improving public health thru mobility management ... · prepare and deliver a presentation – a...
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Improving Public Health thru Mobility Management
Connecting Transportation to Health: Rides to Wellness
Judy Shanley, Ph.D. Asst. Vice President, Education & Youth Transition
Co-Director, National Center for Mobility Management Easter Seals, Chicago, IL
Rich Weaver
Director of Planning, Policy, and Sustainability American Public Transportation Association
Washington, DC
Learning Objectives
Enhance understanding of mobility management Learn about Rides to Wellness and healthcare-
challenge grant work Leverage community and national resources from
NCMM
What is Mobility Management Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It
begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers,
planners, and stakeholders to deliver the transportation options that best meet the community’s needs.
What Services Can be Included in Mobility Management Systems – Its
about Connections Fixed route – bus, rail, trolley Shared vehicle – such as Zip Car Shared ride – ride boards, slug lines Feeder systems Volunteer driver programs Paratransit – door to door Bike share Pedestrian programs
Why is Coordination Important?
Why?
And This is Why…
Mobility Management Applied to Healthcare - Rides to Wellness…
Why Focus on Healthcare?
Preventable hospital readmissions are a significant avoidable cost in the U.S. health care system, costing an estimated $25 billion annually.
Why? Poor discharge procedures and inadequate follow-up care, nearly one in every five Medicare patients discharged from the hospital is readmitted within 30 days.
Across all insured patients, the preventable readmission rate is 11 percent, while the rate for Medicare patients is 13.3 percent
Some more Whys…
Too often people cannot access preventative services, may stay in a hospital longer than necessary or rehabilitate in an expensive institutional setting due to lack of transportation.
A holistic approach to wellness emphasizes access to all elements of community living that give an individual life satisfaction – connecting socially, taking advantage of recreation/leisure activities, education, employment, housing, community services and supports along with healthcare.
Overview of the
Healthcare Access Mobility Design Challenge
About the Design Challenge 16 community-level teams total Competitively selected Teams will work during 6 months to design a
ready-to-launch responsive and sustainable solution NCMM provides teams with
Guidance and support, and Up to $25,000 in grant dollars
Four Challenge Areas
1. Access to preventive care, primary care, and/or health education opportunities
2. Access to ongoing dialysis treatment
3. Access to post-hospitalization medical appointments, rehabilitation therapy, and other services to help people avoid re-hospitalization
4. Access to behavioral health treatment
During the 6-month Design Challenge Each selected team will work through a 2-phase process
Goal: Prepare 1 healthcare access solution for implementation Phase 1: May to July -- Begin with 2 proposed solutions
Learn about each solution through conversations with partners and potential customers
Strengthen each solution using results from feedback and other research
Phase 1 concludes with the team forming a single solution to take into Phase 2
Phase 2: August through October -- Begin with single solution Learn about the solution through conversations with partners and potential customers Strengthen the solution using results from conversations and other research Prepare a business plan that provides a roadmap for customer outreach and marketing, operations, and financial sustainability Prepare and deliver a presentation – a pitch – describing the solution
Grantees may be testing the solution with actual customers
Each community gains confidence that it has crafted a solution that: Goal 1: Will be wanted and used by
customers Goal 2: Can be operationally and
technologically feasible Goal 3: Can be financially launch and
sustained
Purpose of Two Phases
The National Center for Mobility Management Partners with the Federal
Transit Administration to Support this Work
The mission of the National Center for Mobility Management (NCMM) is to facilitate communities to adopt transportation strategies and mobility options that empower people to live independently and advance health, economic vitality, self-
sufficiency, and community.
www.nationalcenterformobilitymanagement.org
About the NCMM
• National Technical assistance center • Launched in early 2013 • Jointly operated by three national organizations:
– Easter Seals – American Public Transportation Association – Community Transportation Association of America
• Through a cooperative agreement with the Federal Transit Administration, U.S. DOT
NCMM Supports the Goals of Mobility Management
• Creating partnerships between a diverse range of community organizations (public, private, non-profit, for-profit, etc.) to ensure that transportation resources are coordinated effectively.
• Using these partnerships to develop and enhance travel options for customers in the community or region.
• Developing ways to effectively communicate those options to the public to inform customers’ decision-making, focusing on enhancing customer service.
http://www.apta.com/resources/hottopics/mobility/Pages/default.aspx
Mobility Management Makes Sense… Demand. Numbers of riders increasing. Flexibility. Public transit recognizes the importance of
multi-modal services. Quality of Life. Connections with health, employability,
and livability – especially for Veterans. Economic. Market-driven services, improves efficiency. Customer-Focused. Involving riders and other
community members in the design of services results in services community members want and will use.
Leverage Resources through Mobility Management & NCMM
Ways for you to be Involved… Key Activities
Implement communications and outreach – Website, Newsletter, LinkedIn, Webinars
Create technical assistance and training network for mobility management leaders and practitioners Identify and document promising practices in
mobility management
Region 1: Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, Vermont Judy Shanley, [email protected]. Region 2: New York, New Jersey, Virgin Islands, Carolyn Jeskey, [email protected], Region 3: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia, Rich Weaver, [email protected], **Region 4: Alabama, Florida Georgia, Kentucky, Mississippi, North Carolina, Puerto Rico, South Carolina, Tennessee, Julie Dupree, [email protected]. Region 5: Indiana, Illinois, Minnesota, Michigan, Ohio, Wisconsin, Judy Shanley, [email protected].
Region 6: Arkansas, Louisiana, New Mexico, Oklahoma, Texas, Charlie Dickson, [email protected]. Region 7: Iowa, Kansas, Missouri, Nebraska Julie Dupree, [email protected]. Region 8: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming, Amy Conrick, [email protected]. Region 9: Arizona, California, Hawaii, Nevada, Guam, American Samoa, Northern Marianas, Amy Conrick, [email protected]. Region 10: Alaska, Idaho, Oregon, Washington, Rich Weaver, [email protected].
http://nationalcenterformobilitymanagement.org/ncmm-regional-liaisons/
Learning from Each Other
Mobility Management Information Practices
(MMIP)Database
Judy L. Shanley, Ph.D. Asst. VP, Education & Youth Transition, Easter Seals
Co-Director, NCMM
The Difficulty in Finding Mobility Management Practices
Not Sure if a Practice is Appropriate?
Not Enough Information to Make a Decision?
Users can search by FTA region, state, city, community size, or focus of mobility management practice.
Stay Current with NCMM Follow us on Twitter: http://www.twitter.com/nc4mm or @nc4mm Sign up for NCMM’s e-newsletter and regular email updates on
important topics. Read our latest blog entry or newsletter, or listen to a podcast or
recorded webinar –
www.nc4mm.org
Additional Resources
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www.projectaction.org
www.nationalcenterformobilitymanagement.org
http://webbuilder.nationalrtap.org/
Transitplannning4all.org
If you always do what you’ve always done, you’ll always get what you’ve always got.
In Fierce Conversations, By Susan Scott
Thoughts, Ideas, Questions?
