heroku introduction: scaling customer facing apps & services

Introduction to HerokuScaling Customer facing apps

and services

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Apps Require Infrastructure

This is what the Salesforce Data Centers provide for Salesforce Orgs

Servers Networking Operations

Apps Require Infrastructure

What if a customer wants to deliver apps outside oftheir Salesforce Org ?

Servers Networking Operations

Apps Require Infrastructure

Servers Networking Operations

Managing your own Data Center is expensive

Provisioning Servers is often a bottleneck,even when they are virtualised

Heroku: The Developers Choice“Heroku lets us focus on our app and deliver more value to customers.”

– Aaron Peckham, Urban Dictionary

Example apps on Heroku

Retail

Media

MarketingCampaigns

Customer & Web Sites

E-Commerce &

Media

Mobile &SaaS Apps

AppPortfolios

success.heroku.com

SolutionChallenge A highly-scalable system

Supporting over 1 million customers

Processing 3 million payments Thousands of payment

partners

- Allow people to buy food & provisions when nothing works- Fast response times- No down-time

Hurricane Sandy proof payments via

your mobile

SolutionChallenge

NEB bio-freezers provide live enzymes for genomic research in labs around the world

Heroku + Force.com connects NEB to customers

with live support and bi-directional access to

inventory and usage for automated restocking

Manual process of distribution, inventory control and customer engagement created business inefficiencies

Proven Success

5 BillionRequests per

day

4+ Million

Apps Created

125+Add-on Services

“Heroku enables us to build, test and ship faster than we ever would be able to

otherwise"– Jay Stakelon, VP of Product, Fullscreen

Heroku is the developers’ choice“I recommend Heroku to anyone that wants to

spend time working on their product and not on servers.”– Ryan Twomey, Lead Platform Engineer, LevelUp

Free Developer EnvironmentUsing only 1 dyno for your Heroku App is free

- Your app will sleep after 1 hour of inactivity

What is Heroku?

DatabaseEnterprise grade

Postgres as a service

Add-onsMarketplace for data

stores and app services

DynosRun virtually any language at any

scale

Everything you need to build, run and scale customer apps

Connectedeasy linking of the Heroku Postgres database driving your apps with your Salesforce OrgTransformingcustomer data translated into business applicable information

Managed2-way synchronization of high volumes of data at a sustainable rate

Heroku1 ConnectHeroku & Force.com

Heroku: Technical Overview

Heroku core language supportRuby, Java, NodeJS & Python

Virtually every language you can think of is supported by community buildpacks

https://devcenter.heroku.com/articles/third-party-buildpacks

Developer driven deploymentDeploy using Git version control

- the most popular software versioning tool for developers

git push heroku master

Continuous DeploymentEasy to deploy changes, so developers deploy smaller changes more often - quickly understand the value of software you create

Version code locally

Deploy code on Heroku

Develop application

code

Consistent DeploymentBuild scripts ensure that the entire environment is built in the same way

git push heroku master

Consistent DeploymentCreating an Heroku app provides a placeholder for your app

heroku create app-name --region us|eu

Consistent DeploymentPushing code to Heroku creates brand new infrastructure

git push heroku master

Heroku Demo Time

Demo Gods, please by kind

Traceable deploymentEvery deployment is traceable to the exact code version in your Git repository

git log --graph --oneline --decorate

Traceable deploymentHeroku dashboard shows your deployment versions

Repeatable deploymentYou app is deployed from the code in your Git repository

git push my-app-test mastergit push my-app-staging master

Establish a complete set of consistent environments to support your development

Consistent EnvironmentsBuildpacks ensure consistency across environment setups

Test Environment

Staging Environment

Production Environment

Environment variables used for specific database connections, services, etc.

