how to build high performing teams · 1.high performing teams (hpts) are built on trust,...
TRANSCRIPT
HOW TO BUILD HIGH PERFORMING TEAMS
TONJE ELISABETH AAROECHANGE CORP LTD
● FROM
● ALSO WORKED IN
● WORKED FOR
● HELPS ORGANISATIONS THROUGH CULTURE CHANGE AND DIGITAL TRANSFORMATION,
BUILDING HIGH PERFORMING TEAMS LEADING TO GROWTH
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How To Build High Performing Teams
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Our outcomes for this session
1. Understand the features of High Performing Teams (HPTs) - what really makes the difference
1. Using engagement to build HPTs
1. Recommendations on how you can build HPTs and create a plan to set up your local teams for success
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2 min Activity: With the person beside you to discuss what was the best team you ever worked for? ● What specifically made it
the best?
Ice-Breaker
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What is a High Performing Team?
Understand the features of High Performing Teams (HPTs) and what really makes the difference
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Smart vs Healthy
Smart HealthyStrategy Minimal politics
Marketing Minimal confusion
Finance High morale
Technology High productivity
Task Focus Low turnover
Low sickness
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6 Pillars of HPTs
High Performing Flexible Working
Teams
Trust
Accountability
Communications
Knowledge Sharing / Learning
Collaboration
Team Spirit
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Trust - What does it mean to have trust?
• Openness and honesty • Strong working relationships • Every other pillar builds upon trust
What else needs to happen to improve levels of trust?
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Accountability
• Courage• Feedback
What needs to happen to build the right culture in the team where colleagues will call out poor performance?
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Knowledge Sharing & Learning
• What needs to happen in this function to improve knowledge sharing and learning?
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Communications
• How do we as a team best keep in touch?• How can our meetings be used to deliver high performance?
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Team Spirit
• How can you help to create a culture where team members feel and perform at their best?
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Collaboration
• It is an objective to explore how we can collaborate more effectively and to seek out opportunities to work cross-functionally to innovate and deliver outcomes more effectively
• What needs to happen for team members to actively seek out more collaborative ways of working across departments and teams?
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Turning your teams into a HPT
4 min Activity: With the people next to you, share what goes really well in your organisation
Discuss and come up with recommendations to improve the performance of the teams in your organisation
6 min Activity: Plenary feedback and recommendations
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Using Engagement to Build HPTs
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‘’Behaviour is all about how someone performs their role and not about what they do.
Behaviours are important because whilst a member of staff may have the right knowledge and skills to do a role, they may not have the right behaviour or attitude that will develop the organisation culture in the way it needs to develop’’
What Are Behaviours & Why Are They Important?
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17% of employees worldwide are engaged in their jobs
Gallup, 2018
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Leaders influence the working climate of their team with
50 - 70%
which again can explain a deviation on the bottom line of- 28% ⇔ + 28%
(Source; Hay Group: A leaders effect on the working climate)
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1. Increased KPIs by up to 60%
2. 54% more likely to stay in the company,
3. 50% more likely to exceed expectations
(Source; Hay Group)
The link between between engagement and HPTs
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Trends in Performance Management
• Attention move from quantity to quality of conversations and feedback• Performance management systems strive towards ‘simple’• The focus of performance management data shift from completion rates
to impact
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Win a HPT review!
• Give us your business card or a note with your email
• We’ll draw the winner after the presentation and the winner will get a free of charge High Performing Team Review!
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3 key takeaways
1. High Performing Teams (HPTs) are built on trust, accountability, communication, collaboration, learning & knowledge sharing and team spirit
1. Employee engagement and a healthy organisation is a foundation for building HPTs
1. Set people up for success with a easy and understandable performance culture
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Thank you!
Drop me an email [email protected]
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