gtc west: civic engagement

CITIZEN ENGAGEMENT

@DustinHaisler DustinHaisler.com

James Cridland

Source: Intel

CROWDSOURCING

CROWDSOURCINGGroup of People

CROWDSOURCINGGroup of People

Distributing Work

I give up

WHAT ELSE CAN WE CROWDSOURCE?

Identification

App Store: Waze

SeeClickFix.com

Text

StreetBump.org

Ideation

MyStarbucksIdea.com

EnvisionSacramento.com

Challenge.gov

Microtasks

www.Fold.it

Crowdmap.com

SkillsForChange.org

Funding

Kickstarter.com

Citizinvestor.com

Spacehive.com

Implementation

Zirtual.com

MobileWorks.com

Developed In Collaboration With Daniel Charboneau

TaskRabbit.com

Validation

Amazon.com

Amazon.com

PopVox.com

Commons.CodeForAmerica.org

WHAT’S THE FUTURE?

IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION

Developed In Collaboration With Daniel Charboneau

IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION

Developed In Collaboration With Daniel Charboneau

IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION

Business Process

Developed In Collaboration With Daniel Charboneau

IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION

Business Process

IDENTIFY PROBLEM

PROPOSESOLUTIONS

DISTRIBUTETASKS

FIND FUNDING

IMPLEMENTSOLUTION

VALIDATE IFIT WORKED

Developed In Collaboration With Daniel Charboneau

VALIDATE IFIT WORKED

IMPLEMENTSOLUTION

FIND FUNDING

DISTRIBUTETASKS

IDENTIFY PROBLEM

PROPOSESOLUTIONS

Developed In Collaboration With Daniel Charboneau

VALIDATE IFIT WORKED

IMPLEMENTSOLUTION

FIND FUNDING

DISTRIBUTETASKS

IDENTIFY PROBLEM

PROPOSESOLUTIONS

1

2 3

4

56

Open & Crowdsourced

Business Process

Developed In Collaboration With Daniel Charboneau

VALIDATE IFIT WORKED

IMPLEMENTSOLUTION

FIND FUNDING

DISTRIBUTETASKS

IDENTIFY PROBLEM

PROPOSESOLUTIONS

VALIDATE IFIT WORKED

IMPLEMENTSOLUTION

FIND FUNDING

DISTRIBUTETASKS

IDENTIFY PROBLEM

PROPOSESOLUTIONS

VALIDATE IFIT WORKED

IMPLEMENTSOLUTION

FIND FUNDING

DISTRIBUTETASKS

IDENTIFY PROBLEM

PROPOSESOLUTIONS

Project A

Project B

Project C

City A

Closed Knowledge BaseDeveloped In Collaboration With Daniel Charboneau

Project AProject B

Project C

City AProject A

Project B

Project C

State Agency

Project AProject B

Project C

City B

Open Knowledge BaseDeveloped In Collaboration With Daniel Charboneau

Project AProject B

Project C

City AProject A

Project B

Project C

State Agency

Project AProject B

Project C

City B

Open Knowledge BaseDeveloped In Collaboration With Daniel Charboneau

WHAT CAN YOU CROWDSOURCE?

Infrastructure Grants

Public Work Orders

Community Challenges

Economic Development Initiatives

Software Project Reviews

Legislative Processes

Citizen Sentiment Analysis

Capital Improvement Projects

Website Improvements

State Strategic PlansComprehensive Roadmaps

Software Development

WHERE DO YOU START?

Where Should You Start?

1. IDENTIFY A STARTING POINT

Where Should You Start?

IDENTIFY PROBLEM

PROPOSESOLUTIONS

DISTRIBUTETASKS

FIND FUNDING

IMPLEMENTSOLUTION

VALIDATE IFIT WORKED

1. IDENTIFY A STARTING POINT

Where Should You Start?

2. START ‘INSIDE’ YOUR AGENCY

IDENTIFY PROBLEM

PROPOSESOLUTIONS

DISTRIBUTETASKS

FIND FUNDING

IMPLEMENTSOLUTION

VALIDATE IFIT WORKED

1. IDENTIFY A STARTING POINT

Where Should You Start?

2. START ‘INSIDE’ YOUR AGENCY

3. GRADUALLY EXPAND YOUR CROWD

IDENTIFY PROBLEM

PROPOSESOLUTIONS

DISTRIBUTETASKS

FIND FUNDING

IMPLEMENTSOLUTION

VALIDATE IFIT WORKED

1. IDENTIFY A STARTING POINT

Where Should You Start?

2. START ‘INSIDE’ YOUR AGENCY

3. GRADUALLY EXPAND YOUR CROWD4. MEASURE, ADAPT & SHARE

IDENTIFY PROBLEM

PROPOSESOLUTIONS

DISTRIBUTETASKS

FIND FUNDING

IMPLEMENTSOLUTION

VALIDATE IFIT WORKED

ALONE WE ARE WEAK.COLLECTIVELY WE ARE STRONG.WHAT CAN YOUR CROWD DO?

James Cridland

Stay In Touch!Dustin Haisler

dustin@klablab.comdustinhaisler.com