innovation-showcase-amadeus - atpco · innovation-showcase-amadeus author: laura waggy created...

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#ATPCOelevate

HERVÉ PREZET

2019INNOVATION SHOWCASE

CONFIDENTIAL & RESTRICTED

#ATPCOelevate

CONFIDENTIAL & RESTRICTED

100%

Reliable Automated Instant

Eligibility Shopping Repricing

Airlines rebooking policy filed via ATPCO Category 31 “Voluntary Change conditions” & Category 33 “Voluntary Refund Conditions”

CONFIDENTIAL & RESTRICTED

70% of calls related toticket exchange & refund

Can I change my ticket?

CONFIDENTIAL & RESTRICTED

Reduce call centerworkload

24/7 rebooking flow

Improve customersatisfaction

Traveler Empowered

Simple, clear &fast

Cheapest available price

#ATPCOelevate

MULTI-CHANNEL EASY INTEGRATION CUSTOMIZATION

6

Amadeus Ticket Changer White Label

CONFIDENTIAL & RESTRICTED

From itinerary receipt or Selectour mobile app…

… To AmadeusATC White Label solution

End-to-end platform piloted by Selectour

CONFIDENTIAL & RESTRICTED

#ATPCOelevate

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