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HAITI

SECURITY

ORIENTATION

BRIEFING

Briefing Objectives

4. Know the emergency contacts.

1. Understand the existing local threats.

2. Know how to reduce risks.

3. Understand the security rules and procedures.

Briefing Outline

1. The UNDSS Welcome Package.

2. Your 10 security responsibilities.

3. Haiti: local security environment and cultural aspects

4. UN Security System.

5. Minimum Operating Security Standards (MOSS).

6. Minimum Operating Residential Security Standards

(MORSS).

7. Warden System & Evacuation plan.

8. The crucial issue of communications.

9. Movement procedures.

10. Threats affecting the UN.

11. Risk-reducing measures.

12. Your 10 security priorities.

1. The UNDSS Welcome Package

1. Detailed content for the 15 kg “Go-Bag”

2. Actions on being detained and the Hostage incident card

3. Emergency contact numbers template

4. Security in the Field Booklet

5. Out of Bounds Locations in Haiti

6. Format for reporting incidents

7. Accredited local security companies

8. Regional Security Officers (RSOs) contacts

9. Authorized Hotels in Haiti

10. Residence security self-evaluation format

11. Communication Centers (ComCens) Contact Information

12. Radio communication pocketbook

13. Aviation Safety

14. Fire Safety

15. Women security guidelines

16. PEP kits/HIV information

17. Fault lines in Port-au-Prince

18. Earthquake preparedness and survival

19. Safe and secure approaches in field environments (SSAFE) details

2. Your 10 security responsibilities

1. Know the local UN Security Management System;

2. Obtain security clearance prior to traveling;

3. Attend security briefings (SOB plus Regional D/S level);

4. Attend and complete relevant security training events (SSAFE);

5. Know your Warden, agency / unit Security, FSCO, and CSA;

6. Be appropriately equipped;

7. Comply with all existing security regulations and procedures;

8. Behave without endangering your safety and security or that of others;

9. Report all security incidents in a timely manner;

10. Complete both Basic and Advanced Security in the Field programmes.

Framework of Accountability for the United Nations Security

Management System, 2011

• Political challenges

• 5,800 Blue Helmets

• 800 UNPOLs / 1,500 FPUs

• 11,000 HNPs

• 21 UN Agencies: 1,900

• MINUSTAH civilians: 1,500

• 100 INGO

• Forced evictions

• Access to water

• Access to sanitation

• Food insecurity

• Rainy seasons

3. Haiti: local security environment

Total population:

10.5 mil.

Port-au-Prince

•2-3 mil.

•Business & Crime

Center

3.1. Local crime: hot areas

Carrefour

Martissant

Bel Air

Champ

de

Mars

Fort

National

Cite

Soleil

Fontamara

Bizoton

3.2. Homicide cases statistics

Majority reported in

PaP area.

Homicides 2012

January 67

February 56

March 54

April 89

May 105

June 112

July 136

August 96

September 82

October 72

November 84

December 81

Total 1034

Average per month

86

Homicides 2013

January 81

February 65

March 70

April 68

May 57

June 50

July 74

August 52

September 43

October 59

November 63

December 98

Total 780

Average per month

65

Homicides 2014

January 86

February 100

March 58

April 82

May

June

July

August

September

October

November

December

Total

Average per month

0

20

40

60

80

100

120

140

160

3.3. Kidnapping Statistics

Kidnappings 2012

January 7

February 17

March 15

April 9

May 8

June 7

July 9

August 13

September 17

October 25

November 20

December 10

Total 157

Average per month

13

Kidnappings 2013

January 9

February 14

March 8

April 8

May 15

June 4

July 6

August 0

September 1

October 3

November 3

December 2

Total 73

Average per month

6

Kidnappings 2014

January 2

February 1

March 2

April 1

May

June

July

August

September

October

November

December

Total

Average per month

KFR = kidnapping

for ransom

0

5

10

15

20

25

30

3.4. Cultural aspects

Voodoo, Catholics, Protestants, and other

Family, education, gender roles

Eating habits and foods

Language and dress code

Carnival, voodoo ceremonials, funerals,

lynching

Individualism, money, time, greetings, pride

Mèsi Anpil = Thank you very much

4. UN Security System: accountability and roles

Globally Country level Regional level Agency level

Secretary-General

Designated Official (DO)

