introducing data center solutions. i) introducing opticaltel ii) location iii) network &...

Introducing Data Center Solutions

CONTENTS

I) Introducing OpticalTel

II) Location

III) Network & Connectivity

IV) Security

V) Power & Cooling Infrastructure

VI) Support Services

Introducing OpticalTelData Center Solutions

Based in South Florida and forged from an extensive line of successful entrepreneurs in the telecommunications industry, OpticalTel is rooted in a rich history of building and delivering Video, Internet, and Voice services to residential and business customers. Today, OpticalTel offers additional solutions; including data center services, and continues to be a fully integrated telecable company utilizing advanced fiber optic technology to deliver our quality services.

Data Center Services Contribute to Your Organizations Ability to:

Reduce capital expenditures Increase service levels Channel more creative energy into running your business Assurance your IT Infrastructure will be highly accessible 24/7/365

Introducing OpticalTelService Offering

ColocationColocation provides secure, redundant service without the need of owning and operating a costly facility. The Tier III, carrier neutral data center features a 99.999% SLA uptime guarantee and industry leading client service.

Dedicated ServersDedicated servers are built to your precise specifications providing a range of industry leading manufacturers, ensuring optimum server performance for your business.

Cloud Hosting Cloud hosting solutions enable clients to maximize their IT efficiency by providing unlimited on-demand capabilities, allowing clients to pay as they go.

Our CityMiami

Market AccessibilityMiami is home to over 1,000 multinational corporations, several foreign consulates, trade offices and various bi-national chambers of commerce.

ConnectivityMiami has many advantages for companies looking to compete globally, including our connectivity to the world’s most important markets.

InfrastructureMiami’s telecommunications infrastructure is enhanced by multiple fiber loops, carrier facilities, international cable landings, and is home to the first purpose-built, Carrier-Neutral Network Access Point.

Our LocationHeart of Downtown Miami

PriorityThe facility is located on the same dual sub-stations that service the local hospitals, federal and state courthouses, which equates to priority turn-up for the data center.

Building SpecificationsThe facility is structurally designed to withstand natural disasters. The building is outside the FEMA 500-year flood zone and outside the Miami-Dade hurricane evacuation zone.

PresenceThe facility was engineered to offer high performance, high availability and scalability to enhance clients mission-critical requirements, while the fiber presence provides a choice between 13 Tier I carriers.

“The Gateway to Latin America”

Network & Connectivity

Connectivity to 13 Tier I bandwidth providers

Offers tremendous flexibility in designing clients’ data needs

Establish cross connects in less than 24 hours

No active devices in Meet Me Room to troubleshoot

Carrier Neutral Facility

SecurityIndustry Leading Physical Security

Manned 24/7/365 with security officers who control entrance into the building

Digital Realty Trust issued photo ID is required for building access

Biometric Scanners allow data center access

Secured, key access required for cabinet/cage entrance

CCTV digital cameras and recorders monitor and capture all activities with full coverage, and the data is archived for future retrieval

Power & Cooling InfrastructurePower

Redundant underground feeds Enterprise and priority zoning Priority zone is shared with high severity entities

Court House, Jail, Police Dept. 3000 amps from power utility

2000 amps Phase I, 1000 amps Phase II

UPS and PDU

Eaton Enterprise Powerware N+1 redundancy 20 minutes UPS runtime Semi annual UPS and battery maintenance performed by Eaton System monitoring

Powerware with email & text alerts

Power & Cooling InfrastructureCooling

Assurance your equipment is maintained with N+1 cooling Liebert AC Units Optimum airflow at 72°F +/- 5°F Humidity between 40% and 60% Capable of delivering 120v, 208v, 480v AC, and -48v DC to match

customers’ varying needs The facility’s power systems are designed for maximum

effectiveness

Power & Cooling Infrastructure

Redundant distribution N+1 UPS Branch breaker monitoring

Power & Cooling Infrastructure

Remote Power Panels Connected to redundant PDU’s Circuits installed by licensed electrician All circuits are tested after installation prior to turning over to customers All circuits are monitored with Eaton’s Powerware software

Power & Cooling StructureGenerator

Cummins 1 Megawatt Fuel will last 9 days before refuel Guaranteed 24hr fuel delivery contract Quarterly maintenance performed by a Cummins certified vendor Regular load bank testing Monthly maintenance tests performed by qualified technicians Available port for rollup generator

Support ServicesSLA

24x7 onsite support 15 minutes ticket acknowledgement 30 minutes onsite assistance Call overflow to answering service center

Tickets

Outsourced service desk platform Tickets can be entered via email, phone, or portal Tracking of tickets available via the customer portal

Support ServicesCustomer Service

Our customers are our most important business partners Our team goes “Beyond the limits” 24/7 Access

Qualified technician availability Live support Security

Industry praised service team Fast turnaround for assistance

Facility

Contact Information:

Your Account Executive

Sales Division

Phone: 855-30-FIBER (3-4237)

Email: sales@opticaltel.com

www.opticaltel.com