icted 2012 - appreciative inquiry

Brent JonesKonan University, Hirao School of Management

Appreciative Inquiry

What is Appreciative

Inquiry?• “Ap-pre’-ci-ate, v.”

• “. . . to value or admire highly; to judge with heightened understanding; to recognize with gratitude.”

• “In-quire, v.”

• “. . . to search into, investigate; to seek for information by questioning.”

Problem Solving“Felt Need”

Identification of Problem

Analysis of Causes

Analysis of Possible Solutions

Action Planning(Treatment)

Appreciative InquiryAppreciating

“Valuing the Best of What is”

Envisioning“What Might Be”

Dialoguing“What Should Be”

Innovating“What Will Be”

Heliotropism

AI . . .•Focuses organizations on their

most positive qualities•Leverages those qualities to

enhance the organization•Appreciative Inquiry is the

study of what works well.

What’s Different About AI?

•Purposefully positive•Builds on past successes•“Grass roots” and “top down”•Highly participative •Nurtures a positive “inner dialogue”•Stimulate vision and creativity•Accelerates change

Negativity Bias

DreamImagine

“What might be”

DiscoveryAppreciate“What is”

DestinyCreate

“What will be”

DesignDetermine

“What should be”

PositiveCore

Constructionist

Simultaneity

Poetic

Anticipatory

Positivity

Perception

What would you describe as being a high-point experience in your

organization, a time when you were most alive and

engaged?

Without being modest, what do you value most

about yourself, your work, and your organization?

What are the core factors that give life to your organization, without

which the organization would cease to exist?

Appreciative Inquiry@ CUBE

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