hiring hacks: what to look for when considering new technology to recruit & retain top talent
TRANSCRIPT
What to look for when
considering new technology
to recruit & retain top talent.
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GREENHOUSE | BambooHR
Today’s Speakers
Rusty LindquistVP Thought Leadership
BambooHR
Olivia MelmanProgram Manager, Recruit ing Operations
DigitalOcean
GREENHOUSE | BambooHR
Innovation:
The keystone of differentiation
Competitive Abundance
GLOBALIZATIONhas shrunk the world
TECHNOLOGYhas leveled the playing field
LOW ENTRY BARRIERhas increased startups
Differentiation decay
Value Entropy
TIME
PERCEIVED VALUE
of INNOVATION
Remarkable
Expected
L
H
Value Entropy
TIME
PERCEIVED VALUE
of INNOVATION
Remarkable
Expected
L
H
Expected
Focus on Who You Are
PEOPLE
Relentlessly attracting, inspiring,
and empowering great people.
CULTURE
Creating a great place to work,
so great work can take place.
–Bersin by Deloitte
Ram Charan
Best-selling Author, Business Advisor
Evolution of HR
Business
Value
H
L
Strategic
Micro Small Mid Large
Operational
HR viewed as a cost center
Transactional HR
High-Impact HR
HR as a strategic investment
©
It’s time to blow up HR and build something new
Rethinking HR
Why we love to hate HR
What will it take to fix HR
It’s time to split HR
HR faces a crisis of credibility in the boardroom
HR is our “favorite corporate punching bag”
A crisis of credibility
Leverage Technology
Business
Value
H
L
Strategic
Micro Small Mid Large
Operational
HR viewed as a cost center
Transactional HR
High-Impact HR
HR as a strategic investment
©
What to Look For
When Buying Technology
What to Look For When Buying Technology:
Will it Scale?
Features | Pricing | Permissions | Users | Etc.
What to Look For When Buying Technology:
Will it get used?
-Bersin, by Deloitte
“Simplicity beats
functionality”
What to Look For When Buying Technology:
What about training & support?
What to Look For When Buying Technology:
How well will it integrate?
What to Look For When Buying Technology:
How good is the candidate
Experience?
What to Look For When Buying Technology:
What is the vendor’s philosophy?
Perc
eption o
f V
alu
e
Features
Suck
Threshold
Not doing enough Doing too much
Expected Result
Actual Result
What to Look For When Buying Technology:
Don’t cross the “suck threshold”
Valu
e /
Qua
lity
Activities / Features
Suck
Threshold
What Matters Most
Not doing enough Doing too much
What To Say No To
Sweet Spot
What to Look For When Buying Technology:
Focus on what matters most
Signal to noise ratio
We tend to use busyness
as a proxy for progress
What to Look For When Buying Technology:
Focus on what matters most
Focus on solutions
to actual problems(not just perceived ones)
Basic Operations
(HRIS, Records, Talent Acquisition,
Compliance Tracking, Etc.)
High-Value
Outcomes
HR HIERARCHY
OF VALUE(Culture, Performance, Engagement,
Satisfaction, Employment Brand, Advising
Talent Management, Succession
Planning, Learning & Development…)
General
Operations
(Payroll)
Business Value
• Define needs across the business – don’t work alone
• Consider ROI: Will this save time? Money? For whom? Have you asked them to weigh in?
• Focus on needs first, then outcomes, then strategy, then technology.
• Make a time-map of what takes most of your time
• Let vendors show you what they have, not tell you what you want
• Don’t just look at features, look at the company
• Do they understand my customer the way that I do?
• Are they a real company, or a person in a garage?
• What does the company believe in?
• Where are they going? Are you aligned with that vision?
How to build buying criteria
NeedsAssessment
Vendor Alignment
Evaluation Negotiation
EMPLOYEEEXECUTIVE CANDIDATE
HRBUSINESS UNIT
VALUE
IDENTIFICATION
VALUE
CREATION
VALUE
DELIVERY
CUSTOMER CUSTOMER CUSTOMER
VALUE
CHAIN
What to Look For When Buying Technology:
A few key things:
Should beCentralized
Should beAccessible
Should beReportable
How to be sure software
won’t slow you down!
How to make sure software doesn’t slow you down:
People, Process, Systems
How to make sure software doesn’t slow you down:
Know your processes
?
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Questions?
Rusty LindquistVP Thought Leadership
BambooHR
Olivia MelmanProgram Manager, Recruit ing Operations
DigitalOcean
GREENHOUSE | BambooHR
@RustyLindquist | … in/rustylindquist [email protected] | … in/oliviapoulmelman