health in bc citizens at the centre - arlene paton & regan hansen

HEALTH IN BCCitizens at the Centre

Presented by: Arlene Paton, ADM &Regan Hansen, DirectorPopulation and Public HealthMinistry of Health

Ministry of HealthMarch 1, 2013Quality Forum 2013

“Inspired in part by the rise of online communities and social media, citizens have an increasing expectation to interact with their government more directly in a dialogue about their communities and their future.”

BC Government 2.0

Engaging the Public

The Public Experience

Media Stories

“Boy's case should shock us into action”Vancouver Sun

“Norovirus warning issued for North Shore school community”Vancouver Sun Online

“Industry must take the reins on food safety”Globe and Mail

“Pressure applied to province to fix doctor shortage”Vernon Morning Star

The Innovation and Change Map

THBC: The Story of Health Care

Telling the Story - Starting with the Engagement Toolbox

Social Media

Harnessing the power of social media is to respect and embrace it and embrace the principles of engagement:

• Attention is limited

• Environment matters

• It’s rewards driven

• Timing matters

• Content is king

• It starts small

ThinkHealthBC.ca

ThinkHealth BC - Elements

HealthyFamiliesBC.caThe other side of our business...

HealthyFamilies BC - Elements

Keeping it Going - Collaboration

The Future

THANK YOU!