importance of a one-stop hris/payroll solution

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The industry has experienced the convergence of payroll, HRIS, and Time & Labor Management (TLM). This presentation was given at the Infinity Software 2014 User Group Conference on September 3, 2014. Attendees learned about the latest industry trends and how you can position your company to capitalize on these opportunities. The presentation and discussion covered key issues in identifying candidates for integrated products overview, the offering, and highlight pitfalls.

TRANSCRIPT

ConvergencePayroll, HRIS, and TLM are coming together

– what it means for you

Contents

A brief history of Convergence

Convergence in our industry

The challenge of the SMB market

Industry landscape

How Infinity can help you win

KISS

Did you buy one of these?

1973:

First Handheld mobile phone

Or one of these?

1997:

Palm Pilot Launched

30 Million Sold

Or maybe one of these?

1999:

Blackberry Launched

Mobile Email

80 Million Sold

The Power of Convergence

+ =+

iPhone: 500 Million Sold and Counting

The Magic of Television

The VCR: A Cool Invention

Mass marketed in 1975.

How often did you record and re-play shows?

The Power of Convergence

+ =

DVR: Integrated capabilities led to widespread adoption

Convergence in Our Industry– August 17, 2006

Convergence in Our Industry– September 13, 2007

Our Industry

Competitor Product V Rating

Others: Paycor, Ultimate, Ascentis, etc…

Why do consumers want convergence?

• Ease of use

• Centralization of data– Avoid files, imports/exports– Eliminate “multiple systems of record”’

• Better visibility and reporting

• Cost savings– “Best of Breed” vs “Suite Approach”

I know you must get it…

http://youtu.be/qXdmTtk1Mm4

Scottsdale Weather ReportWednesday, September 3rd, 2014

The SMB Market

• Small Business = <100 employees

• Medium Business= 100 to 1,000 employees

Target Market Convergence

Challenge of going down-market

Challenge of going up-market

Characteristics of the SMB Market

• Relatively small HR budget

• Limited HR resources– E.g., HR generalist vs specialists (benefits, payroll, etc)

• Everyone is “very busy”

• Desire “Best of Breed” functionality

Best of Breed Desires

Golden Retriever Solution

IT Implementation Challenges (I)

40%-- According to IBM, the percentage of projects that meet schedule, budget, and quality goals

Yogi- ism (I)

“You’ve got to be very careful if you don’t know where you’re going, because you might not get

there.”

IT Implementation Challenges (II)

50% | 60% | 60%

-- IT implementations with cost over-runs, delays, and lack of value, according to Panorama Consulting

Yogi- ism (II)

“We made too many wrong mistakes.”

IT Implementation Challenges (III)

49% | 35% | 44% -- Client satisfaction with meeting business needs,

employee engagement, and overall experience, according to Panorama Consulting

Yogi- ism (III)

“You can observe a lot by watching.”

“It’s not too far, it just seems like it is.”

“When you come to the fork in the road, take it.”

Pitfalls• Lack of client resources / focus

• Unrealistic expectations– i.e., customizations

• Unwilling to change

• Owning the data– Integration and sync

complications

Solutions• Identify strong client point person,

phased-approach with “quick wins”

• Set realistic expectations, pick the right prospects and clients

• Focus on goal, not on method

• Client point person needs to be comfortable with data or have resource that is

Common SMB Pitfalls and Solutions

We are all Yogis

• Yogi was small in stature– – 5ft, 7 inches tall

• Yogi appeared in 14 World Series and won 10 Championships

• We are small companies, but integrated Payroll-HRIS-TLM gets us in the game– And we can win!

Industry Landscape

Payroll HRIS TLM

Advanced TLMSync, Front-end

HRIS Sales

• For every 100 demos…– 20 wins– 20 losses– 60 “not todays”

• How to transition from a “nice to have” to a “must have”?

What is FUD?

FUD

FearUncertaintyDoubt

The ACA

Fear is a Great Motivator

Convergence in Action

ACA Compliance

Core HR Data

TLMBenefits

Then and Now…

Sex sells…

Then

Compliance sells…

Now

How Infinity Can Help You Win

• Integrations with Millennium and Evolution

• Partner Program

• New features and initiatives:– Advanced TLM– ACA Compliance Tools– EasyPay front-end (Millennium)– Integrations with Aurico and ZipRecruiter (ATS)

KISS

KISS

KeepItSimpleStupid

A KISS Goodbye

Pilot with 2-3 of your best clients

Roll-out an ESS-only program

The sync– focus on payroll specialist

Identify your HRIS expert

Engage in our Partner Program

Questions?

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