how to build high performing teams · 1.high performing teams (hpts) are built on trust,...

HOW TO BUILD HIGH PERFORMING TEAMS

TONJE ELISABETH AAROECHANGE CORP LTD

● FROM

● ALSO WORKED IN

● WORKED FOR

● HELPS ORGANISATIONS THROUGH CULTURE CHANGE AND DIGITAL TRANSFORMATION,

BUILDING HIGH PERFORMING TEAMS LEADING TO GROWTH

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How To Build High Performing Teams

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Our outcomes for this session

1. Understand the features of High Performing Teams (HPTs) - what really makes the difference

1. Using engagement to build HPTs

1. Recommendations on how you can build HPTs and create a plan to set up your local teams for success

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2 min Activity: With the person beside you to discuss what was the best team you ever worked for? ● What specifically made it

the best?

Ice-Breaker

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What is a High Performing Team?

Understand the features of High Performing Teams (HPTs) and what really makes the difference

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Smart vs Healthy

Smart HealthyStrategy Minimal politics

Marketing Minimal confusion

Finance High morale

Technology High productivity

Task Focus Low turnover

Low sickness

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6 Pillars of HPTs

High Performing Flexible Working

Teams

Trust

Accountability

Communications

Knowledge Sharing / Learning

Collaboration

Team Spirit

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Trust - What does it mean to have trust?

• Openness and honesty • Strong working relationships • Every other pillar builds upon trust

What else needs to happen to improve levels of trust?

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Accountability

• Courage• Feedback

What needs to happen to build the right culture in the team where colleagues will call out poor performance?

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Knowledge Sharing & Learning

• What needs to happen in this function to improve knowledge sharing and learning?

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Communications

• How do we as a team best keep in touch?• How can our meetings be used to deliver high performance?

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Team Spirit

• How can you help to create a culture where team members feel and perform at their best?

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Collaboration

• It is an objective to explore how we can collaborate more effectively and to seek out opportunities to work cross-functionally to innovate and deliver outcomes more effectively

• What needs to happen for team members to actively seek out more collaborative ways of working across departments and teams?

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Turning your teams into a HPT

4 min Activity: With the people next to you, share what goes really well in your organisation

Discuss and come up with recommendations to improve the performance of the teams in your organisation

6 min Activity: Plenary feedback and recommendations

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Using Engagement to Build HPTs

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‘’Behaviour is all about how someone performs their role and not about what they do.

Behaviours are important because whilst a member of staff may have the right knowledge and skills to do a role, they may not have the right behaviour or attitude that will develop the organisation culture in the way it needs to develop’’

What Are Behaviours & Why Are They Important?

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17% of employees worldwide are engaged in their jobs

Gallup, 2018

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Leaders influence the working climate of their team with

50 - 70%

which again can explain a deviation on the bottom line of- 28% ⇔ + 28%

(Source; Hay Group: A leaders effect on the working climate)

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1. Increased KPIs by up to 60%

2. 54% more likely to stay in the company,

3. 50% more likely to exceed expectations

(Source; Hay Group)

The link between between engagement and HPTs

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Trends in Performance Management

• Attention move from quantity to quality of conversations and feedback• Performance management systems strive towards ‘simple’• The focus of performance management data shift from completion rates

to impact

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Win a HPT review!

• Give us your business card or a note with your email

• We’ll draw the winner after the presentation and the winner will get a free of charge High Performing Team Review!

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3 key takeaways

1. High Performing Teams (HPTs) are built on trust, accountability, communication, collaboration, learning & knowledge sharing and team spirit

1. Employee engagement and a healthy organisation is a foundation for building HPTs

1. Set people up for success with a easy and understandable performance culture

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Thank you!

Drop me an email tonje@changecorporation.com

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