Area Security Coordinator

(ASC) Representative

Security Council

Security Management Team

(SMT)

Area Security Management

Team (ASMT)

Country Office management team

USG DSS Chief Security

Adviser (CSA)

Regional Security Officer

(RSO)

Field Security Adviser

Local Security Assistant

Security Focal Point

Security Cell Inter-agency Security Management Network

UN Security System in Haiti

• Integration: MINUSTAH & UNCT

• SRSG/DO: Ms. Sandra Honoré

• Chief Security Adviser (CSA): Mr. Gabriel Faye

• Semimonthly SMT meetings

• Crisis Management Team

• Security Cell

• Security Levels: 2-3 (Low to Moderate)

• Non-Family Duty Station

1. Reception of security advisories and security related procedures

2. Knowledge of PEP custodians contacts and of medical arrangements in the country

3. Inclusion in Warden system

4. Inclusion in Agency / Section Staff Lists

5. Use of security clearances system for all travel

6. All security incidents are reported

7. Basic and Advanced Security in the Field

8. Security Orientation Briefing attended

9. Equipped with a radio and trained on usage

10. UN Security in the Field Booklet (hard or soft copy)

11. Drivers are properly licensed (UN or Haitian driver's license)

12. Vehicles are appropriately registered with host government and properly maintained

13. Official vehicles: UN logos, Fire Extinguisher, Spare Wheel, Jack, Appropriate Tools, Reflector

triangles, battery powered lantern, seat belts.

14. Inside field vehicles - as per above plus: Equipped with HF or Sat Phone in addition to UHF/VHF

radios, Spare fuel for the entire mission, 5m strong rope, Shovel, Fire Lighting Materials, Water, food

and necessities to support occupants for 24 hours

15. Efforts to ensure s/m are MOSS compliant while using rental/private vehicles

16. Knowledge of communications procedures and emergency contacts inside and outside PaP (call

signs, link to PSB, ComCenters)

17. Personnel working outside premises trained on Field Vehicle Telecommunications

18. Familiar with Individual Emergency Bags content (15 kgs)

5. Minimum Operating Security Standards (MOSS)

Security Measures Implementation Remarks

1 Location is to be approved by Security.

2 Solid fence or wall, with anti-climb protection. a) Total height = minimum 2.5 meters;

b) Financial cap = 2,500 USD.

3 Gates = solid and in good condition.

4 Sufficient security lighting.

5 Armed Security Guards. a) Financial cap for Security Guards services

= 1,500 USD / month

6 External doors = solid core, equipped with

locks.

7 Security bars. a) Financial cap for the installation of security

bars = 2,000 USD

8 A safe room/safe haven. a) Financial cap for the set up of a safe

room/safe haven = 500 USD.

9 Fire extinguishers. Staff member responsibility and expenses

10 Smoke detectors. Staff member responsibility and expenses

11 First Aid kits. Staff member responsibility and expenses

12 Functioning VHF/UHF radios and chargers. Head of Agency/Section responsibility

13 Five days supply of food and water. Staff member responsibility and expenses

14 An alternative source of power a) Financial cap for fuel = 390 USD / month.

15 Residential Structural Assessment Clearance

a) Using MINUSTAH Engineering, MTPTC,

or Miyamoto;

b) Financial cap = 1,100 USD.

6. Minimum Operating Residential Security

Standards (MORSS)

Endorsed private security companies

ASPRO Security

Ange Gardien

Agence de Sécurité Mifraso

Alternative

Covington Courier & Security Service

Condor Security & Services

Caribean Org Protect Services (COPS)

Duke’s Security Service

Essential Security Services

Gallium

Générale Sécurité

Global Security

Haiti Patrol Sécurité

JCV Sécurité

Quality Security

Quiskeya Agence de Sécurité

Labrador Sécurité

Lynx Sécurité

Magnum Security

Metro Security

National Security

Ouragan Sécurité

Professional Security Services

PAP Security

Puma Courier Sécurité

Protect Security

Pyramide

Page Risk Management

Référence Sécurité

Société National de Sécurité (SNS)

Security Force

Sacoma Groupe

Service de Protection Professionnelle

Sigma Consulting Services

Thomas Sécurité

Target Security Service

Total Security

Top Service Sécurité

Titan Sécurité

Universal Private Security Staff

Vertières Inc.

