how to write effective job descriptions
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Mary A. Rizzuti is a Principal and Senior Consultant with CRI. Ms. Rizzuti has over fifteen (15) years of compensation and job description experience. She serves as Project Manager for consulting projects with extensive experience with the not-for-profit and private company sectors, relative to Salary Administration, Sales Compensation, Performance Management, and Litigation Support.
Ms. Rizzuti manages the Litigation Support Practice function at CRI, and is responsible for overseeing activities relating to research, analysis & Expert
Report development, as well as developing litigation support case methodologies.
Ms. Rizzuti has specific legal experience, as well as experience in policy development, training, recruiting, conducting performance appraisals and implementing human resources procedures. Prior to her assignment with CRI, she was employed by Brown & Wood in New York City as a training coordinator and paralegal.
Ms. Rizzuti graduated Magna Cum Laude with a Bachelor of Science (BS) in Management with a concentration in Human Resource Management from Dominican College. Ms. Rizzuti holds the Professional in Human Resources (PHR) certification and is a member of the Society of Human Resource Management (SHRM). She is also a member of WorldatWork and has earned the designation of Certified Compensation Professional (CCP).
About Mary Rizzuti
How To Write Effective Job DescriptionsPresented by:Mary Rizzuti
March 29, 2012
CRI and HRTMS
• Compensation Resources is a boutique compensation consulting firm specializing in the design, development, review and audit of compensation programs, and other related human resources initiatives.
• HRTMS is the leader in Job Description Management. HRTMS Jobs allows HR to easily collaborate with managers to create, maintain and enable a repository of effective job descriptions.
• CRI is using HRTMS Jobs for all upcoming Job Description projects.
• Screenshots used in this presentation are from HRTMS Jobs.
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Session Goals
• What a Job Description IS• What a Job Description IS NOT• Basic elements of a Job Description• How to write an effective Job Summary• Identifying key duties and responsibilities• FLSA analysis• Issues with across the board titling• Position matrix as a tool• Historical Records• Address Specific Questions
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What a Job Description Is:
• Summary of essential duties, responsibilities and functions of a position– Be specific:
• Example: “good interpersonal skills” vs. “ability to manage and motivate staff”. “good communication skills” vs. “ability to write persuasive memoranda for town hall meetings”
• Legal document– Can be used in court
• Tool for:– Benchmarking salaries– Recruiting– Strategic Human Resources planning
• Competency structure built from JDs
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What a Job Description Is Not
• Not an exhaustive list of duties and responsibilities required to adequately execute tasks
• Not a bio of the incumbent– Skills and abilities– Education– Certification
• Not a contract of employment
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship
• FLSA classification (imperative)• Job summary• Supervision exercised
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Basic Elements of a Job Description
• Job Title (gender neutral)• Grade (salary structure)• Department• Location• Salary (range is acceptable)• Reporting relationship
• FLSA classification (imperative)• Job summary• Supervision exercised
Basic Elements of a Job Description (Cont.)
• Primary (essential) duties and responsibilities– How to evaluate “essential”:
• Reason the position exists• Time spent performing a function• Consequence of not performing that function• Some employers list non-essential duties as well, but in a separate section (ADA)
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Basic Elements of a Job Description (Cont.)
• Minimum Qualifications– Education/Training– Experience (significant
experience vs. 10 years)– License/Certifications– Knowledge, Skills and
Abilities
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Basic Elements of a Job Description (Cont.)
• Physical Demands– The physical demands are
minimal and typical of similar jobs in comparable organizations
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Basic Elements of a Job Description (Cont.)
• Work Environment– The work environment is representative and typical of similar jobs in comparable organizations.– Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Basic Elements of a Job Description (Cont.)
• Managerial Approval• HR Approval
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Basic Elements of a Job Description (Cont.)
• Disclaimer– The statements herein are intended to describe the general nature and level of work being
performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
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Job Summary
• The Accounts Payable Clerk is responsible for performing diversified clerical duties to support the Accounts Payable Department, and other areas of Accounting.
• Employees of Company XYZ will recognize the following core values in fulfilling their job responsibilities: honesty, trust, respect, communication, teamwork, personal accountability, and a positive attitude.
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Job Summary (Using Content)
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• Using Content -- O*Net and your own content
Identifying Key Duties and Responsibilities
• Position Description Questionnaire (PDQ)– Reporting Relationship– Primary Role– Duties and Responsibilities with percentages
• Survey data– Contains job summaries
• Shadowing– Hybrid positions– Lean organization with little internal support
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Identifying Key Duties and Responsibilities
• Using Content -- O*Net and your own content
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Using Collaboration To Get Accurate Information About Jobs
• Managers and other stakeholders– Contribute content– Correct content– Provide unique perspective– Approve content
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FLSA Guidance• Exempt:
– Salaried – at least $455 per week ($27.63 per hour)– Any employee earning less than $455 is automatically non-exempt
• Exemptions– Executive
• Management• Hire, fire, interview, set pay, performance appraisals, etc.• Impact on operations• Planning and controlling budget• Monitoring or implementing legal compliance measures
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FLSA Guidance
– Administrative• Work in functional areas
– Tax, finance, accounting, auditing, procurement, legal and regulatory compliance, etc.
– Discretion and independent judgment; impact decision-making
– Professional• Law
– Lawyer: yes– Secretary: no
• Medicine– Registered nurse: yes– Licensed practical nurse: most times, no
• Accounting• Engineering• Architecture• Physical, chemical and biological sciences
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FLSA Guidance
– Computer• Highly specialized knowledge
– Creative• Actors• Musicians• Composers• Novelists
– Outside Sales• Not at employers’ office (inside sales)• No salary test
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FLSA Guidance– Non-exempt
• Hourly rate of pay• Minimum wage • Overtime eligible
– Not less than one and one-half times an employee’s regular rate of pay after 40 hours in a workweek
– Some states have a daily overtime standard» Overtime pay after 8 hours in one day
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Across the Board Titling
• Are essential functions truly the same?– Housekeeping position
• Different properties• Varying levels
• Administrative assistant• Managerial• Executive• Customer service vs. technical
• Position matrix would be ineffective
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Keep a Record of Historical Job Descriptions
• Defend Hiring Decisions• Protect yourself against Regulatory Audit
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Remember to….
• Review JDs annually– Inside HR Department– Inside or outside counsel– Outside HR consultant
• Have essential functions changed?• Has that change affected FLSA status?• Is salary range on JD accurate?
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Questions & Answers
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Contact Information
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HRTMS, Inc.3434 Edwards Mill Rd., Ste. 112-137Raleigh, NC 27612919.351.JOBS (5627)Bill Rostbrost@hrtms.comwww.hrtms.com
Compensation Resources, Inc.310 Route 17 NorthUpper Saddle River, NJ 07458(201) 934-0505, x107Mary Rizzutimar@compensationresources.comwww.compensationresources.com
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