innovation-showcase-amadeus - atpco · innovation-showcase-amadeus author: laura waggy created...
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#ATPCOelevate
HERVÉ PREZET
2019INNOVATION SHOWCASE
CONFIDENTIAL & RESTRICTED
#ATPCOelevate
CONFIDENTIAL & RESTRICTED
100%
Reliable Automated Instant
Eligibility Shopping Repricing
Airlines rebooking policy filed via ATPCO Category 31 “Voluntary Change conditions” & Category 33 “Voluntary Refund Conditions”
CONFIDENTIAL & RESTRICTED
70% of calls related toticket exchange & refund
Can I change my ticket?
CONFIDENTIAL & RESTRICTED
Reduce call centerworkload
24/7 rebooking flow
Improve customersatisfaction
Traveler Empowered
Simple, clear &fast
Cheapest available price
#ATPCOelevate
MULTI-CHANNEL EASY INTEGRATION CUSTOMIZATION
6
Amadeus Ticket Changer White Label
CONFIDENTIAL & RESTRICTED
From itinerary receipt or Selectour mobile app…
… To AmadeusATC White Label solution
End-to-end platform piloted by Selectour
CONFIDENTIAL & RESTRICTED
#ATPCOelevate