improving public health thru mobility management ... · prepare and deliver a presentation – a...

Improving Public Health thru Mobility Management

Connecting Transportation to Health: Rides to Wellness

Judy Shanley, Ph.D. Asst. Vice President, Education & Youth Transition

Co-Director, National Center for Mobility Management Easter Seals, Chicago, IL

Rich Weaver

Director of Planning, Policy, and Sustainability American Public Transportation Association

Washington, DC

Learning Objectives

Enhance understanding of mobility management Learn about Rides to Wellness and healthcare-

challenge grant work Leverage community and national resources from

NCMM

What is Mobility Management Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It

begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers,

planners, and stakeholders to deliver the transportation options that best meet the community’s needs.

What Services Can be Included in Mobility Management Systems – Its

about Connections Fixed route – bus, rail, trolley Shared vehicle – such as Zip Car Shared ride – ride boards, slug lines Feeder systems Volunteer driver programs Paratransit – door to door Bike share Pedestrian programs

Why is Coordination Important?

Why?

And This is Why…

Mobility Management Applied to Healthcare - Rides to Wellness…

Why Focus on Healthcare?

Preventable hospital readmissions are a significant avoidable cost in the U.S. health care system, costing an estimated $25 billion annually.

Why? Poor discharge procedures and inadequate follow-up care, nearly one in every five Medicare patients discharged from the hospital is readmitted within 30 days.

Across all insured patients, the preventable readmission rate is 11 percent, while the rate for Medicare patients is 13.3 percent

Some more Whys…

Too often people cannot access preventative services, may stay in a hospital longer than necessary or rehabilitate in an expensive institutional setting due to lack of transportation.

A holistic approach to wellness emphasizes access to all elements of community living that give an individual life satisfaction – connecting socially, taking advantage of recreation/leisure activities, education, employment, housing, community services and supports along with healthcare.

Overview of the

Healthcare Access Mobility Design Challenge

About the Design Challenge 16 community-level teams total Competitively selected Teams will work during 6 months to design a

ready-to-launch responsive and sustainable solution NCMM provides teams with

Guidance and support, and Up to $25,000 in grant dollars

Four Challenge Areas

1. Access to preventive care, primary care, and/or health education opportunities

2. Access to ongoing dialysis treatment

3. Access to post-hospitalization medical appointments, rehabilitation therapy, and other services to help people avoid re-hospitalization

4. Access to behavioral health treatment

During the 6-month Design Challenge Each selected team will work through a 2-phase process

Goal: Prepare 1 healthcare access solution for implementation Phase 1: May to July -- Begin with 2 proposed solutions

Learn about each solution through conversations with partners and potential customers

Strengthen each solution using results from feedback and other research

Phase 1 concludes with the team forming a single solution to take into Phase 2

Phase 2: August through October -- Begin with single solution Learn about the solution through conversations with partners and potential customers Strengthen the solution using results from conversations and other research Prepare a business plan that provides a roadmap for customer outreach and marketing, operations, and financial sustainability Prepare and deliver a presentation – a pitch – describing the solution

Grantees may be testing the solution with actual customers

Each community gains confidence that it has crafted a solution that: Goal 1: Will be wanted and used by

customers Goal 2: Can be operationally and

technologically feasible Goal 3: Can be financially launch and

sustained

Purpose of Two Phases

The National Center for Mobility Management Partners with the Federal

Transit Administration to Support this Work

The mission of the National Center for Mobility Management (NCMM) is to facilitate communities to adopt transportation strategies and mobility options that empower people to live independently and advance health, economic vitality, self-

sufficiency, and community.

www.nationalcenterformobilitymanagement.org

About the NCMM

• National Technical assistance center • Launched in early 2013 • Jointly operated by three national organizations:

– Easter Seals – American Public Transportation Association – Community Transportation Association of America

• Through a cooperative agreement with the Federal Transit Administration, U.S. DOT

NCMM Supports the Goals of Mobility Management

• Creating partnerships between a diverse range of community organizations (public, private, non-profit, for-profit, etc.) to ensure that transportation resources are coordinated effectively.

• Using these partnerships to develop and enhance travel options for customers in the community or region.

• Developing ways to effectively communicate those options to the public to inform customers’ decision-making, focusing on enhancing customer service.

http://www.apta.com/resources/hottopics/mobility/Pages/default.aspx

Mobility Management Makes Sense… Demand. Numbers of riders increasing. Flexibility. Public transit recognizes the importance of

multi-modal services. Quality of Life. Connections with health, employability,

and livability – especially for Veterans. Economic. Market-driven services, improves efficiency. Customer-Focused. Involving riders and other

community members in the design of services results in services community members want and will use.

Leverage Resources through Mobility Management & NCMM

Ways for you to be Involved… Key Activities

Implement communications and outreach – Website, Newsletter, LinkedIn, Webinars

Create technical assistance and training network for mobility management leaders and practitioners Identify and document promising practices in

mobility management

Region 1: Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, Vermont Judy Shanley, jshanley@easterseals.com. Region 2: New York, New Jersey, Virgin Islands, Carolyn Jeskey, jeskey@ctaa.org, Region 3: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia, Rich Weaver, rweaver@apta.com, **Region 4: Alabama, Florida Georgia, Kentucky, Mississippi, North Carolina, Puerto Rico, South Carolina, Tennessee, Julie Dupree, jdupreew@easterseals.com. Region 5: Indiana, Illinois, Minnesota, Michigan, Ohio, Wisconsin, Judy Shanley, jshanley@easterseals.com.

Region 6: Arkansas, Louisiana, New Mexico, Oklahoma, Texas, Charlie Dickson, dickson@ctaa.org. Region 7: Iowa, Kansas, Missouri, Nebraska Julie Dupree, jdupree@easterseals.com. Region 8: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming, Amy Conrick, conrick@ctaa.org. Region 9: Arizona, California, Hawaii, Nevada, Guam, American Samoa, Northern Marianas, Amy Conrick, conrick@ctaa.org. Region 10: Alaska, Idaho, Oregon, Washington, Rich Weaver, rweaver@apta.com.

http://nationalcenterformobilitymanagement.org/ncmm-regional-liaisons/

Learning from Each Other

Mobility Management Information Practices

(MMIP)Database

Judy L. Shanley, Ph.D. Asst. VP, Education & Youth Transition, Easter Seals

Co-Director, NCMM

The Difficulty in Finding Mobility Management Practices

Not Sure if a Practice is Appropriate?

Not Enough Information to Make a Decision?

Users can search by FTA region, state, city, community size, or focus of mobility management practice.

Stay Current with NCMM Follow us on Twitter: http://www.twitter.com/nc4mm or @nc4mm Sign up for NCMM’s e-newsletter and regular email updates on

important topics. Read our latest blog entry or newsletter, or listen to a podcast or

recorded webinar –

www.nc4mm.org

Additional Resources

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www.projectaction.org

www.nationalcenterformobilitymanagement.org

http://webbuilder.nationalrtap.org/

Transitplannning4all.org

If you always do what you’ve always done, you’ll always get what you’ve always got.

In Fierce Conversations, By Susan Scott

Thoughts, Ideas, Questions?

Judy Shanley, Ph.D. jshanley@easterseals.com 312-551-7227

Rich Weaver, rweaver@apta.org; 202-496-4809