investor behavior in times of crisis behavioral finance roundtable 3/21 daniel dorn

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Two important aspects of behavior - equity allocation: how much in equities? - equity composition: stocks versus funds? Data: 40,000 self-directed clients at a top 3 German retail bank What did investors do? Why did they do it? What should they have done? Investor Behavior During the Crisis

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Investor Behavior in Times of CrisisBehavioral Finance Roundtable 3/21

Daniel Dorn

The crises

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1/1/2007 1/1/2008 1/1/2009 1/1/2010 1/1/2011

DAX

MSCI USA

Returns

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90

1/1/2007 1/1/2008 1/1/2009 1/1/2010 1/1/2011

VDAX

VIXVolatility - FEAR

• Two important aspects of behavior- equity allocation: how much in equities?- equity composition: stocks versus funds?

• Data: 40,000 self-directed clients at a top 3 German retail bank

• What did investors do?• Why did they do it?• What should they have done?

Investor Behavior During the Crisis

What did investors do?

“Many [investors] have headed for the exits… [and] pulled a record of 72 billion from the stock funds overall in October alone.”

Wall Street Journal, December 2008

Goldman Sachs report, January 2013

What did investors do?

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2007

0120

0703

2007

0520

0707

2007

0920

0711

2008

0120

0803

2008

0520

0807

2008

0920

0811

2009

0120

0903

2009

0520

0907

2009

0920

0911

2010

0120

1003

2010

0520

1007

2010

0920

1011

2011

0120

1103

2011

0520

1107

2011

09

Cash, CDs, and Bonds

Equities

Source: Dorn/Weber, 2013

On average, investors bought equities during the crisis• Individual stock inflows outweighed stock

fund outflows• Small investors• New entrants

Who sold equities during the crisis?• Investors without crisis experience• Investors with large active fund holdings

What did investors do?

What did investors do?

0.38

0.4

0.42

0.44

0.46

0.48

0.5

0.52

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2007

0120

0703

2007

0520

0707

2007

0920

0711

2008

0120

0803

2008

0520

0807

2008

0920

0811

2009

0120

0903

2009

0520

0907

2009

0920

0911

2010

0120

1003

2010

0520

1007

2010

0920

1011

2011

0120

1103

2011

0520

1107

2011

09

Frac

tion

of e

quity

por

tfolio

in fu

nds

Clients with both stocks and stock funds

Clients with only stock funds

Clients with only stocks

Source: Dorn/Weber, 2013

On average, investors rebalanced from stock funds into individual stocks, especially during the crisis

Which stock funds do they shun?• Expensive funds• Foreign stock funds• Funds affiliated with publicly traded

financial institutions

What did investors do?

• Loss of trust in financial intermediation• Increased sensitivity to costs of active

management?• Investors learn from own experience rather

than passive observation

Why did they do it?

• Objective need for financial advice!• Loss of trust

- stress independence- shift towards passive products

• Use concept of experienced returns to help investors learn?

Implications

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