D E

B

I

G

F

H

J

K

L M

N

A

C

From AP to Delta Camp

through Route de Freres &

15 October or Vivy Mitchel

From AP to Log base

through Delmas 33

7. Warden System & Evacuation plan

2,000 international s/m

Zones

Assembly Points (AP)

Concentration Points (CP)

15 kilos Bag

A Delta Camp

B Petis Bois WFP Housing Compound C MAC 1

D Police Academy

E Residence Acajous

F Complex Margueritte

G Ibo Lele

H Haitel House,Laboule 10

I Bella Vista J Montana

K Canadian Embassy L Karibe Hotel

M PAHO / WHO Country Office

N Log Base

7.1. Assembly Points

7.2. CONCENTRATION POINT – LOG BASE

De

lmas

33

C

lerc

ine

18

Log Base

Entry gate coordinates:

18°34.605 N

72°16.666 W

SSAFE

7.3. CONCENTRATION POINT – DELTA CAMP

Gate coordinates:

18° 33.914 N

72° 15.051 W

Delta

Camp

US Embassy

SOC

8. THE CRUCIAL ISSUE OF COMMUNICATIONS

8.1. IMMEDIATE REPORTING OF INCIDENTS

1. Arrest or detention;

2. Violence directed against s/m or dep. and near misses;

3. Sexual assault;

4. Civil unrest;

5. Death or injury;

6. Other incidents with impact on security.

WHAT HAPPENED

WHEN

WHERE

PERPETRATOR/S

VICTIM/S

ACTION TAKEN

HOW DID IT HAPPEN

ADDITIONAL INFORMATION

SUGGESTED FORMAT FOR REPORTS:

Emergency Contact Card

Security Operations Center (SOC) (24/7 service)

PAPA SIERRA

BASE

VHF Radio, Channel 1, 3, 6 cells: 3719 5204 / 3435 0719 cells: 3702 6944 / 3702 6945

UHF Radio, Channel 3 , 1

Sec Civ (Trunking)

Agency Security Contacts

UNDSS Office / Delta Camp

Regional ComCens and RSOs

8.2. EMERGENCY CONTACT NUMBERS

PS Base 3702 6944, 3702 6945

PS Base 3719 5204, 3435 0719

Dr. Makhlaychuk: 37026471, UN

Clinic

Dr. Cabrera: 37026847, UN Clinic

Dr. Ingrid Schrils: 37026804 - PEP

Erick Valencia: 38109591 - PEP

Cholera Monitoring: 3106 6716

Fire Marshall: 37026660, Log Base

Dan Cucu, DSS: 37017772; PS61

Guyvanel, DSS 46129060; PS 69

George Brooks / Warden: 3716 0376

Franz 37027066 (Stress)

Jean Claude: 37026476 (Stress)

Regional Security Officers: Contact Information Map

Regional Security Coordinator Catalin Alexandru Pantaze Mobile: 3702-6698 ext: 2400

