hiring hacks: what to look for when considering new technology to recruit & retain top talent

What to look for when

considering new technology

to recruit & retain top talent.

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GREENHOUSE | BambooHR

Today’s Speakers

Rusty LindquistVP Thought Leadership

BambooHR

Olivia MelmanProgram Manager, Recruit ing Operations

DigitalOcean

GREENHOUSE | BambooHR

Innovation:

The keystone of differentiation

Competitive Abundance

GLOBALIZATIONhas shrunk the world

TECHNOLOGYhas leveled the playing field

LOW ENTRY BARRIERhas increased startups

Differentiation decay

Value Entropy

TIME

PERCEIVED VALUE

of INNOVATION

Remarkable

Expected

L

H

Value Entropy

TIME

PERCEIVED VALUE

of INNOVATION

Remarkable

Expected

L

H

Expected

Focus on Who You Are

PEOPLE

Relentlessly attracting, inspiring,

and empowering great people.

CULTURE

Creating a great place to work,

so great work can take place.

–Bersin by Deloitte

Ram Charan

Best-selling Author, Business Advisor

Evolution of HR

Business

Value

H

L

Strategic

Micro Small Mid Large

Operational

HR viewed as a cost center

Transactional HR

High-Impact HR

HR as a strategic investment

©

It’s time to blow up HR and build something new

Rethinking HR

Why we love to hate HR

What will it take to fix HR

It’s time to split HR

HR faces a crisis of credibility in the boardroom

HR is our “favorite corporate punching bag”

A crisis of credibility

Leverage Technology

Business

Value

H

L

Strategic

Micro Small Mid Large

Operational

HR viewed as a cost center

Transactional HR

High-Impact HR

HR as a strategic investment

©

What to Look For

When Buying Technology

What to Look For When Buying Technology:

Will it Scale?

Features | Pricing | Permissions | Users | Etc.

What to Look For When Buying Technology:

Will it get used?

-Bersin, by Deloitte

“Simplicity beats

functionality”

What to Look For When Buying Technology:

What about training & support?

What to Look For When Buying Technology:

How well will it integrate?

What to Look For When Buying Technology:

How good is the candidate

Experience?

What to Look For When Buying Technology:

What is the vendor’s philosophy?

Perc

eption o

f V

alu

e

Features

Suck

Threshold

Not doing enough Doing too much

Expected Result

Actual Result

What to Look For When Buying Technology:

Don’t cross the “suck threshold”

Valu

e /

Qua

lity

Activities / Features

Suck

Threshold

What Matters Most

Not doing enough Doing too much

What To Say No To

Sweet Spot

What to Look For When Buying Technology:

Focus on what matters most

Signal to noise ratio

We tend to use busyness

as a proxy for progress

What to Look For When Buying Technology:

Focus on what matters most

Focus on solutions

to actual problems(not just perceived ones)

Basic Operations

(HRIS, Records, Talent Acquisition,

Compliance Tracking, Etc.)

High-Value

Outcomes

HR HIERARCHY

OF VALUE(Culture, Performance, Engagement,

Satisfaction, Employment Brand, Advising

Talent Management, Succession

Planning, Learning & Development…)

General

Operations

(Payroll)

Business Value

• Define needs across the business – don’t work alone

• Consider ROI: Will this save time? Money? For whom? Have you asked them to weigh in?

• Focus on needs first, then outcomes, then strategy, then technology.

• Make a time-map of what takes most of your time

• Let vendors show you what they have, not tell you what you want

• Don’t just look at features, look at the company

• Do they understand my customer the way that I do?

• Are they a real company, or a person in a garage?

• What does the company believe in?

• Where are they going? Are you aligned with that vision?

How to build buying criteria

NeedsAssessment

Vendor Alignment

Evaluation Negotiation

EMPLOYEEEXECUTIVE CANDIDATE

HRBUSINESS UNIT

VALUE

IDENTIFICATION

VALUE

CREATION

VALUE

DELIVERY

CUSTOMER CUSTOMER CUSTOMER

VALUE

CHAIN

What to Look For When Buying Technology:

A few key things:

Should beCentralized

Should beAccessible

Should beReportable

How to be sure software

won’t slow you down!

How to make sure software doesn’t slow you down:

People, Process, Systems

How to make sure software doesn’t slow you down:

Know your processes

?

?

? ?

?

?

Questions?

Rusty LindquistVP Thought Leadership

BambooHR

Olivia MelmanProgram Manager, Recruit ing Operations

DigitalOcean

GREENHOUSE | BambooHR

@RustyLindquist | … in/rustylindquist olivia@digitalocean.com | … in/oliviapoulmelman