illinois consumer assistance. open enrollment – year one october 1, 2013 – march 31, 2014

Illinois Consumer Assistance

Open Enrollment – Year OneOctober 1, 2013 – March 31, 2014

Region Based Outreach and Enrollment

• $28 Million Granted to Consumer Assistance Program• 10 Regions Across Illinois Informed by Where the Insured

Reside• 44 Granted Organizations with 200 Sub Granted

Organizations• 1,200 Certified Trained Navigators Across Illinois

Illinois Regions

Major Support Resources

• Website- getcoveredillinois.gov• Seven Day a Week Call Center• Branded Marketing Campaign

Marketing

• The Onion Partnership• Buzz Feed• Telethons• Celebrity Partnerships• Turning Illinois Orange

Field

• Taxi Cabs Enrollments• Artists Enrollment Events• Local Health Departments Using Food

Inspectors• Late Night Enrollment Events

Get Covered Illinois Road to Coverage

Open Enrollment Year One Success

• CBO/CMS goal for Illinois was for 143,000 QHPs (Qualified Health Plans)

• As of 4/19/2014 (per ASPE), Illinois garnered 217,492 – which is 152% to goal

• Illinois was near the top of the country in “percent to goal” and also in “percent of eligible population enrolled” among non SBM with Medicaid Expansion

Open Enrollment Year One Success

• Medicaid Expansion

• 369,000 Newly Eligible ACA Adults

• Between September 2013 and April 2014 the uninsured population in Illinois was cut nearly in half

Open Enrollment – Year TwoNovember 15, 2014 – February 15, 2015

Region Based Outreach and Enrollment

• $25.8 Million Granted to Consumer Assistance Program• 10 Regions Across Illinois Informed by Where the Insured

Reside• 37 Granted Organizations with about 300 Sub Granted

Organizations• About 675 Certified Trained Navigators Across Illinois

Illinois Regions

Expanded Enrollment Capacity

• Engagement of Agents and Brokers Through Partnerships

• Recruit and Organize Certified Application Counselors (CAC)

• Began CHW Partnership

Major Support Resources

• Website- getcoveredillinois.gov• Seven Day a Week Call Center• Branded Marketing Campaign• Appointment Scheduler

Marketing

• The Onion Partnership• Buzz Feed• Telethons• Celebrity Partnerships• The Luck Plan• Jack & Allen’s Story

Marketing

Field

• Taxi Cabs Enrollments• Artists Enrollment Events• CVS/Pharmacy Partnership• Westfield Malls Partnership• Late Night Enrollment Events• Over 3,000 Enrollment Events

Open Enrollment Year Two Success

• As of 02/15/2015 (per ASPE), Illinois garnered 347,300 – 129, 808 difference from year one.

• As of 01/2015 a total of 572,112 expanded Medicaid enrollments.

• Brought Illinois’ total Affordable Care Act enrollments to 919,412.

Open Enrollment Year Two Success

• More than 26,000 Appointments Scheduled

• Nearly 160,000 Callers Served

• More Than Two Million Website Visits

• Nearly one million Illinoisans obtained health coverage.

Open Enrollment – Year ThreeNovember 1, 2015 – January 31, 2016

Region Based Outreach and Enrollment

• $5 Million Granted to Consumer Assistance Program

• 10 Regions Across Illinois Informed by Where the Insured Reside

• 10 Granted Organizations with about 32 Sub Granted Organizations

• About 200 Certified Trained IPCs Across Illinois

State Granted Organizations

• Asian Health Coalition• Aunt Martha's Youth Service Center, Inc.• Greater Elgin Family Care Center• Howard Brown Health Center• Lake County Health Department• Pilsen-Little Village Community Mental Health Center • Sinai Community Institute• Project of the Quad Cities• United Way of Metropolitan Chicago, Inc.• Winnebago County Health Department

Open Enrollment Three Partnerships

• Federal Navigators

• Agents and Brokers

• Certified Application Counselors (CAC)

Federal Granted Organizations

• Genesis Health System• National Alliance for Hispanic Health• Patient Innovation Center• Pekin Memorial Hospital• Sarah Bush Lincoln• Southern Illinois Health Foundation• United Way

Illinois Regions

Marketing

• Beginning early November 2015

• Media

• Ads

Field

• Consortiums

• Events

• Collaboration with HHS, CMS, Enroll America

Major Support Resources

• Website- getcoveredillinois.gov• Seven Day a Week Call Center• Branded Marketing Campaign• Connector - Appointment Scheduler

Important Dates to Remember

• Open enrollment begins November 1, 2015

• If consumers enroll in a plan by December 15, 2015 their coverage will start January 1, 2016.

• Consumers are able to enroll in the Marketplace through January 31, 2016.

• Consumers can visit GetCoveredIllinois.Gov or call the Help Desk line at (866) 311-1119 open seven days a week from 8 a.m. to 8 p.m.

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312-805-9523Natalie.Pacheco@illinois.gov

Thank You!