email: pantaze@un.org

“Sierra Romeo” on UHF Chan 2/3

RSO Cap Haitian Mohamed Dollo Mob: 3702 6732 ext: 5712

Email: dolom@un.org

“Charlie Kilo 54” on UHF Chan 21/22

RSO Fort Liberte

VACANT COVERED BY RSO Cap Haitian

RSO Port-de-Paix VACANT

RSO Gonaives & Saint Marc Edgardo Garcia Mobile: 3702-6719 ext: 5521 / 5537

Email:garcia-pereyra@un.org

Golf Kilo 54” on UHF Chan 44/52

RSO Jeremie Souleymane Mounkaila Mob:3702 6678 ext: 5224

Email :mounkailas@un.org

“Romeo Kilo 54” on UHF Chan 66/63

RSO Hinche John Claude MBUNA Mobile: 3702-6716 ext: 5906

email: mbunaj@un.org

“Echo Kilo 54” on UHF Chan 8/70/71

RSO Jacmel

Hamadi Ouedrago

Mobile: 3702-6728

Email: ouedraogoh@un.org

RSO Miragoane Dmitry Snarsky Mob:3702 6716 ext 5906

Email:snarsky@un.org

Echo Kilo 54 on UHFChan 8/70/71

RSO Les Cayes VACANT To be covered by RSO MIRAGOANE or JEREMIE

8.3. THE EMERGENCY CALL

PS Base,

This is PM 39

My location:…

The problem:…

My reaction:…

I request support for:…

OVER

Emergency!

Emergency!

Emergency!

PS Base, PS Base

This is

Papa Mike 39

OVER

SITREP

(Situation report)

9.1. Procedures for Regional Travel (extract from Daily Security Advisory)

1. Security Clearance to be submitted 48 hours before travel;

2. Travel in MOSS compliant field vehicle with HF radio or satellite phone;

3. Minimum two UN personnel per travelling party;

4. Report departures and arrivals to the nearest ComCen (or SOC in PaP);

5. UN personnel are to report location & status hourly;

6. Travelers must plan to arrive at their destination at least 30 minutes before

sunset.

9. MOVEMENT PROCEDURES

Restrictions of Movement message (example)

LB

Where do you need a security clearance?

https://dss.un.org

TRAVEL REQUEST INFORMATION PROCESSING SYSTEM

https://fss.dfs.un.org/Login/Login.aspx

eMOP

Legend: ComCen x 10

RSO/RSC x 7

9.2. VEHICULAR MOVEMENT

TRACKING PROCEDURE

1. Clearance by radio from SOC 2. Escort for humanitarian convoys 3. Escort for night movements 4. Report all movements by radio 5. Only in marked UN vehicles 6. Be out before sunset

1. Traveling at night, on foot or alone is not recommended 2. Private vehicles are allowed, but not recommended

No Tap-taps !!! No motorcycles !!!

9.3. Procedures for Yellow Zone (extract from Daily Security Advisory)

Daily Security Advisory (DSA) (example)

9.4. OUT OF BOUNDS LOCATIONS (PaP)*

* See Welcome Package for OOB locations outside PaP

9.5. RESTRICTION OF MOVEMENT TIMES

FOR ALL INTERNATIONAL STAFF

MEMBERS

(EVERYWHERE IN HAITI)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

1:00 to

5:00 AM

1:00 to

5:00 AM

1:00 to

5:00 AM

1:00 to

5:00 AM

1:00 to

5:00 AM

2:00 to 5:00

AM

2:00 to

5:00 AM

Malicious Acts = hostilities, revolution, rebellion, insurrection, riots

or civil commotion, sabotage, explosion of war weapons, terrorism,

murder or assault by foreign enemies.

Malicious Acts Insurance Policy (MAIP)

MAIP covers death or permanent disability (total or partial) caused

directly or indirectly by War or a Malicious Act.

Coverage Voided if:

•Deliberate exposure to exceptional danger

or willful or reckless misconduct.

•Negligent or blatant disregard or breach of UN security

guidelines or procedures.

Misconduct = any act or omission that is a violation of UN

standards of conduct, mission/organization-specific rules

and regulations or the obligations towards national and

local laws and regulations.

(…) officials of the UN shall enjoy such

privileges and immunities as are necessary

for the independent exercise of their

functions in connexion with the

Organization. (Art. 105, UN Charter)

“These privileges and immunities furnish no excuse to

the staff members who are

covered by them to fail to observe laws and police

regulations of the State in which they are located (…)”

Art. 1, Reg.1.1./ para. f / UN Staff Regulations, 2012.

ZERO TOLERANCE POLICY

Examples of misconduct: sexual exploitation and abuse, harassment (incl. sexual harassment), abuse of

authority; abuse of UN privileges and immunities; driving while intoxicated or other grossly negligent driving;

use, possession or distribution of illegal narcotics.