Collaborative deployment

Using Git is an effective way for developers and teams to collaborate around projects

Heroku Orgs for apps oversight and collaboration

Heroku Orgs

Manage all your applications under one organisation

heroku create app-name --org org-name

Heroku Orgs Resource Management

Creating an Heroku Org

Heroku Orgs

Manage your apps in one place

Controlling access to Org Apps

Controlling access to Org Apps

3rd Party OrgsManage access to applications under one organisation - 3rd party developers can be limited to specific apps

Scaling your apps on Heroku

Scaling your apps on HerokuDynos can be spun up on demand, scaling resources almost

instantaneously

heroku ps:scale web=10heroku ps:scale web=0

Dynos can also be scaled down instantaneously when not needed

Scaling your apps on HerokuDynos can run different processes, enabling fine grain scaling

heroku ps:scale web=10heroku ps:scale background=3Heroku ps:scale queue=1

Web processes listen to http[s] requests, other are background processes

Scaling your apps on Heroku

Performance Dynos - PxHave a whole block of resources to scale your Heroku app - routing latency advantages when you scale past 10 dynos

heroku ps:resize web=PX

https://blog.heroku.com/archives/2014/2/3/heroku-xl

Performance Dynos - Px

https://blog.heroku.com/archives/2014/2/3/heroku-xl

Managing your apps on Heroku

Troubleshooting your appHeroku Logplex gives a unified log to find the real root cause of issues

heroku logs

Managing Heroku infrastructureDynos are automatically patched for security vulnerabilities

- a new dyno is established before the current one is decommissioned

- requests are automatically routed to the new dyno Unresponsive & run-away processes have their dyno “recycled”

New DynoCurrent Dyno

CurrentSlug

Production access without the riskConnect via secure shell to a copy of your Production app

Temporarydyno

Production dyno

heroku run bash

CurrentSlug

Production access without the risk

Heroku Production Health Check

Quickly review your app to ensure it is configured to be used in production

status.heroku.com

status.heroku.com

Fast RollbacksRoll-forward a previously working deployment - allowing time to fix the root cause of a deployment issue

Roll-forward dynoVersion 22

(cloned from v20)

Production DynoVersion 21

heroku releasesheroku releases:info 20Heroku releases:rollback 20

Fast RollbacksYou can see your release history via the command line or the Heroku dashboard

Boosting app development with Heroku add-ons

Largest Paas

Marketplace

Developer-focused add-ons allow you to provision datastores & services on demand

Heroku Postgres

Heroku Postgres Services

New Relic – end 2 end monitoring

Hirefire – auto-scaling

Building Scalable apps

12 Factor AppEven if your platform is scalable, it does not mean your app is - or it may not scale efficiently

12factor.net

Heroku engineers defined a set of principles to help you create and manage a highly scalable application.

Heroku1 Connect In action

Automated syncronisation between Heroku Postgress and your Salesforce Org

www.heroku.com/1

Heroku1 Connect

Heroku

Salesforce Org

Auto synchronization of data

Customer facingApp /

websiteCustomer data

captured

Understandingabout your customers

Turn customer interaction to valuable business insight

Add Heroku Postgres to your App

Adding the Heroku1 Connect addon to your App

Your app on the Heroku Dashboard

Choosing an Heroku Postgress Database

Authorising access to your Salesforce Org

Your Heroku1 Connect Dashboard

Choose a Salesforce Object for Syncronisation

Example: Selecting a Plant object

Choosing Fields to sync on the Salesforce Object

Example: Selecting Plant fields to synchronize

Summary of Object Fields to be synchronised

Your mapped objects

First Sync happens as soon as an object is mapped

Viewing your Database configuration

Pause & Resume Sync’ing

Developer tools can access your Heroku Postgress

Database

Heroku1 Connect SummaryGet a single view of all your customer data - from every single touch point you create - connecting only that data that will provide value

An easy service to configure & monitor - ensuring you maximize the resources of your Salesforce Org

Save time & costs by not building your own solution - no value in building & maintaining commodity services

Heroku SummaryDeveloper driven deployment - using tools developers are used to using

Easy scaling to support your growth - scale quickly and easily view your usage

Save time & costs by building on Heroku services - reduce the operations effort and build innovate apps quickly

Try Heroku for yourself

Learn more at: http://heroku.com/

Getting started with Heroku guides: http://developers.salesforce.com