information technology it briefing june 2007. information technology 1 it briefing june 20, 2007 ...
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Information Technology
IT Briefing
June 2007
Information Technology
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IT Briefing June 20, 2007
Healthcare Exchange Migration Strategy
Exchange, DMS & Remedy PS HR & Applicant Tracking Guest Access in OPUS NetCom Q&A
Eric Gentry (PLA Consultant)
Karen Jenkins Dana Haggas Mark Elliott Paul Petersen
Information Technology
Healthcare Exchange Migration Approach
Eric GentrySenior Consultant, Communications and CollaborationProject Leadership Associates
Migration Specialist for Email/Active Directory/Desktop
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Exchange 2007 Migration PlanPre-Migration Process
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Exchange 2007 Migration PlanInbound Email Configuration and User Creation
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Exchange 2007 Migration PlanUser Preload and Migration
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Exchange 2007 Migration PlanFinal Migration Process
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Known Issues List
GroupWise Rules will not Migrate Formatting Rich Text and HTML Read Receipts Meeting Updates
Deletion of Meetings in GroupWise not updated in Exchange Recurring meeting request from GroupWise to Exchange Recurring meeting request from Exchange to GroupWise will post first
meeting only Declination of meeting in Exchange, GroupWise user does not receive
update Distribution List appearance in GroupWise Multiple eMail Addresses, Multiple IM Names, Categories, and
Birthdays Email address links in messages when converted to Exchange
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?QuestionsMigration Strategy
Information Technology
Healthcare Exchange
Desktop Management
Remedy
Karen Jenkins
Information Technology
Healthcare Exchange
Testing ~98% complete Training & support
54 Outlook seminars scheduled / ~15 complete 87 support resources – THANK YOU!! 9 Technical support classes Video, FAQs, and other materials on-line
http://it.emory.edu/ehc-training
Schedule Update Initial pre-pilot in June, made adjustments to strategy Short list of early adopters end of June 100 pre-pilot users early July 500 pilot users mid July Production migration begin late July end August
Information Technology
Desktop Management Solution
Vendor negotiations Would not agree to exclude students in lease options Obtain commitment to purchase 50% Year 1 and 50% Year 2 –
maintaining volume discount pricing (~90%) Funding identified
AAIT providing $100k, on-going maintenance, fully fund 2nd 50% (6,000 agents)
SPH fully funded 900 nodes (~$16k) College providing $20k Library providing $2k OTHERS? Those contributing will receive agents first Send email to dm-eval@listserv.cc.emory.edu if you are interested
in contributing or training (~1,300 per student) Total cost is ~$160 – we are about ~$20k short
Finalize Level 2 and submit to Governance
Information Technology
Remedy
Initial priorities of stabilization & major enhancements completed Stabilize system / address initial problems Inbound email Suppress notifications Data export cleanup
Moving onto other enhancements Notification improvements Consolidation of fields (see example) Creating tickets for requests / comments received during
meetings
Ticket Transfer scheduled for fall Initial consultant SOW received
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Tab Consolidation Example
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?QuestionsOther
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PeopleSoft HR Upgrade
Applicant Tracking
Dana Haggas
Information Technology
HR Upgrade Project Overview
Project History Needed to upgrade before expiration of maintenance support Received project approval and funding in Sept 2006 Hardware order delayed due to enterprise hardware decision Hosted first three test moves in CedarCrestone Upgrade Lab Test move 4 on Emory Hardware in April 2007 and
Test move 5 in June 2007 System Load and stress testing June 2007
Project Scope Technical upgrade Eliminated customizations:
-42% of custom SQRs-32% of online objects
New functionality- Person of Interest- Row level security enhancements
Integration to Applicant Tracking System (KRB/Kenexa/BrassRing)
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HR 8.9 Sign-on Page
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Current HR 8.3 Self-Service Page
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Employee Self-Service home page.Users will need to click to access Self-Service page below
HR 8.9 Self-Service Pages
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HR 8.9 Upgrade Timeline
Monday, July 2 Update Production HTML to provide notice of system downtime/production read-
only access
Tuesday, July 3 Freeze Tools and begin export/backup for HRTEST
Thursday, July 5 Production database down at 5:00 pm Begin exports of Candidate data from PeopleSoft to KRB/ERM
Friday, July 6 Bring up Production with read-only access by 8:00 am Begin upgrade steps (Tom Hytry, CedarCrestone consultant)
Saturday, July 7 Migration to KRB/ERM complete
Sunday, July 8 Upgrade Steps complete – notify project team Post-Upgrade steps Functional User approval Change URL to point to 8.9 Production and notify Helpdesk
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?QuestionsPS HR & Applicant Tracking
Information Technology
OPUS Guest Access
Mark Elliott
Information Technology
OPUS Guest Access
Guest Access is a new OPUS self-service feature giving Emory students the ability to grant access to OPUS pages the student has selected and to individuals the student has authorized.
Up to 5 Guest Access accounts allowed
Three Steps:1. Student creates Alias for Guest Login ID. 2. Student creates password for Guest Login ID.3. Student selects OPUS information Guest can access.
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OPUS Guest Access Project Team
PeopleSoft SA Team members representing: Admissions Campus Community Financial Aid Student Financials Student Records AAIT
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Project Timeline and Review
Weekly Meetings Began 1st week of March 2007 Integration Testing Began 3rd week of April 2007 Go-Live Date: July 5, 2007 Student Focus Group Review Security Audit Approval Internal Audit Approval University Legal Approval
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Other Schools With Guest Access
Columbia University of Chicago
Indiana University of GeorgiaMIT University of MinnesotaNorthwestern University of PennsylvaniaPrinceton USCStanford Yale
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Learner Services OPUS Guest Access Link
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Create New Access/Manage Existing Access
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Step 1: Create Alias Step 2: Create Password
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Step 3: Select OPUS Information Guest Can Access
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OPUS Information Available Through Guest Access
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Manage Existing Guest Access
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Guest Access Ask OPUS
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Automated Student Communications
New Guest Access Request Change To Guest Page Permissions Guest Login ID Deleted Student Requests Information Suppression/Guest
Accounts Disabled Reactivate Guest Login ID Password Reset
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Student Responsibilities
Communicate Guest Login ID and Password to the Guest
Maintain Access of the Guest Assist Guest with forgotten Guest Login ID’s and
passwords Advise Guest as to sensitive nature of information Explain to the Guest how to use OPUS
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?QuestionsOPUS Guest Access
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NetCom Q&A
Paul Petersen
Information Technology
39
?QuestionsNetCom
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