health in bc citizens at the centre - arlene paton & regan hansen

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HEALTH IN BC Citizens at the Centre Presented by: Arlene Paton, ADM & Regan Hansen, Director Population and Public Health Ministry of Health Ministry of Health March 1, 2013 Quality Forum 2013

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F7 session presented at Quality Forum 2013

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Page 1: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

HEALTH IN BCCitizens at the Centre

Presented by: Arlene Paton, ADM &Regan Hansen, DirectorPopulation and Public HealthMinistry of Health

Ministry of HealthMarch 1, 2013Quality Forum 2013

Page 2: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

“Inspired in part by the rise of online communities and social media, citizens have an increasing expectation to interact with their government more directly in a dialogue about their communities and their future.”

BC Government 2.0

Page 3: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

Engaging the Public

Page 4: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

The Public Experience

Page 5: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

Media Stories

“Boy's case should shock us into action”Vancouver Sun

“Norovirus warning issued for North Shore school community”Vancouver Sun Online

“Industry must take the reins on food safety”Globe and Mail

“Pressure applied to province to fix doctor shortage”Vernon Morning Star

Page 6: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

The Innovation and Change Map

Page 7: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

THBC: The Story of Health Care

Page 8: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

Telling the Story - Starting with the Engagement Toolbox

Page 9: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

Social Media

Harnessing the power of social media is to respect and embrace it and embrace the principles of engagement:

• Attention is limited

• Environment matters

• It’s rewards driven

• Timing matters

• Content is king

• It starts small

Page 10: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

ThinkHealthBC.ca

Page 11: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

ThinkHealth BC - Elements

Page 12: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

HealthyFamiliesBC.caThe other side of our business...

Page 13: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

HealthyFamilies BC - Elements

Page 14: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

Keeping it Going - Collaboration

Page 15: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

The Future

Page 16: Health in BC Citizens at the Centre - Arlene Paton & Regan Hansen

THANK YOU!