as a client, sometimes called a thin client.
• The ability to update and maintain web applications without distributing and installing software on potentially thousands of client computers is a key reason for their popularity, as is the inherent support for cross-platform compatibility.
Check your knowledge �
Finance & Accounting ?Sales & Marketing ?
Production Management ?Human Resources Management ?
Top Executives ?
PT. ASURANSI JALANAN
Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama, wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.
Company Profile
• Berdiri tahun 2005, dan baru mempunyai 5 cabangdi 5 kota besar:– Jakarta, Surabaya, Denpasar, Medan, Palembang
• Karyawannya total ada 100 orang ( 70% permanent, 30% kontrak)
Company Profile ~ Cont.
• Alfa Finance• Beta Finance• Charlie Finance• Delta Indo Finance• Shierra Tango Finance
• PT Yomaha Motor• PT Dohon Motor• PT Susuka Motor
Management Objectives
1. Meningkatkan Penjualan Asuransi dan atauPendapatan Premi
2. Meningkatkan pengawasan terhadap sistempenilaian risiko kredit sehingga mengurangi ratio claim terhadap premi
3. Meningkatkan kualitas sumber daya manusia denganmemperkuat karakter, kemampuan dan budayaperusahaan
IT Management Strategy
1. Aplikasi Asuransi (Core System)2. Aplikasi Financial3. Aplikasi Human Resource
Organization Structure
Position Structure
Customer
Product & Policy
Quotation
Application
Risk Manageme
ntPremium
Calculation
Underwriting
Contract
Claim
Subrogation
Collection
ReportingApproval Workflow
System Administration
Core System
Receivables
Payables
General Ledger
Investment
Fixed Asset
Cash Manage
ment
Financial System
PayrollPersonnel Administr
ation
E-Learnin
g
HR System
Customer
Product & Policy
Quotation
Application
Risk Management
Premium Calculation
Underwriting
Contract
Claim
Subrogation
Collection
ReportingApproval Workflow System Administration
Core System
Receivables
Payables
General Ledger
Investment
Fixed Asset
Cash Management
Financial System
Payroll Personnel Administration E-Learning
HR System
Physical Architecture
PT JEMPOLAN ELEKTRONIK
Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama, wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan. Profil berikut hanyalah karangan semata. Jika ada kesamaan tokoh, nama, wajah, karekter, pekerjaan, perusahaan, dll bukanlah faktor kesengajaan.
Company Profile
• Berdiri tahun 2005, dan mempunyai:– 3 toko besar di Jakarta, Surabaya, Medan– 1 warehouse besar di Cibitung
• Karyawannya total ada 600 orang ( 70% permanent, 30% kontrak)
Company Profile ~ Cont.
• Toshiba• Samsung• Sony• Phillips• LG
• Mitsubishi• Minolta• Electrolux• Dll.
Management Objectives
1. Meningkatkan Penjualan produk dengan:1. Menambah jumlah channel distribusi2. Menambah tipe channel distribusi (brick & mortar to click & mortar)3. Menambah jenis atau jumlah produk/service maupun brand sesuai
keinginan pasar2. Meningkatkan efisiensi dan efektifitas kerja dan proses sehingga
dapat menekan cost dan meningkatkan profit3. Meningkatkan kualitas sumber daya manusia dengan memperkuat
karakter, kemampuan dan budaya perusahaan
Organization Structure
Store Organization
IT Management Strategy
1. Store (Retail) System2. Warehouse System3. Financial System4. HR System
POS
Product Inventor
y
Price & Promoti
on
Reporting
Approval Workflow
System Administra
tion
Retail System
SupplierPurchasi
ng
Merchandising
Receiving
Receivables
Payables
General Ledger
Fixed Asset
Cash Managem
ent
Financial System
WMS
Warehouse System
PayrollPersonnel
Administration
HR System
POS
Product Inventory
Price & Promotion
Reporting
Approval Workflow
System Administration
Retail System
Supplier
Purchasing
Merchandising
Receiving
Receivables
Payables
General Ledger
Fixed Asset
Cash Management
Financial System
Payroll Personnel Administration
HR System
Physical Architecture
STUDY CASE -- ALFAMART
1989 Berdiri sebagai perusahaan dagang aneka produk oleh Djoko Susanto dan keluarga yang kemudian mayoritas kepemilikannya dijual kepada PT. HM Sampoerna pada Desember 1989.
1994 Struktur kepemilikan berubah menjadi 70% PT HM Sampoerna Tbk dan 30% PT SigmantaraAlfindo (keluarga Djoko Susanto).
1999 Alfa Minimart pertama mulai beroperasi di Jl. Beringin Jaya, Karawaci, Tangerang, Banten.2003 Alfa Minimart’ menjadi ‘Alfamart’.2005 Jumlah gerai Alfamart bertumbuh pesat menjadi 1.293 gerai hanya dalam enam tahun. Semua
toko berada di pulau Jawa.2006 PT HM Sampoerna Tbk menjual sahamnya, sehingga struktur kepemilikan menjadi PT
Sigmantara Alfindo (60%) dan PT Cakrawala Mulia Prima (40%). Mendapat Sertifikat ISO 9001:2000 untuk Sistem Manajemen Mutu”.
2007 Alfamart sebagai Jaringan Minimarket Pertama di Indonesia yang memperoleh Sertifikat ISO 9001:2000 untuk Sistem Manajemen Mutu. Jumlah gerai mencapai 2000 toko. Memasuki PasarLampung.
2009 Menjadi perusahaan publik pada tanggal 15 Januari 2009 di Bursa Efek Indonesia. Jumlah geraimencapai 3000 toko. Memasuki Pasar Bali.
Source: www.alfamartku.com
Source: www.alfamartku.com
Q & A
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HOMEWORK – PROJECTDEADLINE: 15 JUNE 2010
Create a whitepaper
Please choose one company !• Multi Level Marketing companies:
1. Tupperware2. Amindoway Jaya (AMWAY)
• Restaurant company:3. Kentucky Fried Chicken (KFC) – Indonesia
• Movie Theatre company:4. 21 Cineplex
