how to use data and analytics to drive your pr content strategy

Post on 01-Jul-2015

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PR pros are often not stats and numbers buffs, but as digital content becomes an increasingly vital part of the PR practice, data analysis is fast becoming a must-have skill. What are the most important metrics to measure around your content? How can you get started if you're more of a wordsmith than a data scientist? In this workshop from the 2014 PRSA International Conference, we examine a real-world case study using the PRESSfeed.com social newsroom, and a Netvibes dashboard for monitoring and analytics. You'll also: * Learn how to set up a Netvibes dashboard for tracking the performance of your digital content. * Understand five essential metrics, and how to measure them. * Find out how to use data to uncover insights that will help immediately improve your digital content and drive real value.

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Confidential and proprietary information

How to Track and Measure your PR Content

Netvibes Dashboard

Netvibes Dashboard

Netvibes Dashboard

Netvibes Dashboard

Confidential and proprietary information

Content Strategy

What’s working

• Topics

• Comments

• Likes

• Favorites

• Retweets

• Shares

Topics/Views

Confidential and proprietary information

Avinash’s 4 Metrics

• Conversation rate – The number of conversations per post. On Facebook, Google+, and LinkedIn, it’s comments. On Twitter, it’s replies.

• Amplification rate – The number of reshares or retweets per post.

• Applause rate – Retweets, Likes, +1s, etc.

• Economic value – The sum of short-term revenue, long-term revenue, and cost savings

Confidential and proprietary information

5 Metrics for PR

• Unique Visitors

• Top posts by Time on Site

• Social Referrals

• Engagement

• Outcomes – what action did they take as a result of your content?

Unique Visitors

Time on Site

Confidential and proprietary information

Choose a Social Channel

The best option is the social channel that both you and your audience are most active on

Social Referrals

Facebook

Twitter Engagement

Twitter Engagement

Google URL Builder

URL

Retweets/Favorites

Social Referrals

Confidential and proprietary information

Conclusions

• We are being found in search – both site and newsroom

• Twitter is our top social platform

• Our content about the studies and reports we do gets the most response, so we need to do more of that

Confidential and proprietary information

Questions?

sally@press-feed.com

www.press-feed.com

kim.terca@3ds.com

www.netvibes.com

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