inbox
Post on 08-Jun-2015
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Junior Managers, Analysts,
Consultants, Customer Support
Professionals
IDEAL AUDIENCE
Prioritization, Delegation, Strategy,
Responsiveness, Customer
Orientation
CORE CONCEPTS
KEY POINTS
Single Player
Sim Time : 1 week
Real Time : 60 minutes
Assessments help in identifying organiza-
tional gaps in competencies, making deci-
sions on recruitment and in succession
planning. Traditionally, knowledge-based
methods such as multiple-choice ques-
tions, constructed essays and standard-
ized tests have been used for objectively
assessing candidates. However, these
methodologies test the candidate on their
knowledge of a particular topic rather
than their skill sets or their approach to
problem-solving
Complexity of today's business problems
and the magnitude of factors that affect
firms today make it difficult for conven-
tional methods to assess the candidate's
core capabilities. Also, it is hard to find
one 'right' answer in many managerial de-
cision making processes.
Inbox simulation, an innovative simulation
-based management assessment solution
based on in-tray exercises aims to address
this gap. The simulation can be custom-
ized such that it is applicable to different
roles across the organization. Candidates
get a real taste of "a day in the life of the
role" and are evaluated on how well they
manage and delegate requests, com-
plaints and questions.
Inbox : Case Study Introduction Screen
Inbox
Simulation
Inbox : Dashboard Screen
The simulation brings together real-life-like events and situations that managers are likely
to face in their roles and assesses the execution on a number of parameters. They are re-
quired to prioritize issues in alignment with the organization's policies and achieve busi-
ness objectives. The ideal duration of the simulation is 60 minutes. The simulation pro-
duces a detailed report in the end, which highlights core managerial competencies such
as responsiveness, time management, team management, prioritization and delegation.
Inbox Simulation tests the following attributes
Planning and organization
Critical thinking
Decision making and Prioritization
Time management and Awareness
Interpersonal Skills
Inbox: Mail management screen
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