hsbc presentation at the chief data officer forum, sydney

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Data Quality as an Integrated Part of Data Governance

Christopher ButlerChief Data Officer – HSBC Asia Pacific

February 2016

Contents

HSBC – Who are We?

Definition

Players

Integration

Measurement

Tips for Success

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HSBC – Who are We? 1865

150 years later…

2015

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Definition

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1. Governance exists for the organisation - data quality is an integral part2. Data Governance includes management of the availability, usability, integrity, &

security

1. Corporate Strategy

2. Business Priority

3. Governance Bodies (Data Council)

4. Data Owners

5. Data Architects

6. Stewards (content / standards)

7. Data UsersPUBLIC

Components & Players

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Integration

Good Data is Good Business

1. Bake in data quality to DNA (people: roles, responsibility, training & awareness)

2. Bake in data quality into Organisation (processes and controls)

3. Monitor and Continuous Improvement (against business objectives)

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Measurement

1. Business Level• Requirements

• Objectives

• Risks

• Issues

2. Technical Level• Standards

• Quality

• Remediation

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Tips

Align to business strategy• Businesses will care more• Leverage existing governing bodies where possible

Talk in business language and benefits

Be credible (measurements and targets)

Don’t measure for the sake of measurement

Create common success stories

Reward for quality

Education and awareness

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Christopher Butlerchristopherwbutler@hsbc.com.hk