10. Threats affecting the UN

Crime: robbery, burglary (vehicle or residence),

kidnapping, rape, theft (from person, office,

or vehicle), shooting, assault, arson, looting,

harassment, intimidation.

Civil unrest: large crowd, anti-UN demonstrations,

road blocks, mob violence.

Hazards: vehicular accidents and incidents;

tropical cyclones; flood; landslides;

diseases (Cholera, Malaria, Dengue,

Ciguatera, HIV); fire accidents (at

residence or workplace); occupational

safety accidents; earthquakes/tremors.

Reported Incidents / Accidents affecting the UN: Jan 2011 – Dec 2013

Incidents every day!

Category of incident / accident affecting the UN

Reports

Relative trend 2011 2012 2013

Homicide 3 3 1

Kidnapping / near miss 4 2 1

Arrest / Detention 8 18 9

Burglary of dwelling 14 37 17

Harassment / Intimidation 15 22 24

Medical emergencies 17 50 19

Robbery 19 27 35

Larceny 20 28 20

Burglary of vehicle 36 48 22

Attacks on premises 39 18 15

Attacks on vehicles 46 33 24

Civil unrest 54 59 36

Other incidents / accidents 56 80 41

Assault (with / without Injuries) 65 46 23

Road traffic accidents 394 395 321

Total 790 866 608 Average per week 16 18 13

RISK

RISK (THREAT) = IMPACT x LIKELIHOOD x VULNERABILITY

Example no. 1: Earthquake

Example no. 2: Road Traffic Accident (RTA)

11. Preventive measures and adapted

behavior

The problem: robbery, burglary (vehicle or residence),

kidnapping, rape, theft (from person, office, or

vehicle), shooting, assault, arson, looting,

harassment, intimidation; relatively weak HNP.

11.1. Reducing the risk of crime

Solutions: stay informed, cautious, and alert (24/7);

carpooling and working schedule;

comply with movement restrictions;

minimize movement, and go in groups;

discretion (money, jewelry, electronics);

MOSS & MORSS;

use secured ATM machines;

report incidents to SOC;

lock valuables (office and residence).

Number of cases: 28 (17 dependents + 11 personnel)

Modus operandi:

working days, in the car, on the street,

in the house, short barrel firearms

Number of days in captivity: 1 to 8 days

Outcomes: no deaths, sexual assaults

are common

= abduction

LEGEND: KIDNAPPING AFFECTING

THE UN

Females 43%

Males 28%

Children 29%

Kidnapping: resist abduction attempt or

surrender?

Try to escape or not?

or

or

S

U

R

V

I

V

E

!

11.2. Reducing the risk of Civil Unrest

The problem: large crowd, anti-UN demonstrations,

road blocks, mob violence (stone throwing,

burning tires); multiple grievances; limited

crowd control assets.

stay informed (radios on);

comply with movement restrictions;

minimize movement;

if surprised, leave the area and report to SOC;

calm & friendly;

MOSS compliant vehicle;

have your stocks ready (MORSS).

Solutions:

32% reported in PaP

(mostly inside the Yellow

Zone)

11.3. Reducing the risk of Road Traffic Accident (RTAs)

The problem: poor infrastructure and driving standards;

unpredictable pedestrians, tap-tap, motorbikes,

or big trucks; lack of adequate HNP support.

Solutions: decide to have a safe driving attitude;

never over-estimate your defensive driving skills;

expect surprises (spatial awareness);

minimize road movement (stay informed);

individual emergency bag (your Plan B);

well serviced and MOSS compliant vehicle;

plan your road movement (know the territory);

avoid distractions (cell, eating, conversations);

Better be late than sorry;

immediately report to SOC even minor RTAs.

Actions on Road Traffic Accidents

Report to the SOC.

Ask for support (Argentinean Hospital).

If threaten, leave and report.

Think safety.

Deliver First Aid.

Avoid tunnel vision.

Haitian National Police (HNP)

Special Investigation Unit (SIU)

OAVCT Insurance

11.4. Reducing the risk posed by tropical

cyclones

Peak season

The problem: tropical depression, storm, hurricane, major

hurricane; high winds (up to 250 kms/h);

tornadoes (up to 400 kms/h); heavy rainfalls;

lightning flooding / flash flooding; landslides /

mudslides; limited capacity to respond from

GoH.

