Junior Managers, Analysts,

Consultants, Customer Support

Professionals

IDEAL AUDIENCE

Prioritization, Delegation, Strategy,

Responsiveness, Customer

Orientation

CORE CONCEPTS

KEY POINTS

Single Player

Sim Time : 1 week

Real Time : 60 minutes

Assessments help in identifying organiza-

tional gaps in competencies, making deci-

sions on recruitment and in succession

planning. Traditionally, knowledge-based

methods such as multiple-choice ques-

tions, constructed essays and standard-

ized tests have been used for objectively

assessing candidates. However, these

methodologies test the candidate on their

knowledge of a particular topic rather

than their skill sets or their approach to

problem-solving

Complexity of today's business problems

and the magnitude of factors that affect

firms today make it difficult for conven-

tional methods to assess the candidate's

core capabilities. Also, it is hard to find

one 'right' answer in many managerial de-

cision making processes.

Inbox simulation, an innovative simulation

-based management assessment solution

based on in-tray exercises aims to address

this gap. The simulation can be custom-

ized such that it is applicable to different

roles across the organization. Candidates

get a real taste of "a day in the life of the

role" and are evaluated on how well they

manage and delegate requests, com-

plaints and questions.

Inbox : Case Study Introduction Screen

Inbox

Simulation

Inbox : Dashboard Screen

The simulation brings together real-life-like events and situations that managers are likely

to face in their roles and assesses the execution on a number of parameters. They are re-

quired to prioritize issues in alignment with the organization's policies and achieve busi-

ness objectives. The ideal duration of the simulation is 60 minutes. The simulation pro-

duces a detailed report in the end, which highlights core managerial competencies such

as responsiveness, time management, team management, prioritization and delegation.

Inbox Simulation tests the following attributes

Planning and organization

Critical thinking

Decision making and Prioritization

Time management and Awareness

Interpersonal Skills

Inbox: Mail management screen