Haiti weather calendar:

Tropical Cyclones in Haiti - consequences

• Deaths, injured, missing

• IDP camps flooded – evacuations / relocations

• Houses & shelters collapse, flying missiles

• Roads & bridges destroyed – paralyzed land movement

• Cholera outbreaks, water contamination

• Crops destroyed, cattle lost

• Uprooted trees, power outages

• Vehicles lost in potholes, manholes, & hidden ditches

Chaos & isolation !

http://www.ready.gov/america/beinformed/hurricanes.html

Solutions: be prepared;

stay informed;

follow the security advisories;

MOSS (vehicle & office);

individual emergency bag (your Plan B);

have your stocks ready (MORSS).

11.5. Reducing the risk posed by diseases

The problem: cholera, malaria, dengue; food borne illnesses

(Ciguatera); HIV/AIDS; tuberculosis; anthrax;

leptospirosis; marine animal stings or bites;

heat-related illness; psychological / emotional

difficulties; limited number of hospitals.

Solutions: be aware;

stay informed;

prevent and protect yourself;

access to PEP kits;

access to Stress Counsellors;

access to UN Clinic and Argentinean Hospital;

medical evacuation to Level III Hospital / DR. http://www.who.int/countries/hti/en/index.html

http://wwwnc.cdc.gov/travel/destinations/haiti.aspx

Cholera (http://www.cdc.gov/cholera/index.html)

Basic Cholera Prevention Measures: 1) Use safe water.

2) Wash your hands.

3) Use latrines or bury your feces.

4) Cook food well, covered, eat it hot.

5) Peel fruits and vegetables.

6) Clean up safely.

Treatment 1.Antibiotic for diarrhea

2.Water

3.Oral rehydration salts / salt and sugar

Hai.cholera@gmail.com

Hai.alerts@yahoo.com

Cell: 3106 6716

Report!

11.6. Reducing the risk of fire

The problem: voluntary or accidental fire affecting vehicles,

offices or residences; limited fire-fighting

assets at local and UN level.

Solutions: prevent (electrical appliances, cords, outlets,

cigarettes, kitchen;

specific measures as per MOSS & MORSS;

report to SOC and protect yourself;

inform others;

learn the basics of using fire extinguishers.

11.7. Reducing the risk posed by earthquakes,

aftershocks, tremors

The problem: multiple smaller or larger fault lines present

North and South of Haiti; poor building /

houses construction standards; large

vulnerable population; limited reaction

capacity from GoH and UN.

.

Earthquake in Haiti - consequences

• Massive number of deaths, injured, missing

• Large-scale displacement of populations

• Massive destruction of houses / shelters

• Constant danger of falling masonry

• Paralyzed land movement (vehicles lost)

• Fires and power outages

Chaos & isolation !

Solutions:

Planning and preparation (home, vehicle, office).

At home / office: exit grabbing the emergency bag.

Outside: shelter away from walls, trees, or electric cables.

On the road: slow down, move to a safe area, stop, move off

only after movements cease.

After: limit calls on cell phones & radios to urgent assistance.

Check-in when convenient.

Monitor radios and follow security advisories.

11.8. Reducing the risk of safety accidents

1. Arrange the Work Area

2. Choose the Appropriate Tools

3. Correct the Environment

4. Improve Work Techniques and Habits

12. SECURITY PRIORITIES / KEY TAKE-AWAYS

1. Your agency / section Security personnel

2. Personnel List (Blood type and GPS coordinates for

your residence) 3. Emergency Contact Card. Remain joinable at all times.

4. Get a radio, monitor it, and start your radio checks.

5. TRIP / FSS for security clearances

6. Security Advisories sent by the SOC

7. Meet your warden and identify all the Assembly Points.

8. Prepare your 15 kgs GO bag, and carry an emergency

bag. 9. Invest in your security: 2 min/day; preparation; training;

Plan B; SSAFE.

10. Request security briefings and advice at regional level.

QUESTIONS?

Mèsi Anpil !

Reusi misyon nou en sekirite !

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