global workplace learning trends in 2016

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Global Workplace Learning Trends in 2016

What lies ahead for Australian L&D

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Donald H Taylor

Speakers today:

Stephen De KalbHead of Marketing

TP3 AustraliaChairman

Learning and Performance Institute

@DonaldHTaylor@sdekalb_at_work

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Global workplacelearning trends in 2016Donald H Taylor, ChairmanLearning and Performance Institute

DonaldHTaylor

#TP3chat

Today

1.Results for 2016

2.Time, hype, winners and losers

3.Geographical differences

4.What else?

5.What to expect in 2016

6.Three case studies

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1. Results for 2016

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“What will be hot in L&D in 2016?”

• Third year• Choose 1-3 options from 15• 728 voters, 1,922 votes• 52 countries

– UK 29%

– US & Canada 19%

– Australia & NZ 7.5%

– India 7%

– Netherlands 6.8%

– Germany 6%

L&D Global Sentiment Survey 2016

UK29%

NA19%

Anzac7.5%

Ind.7%NL

6.8%

DE29%

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The Survey: uses and caveatsCaveats• Self-selecting • Tech- and social-media-savvy• Not pre-qualified (is it L&D?)

Uses• Not a crystal ball• Consistent results• Significant variations• History of accurate prediction

L&D Global Sentiment Survey 2016

What do you think will be hot in workplace L&D in 2016?

Question

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What will be hot in workplace L&D in 2016?• Collaborative/social learning• Consulting more deeply with the business• Curation• Developing the L&D function• Games/gamification• Knowledge management• Micro learning• Mobile delivery

• MOOCs• Neuroscience/cognitive science• Personalisation/adaptive delivery• Showing value• Synchronous delivery (webinars/hangouts)• Video• Wearable tech• Other

Items in italics: new in 2016

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Results 2016Rank 2016

1 Collaborative/social learning2 Personalisation/adaptive delivery3 Consulting more deeply with the business4 Mobile delivery5 Micro learning6 Games/gamification7 Neuroscience/cognitive science8 Showing value9 Curation

10 Developing the L&D function11 Synchronous online delivery12 Video13 Knowledge management14 MOOCs15 Wearable tech16 Other:

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Results 2016Rank 2016

1 Collaborative/social learning2 Personalisation/adaptive delivery3 Consulting more deeply with the business4 Mobile delivery5 Micro learning6 Games/gamification7 Neuroscience/cognitive science8 Showing value9 Curation

10 Developing the L&D function11 Synchronous online delivery12 Video13 Knowledge management14 MOOCs15 Wearable tech16 Other:

The top 3:1. Collaborative learning2. Personalisation/adaptive delivery3. Consulting more deeply with the business

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Results 2016Rank 2016

1 Collaborative/social learning2 Personalisation/adaptive delivery3 Consulting more deeply with the business4 Mobile delivery5 Micro learning6 Games/gamification7 Neuroscience/cognitive science8 Showing value9 Curation

10 Developing the L&D function11 Synchronous online delivery12 Video13 Knowledge management14 MOOCs15 Wearable tech16 Other:

The top 3:1. Collaborative learning2. Personalisation/adaptive delivery3. Consulting more deeply with the business

Key take aways:1. The 2016 top 3 are all conceptual not tech2. The top 2 are clear favourites …

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Results 2016 Rank 2016 Votes

1 Collaborative/social learning 2502 Personalisation/adaptive delivery 2183 Consulting more deeply with the business 1674 Mobile delivery 1595 Micro learning 1516 Games/gamification 1327 Neuroscience/cognitive science 1328 Showing value 1159 Curation 108

10 Developing the L&D function 9211 Synchronous online delivery 8512 Video 6813 Knowledge management 6714 MOOCs 6315 Wearable tech 5816 Other: 57

c. 25% of votes for top 2 choices

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Results 2014-16Rank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online deliver The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

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Results 2014-16Rank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online deliver The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

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2. Time, hype, winners and losers

Gartner hype curve

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Results 2014-16Rank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online deliver The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

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Results 2014-16Rank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online deliver The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

What do you think the declinesin mobile and videos’ rankings

demonstrate?

Question

Hype

• Video

• Mobile

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2016 winners and losers: new entriesRank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online deliver The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

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Micro learning.• What is Micro learning?

– Beyond bite-sized and Learning objects– Video – Continuity / spaced learning– Emerging strategy

• Why the sudden surge?– More targeted – Faster time to competency– Deal with knowledge decay– Overlap with Personalisation

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Micro learning.• What is Micro learning?

– Beyond bite-sized and Learning objects– Video – Continuity / spaced learning– Emerging strategy

• Why the sudden surge?– More targeted – Faster time to competency– Deal with knowledge decay– Overlap with Personalisation

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Where did people vote for Micro learning?

ANZAC#1Collaborative/social learning

#2Consulting more deeply with the business

#3Mobile delivery

EU Personalisation/adaptive delivery Collaborative/social learning Games/gamificationIND Collaborative/social learning Consulting more deeply with the business Mobile deliveryNA Micro learning Collaborative/social learning Personalisation/adaptive deliveryUK Collaborative/social learning Personalisation/adaptive delivery Consulting more deeply with the business

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Who voted for “Micro learning”?

Area ShareNorth America 32%Continental Europe 24%UK 22%Australia / NZ 9%India 7%

Share of votes for ‘Micro learning’

UK22%

NA32%

Anzac9%

Ind.7%

EU24%

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2016 winners and losers: rising starsRank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online delivery The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

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Hermann Ebbinghaus1850 - 1909

One driver for neuroscience

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2016 winners and losers: falling from favour?Rank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online delivery The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

Practical choices

Conceptual choices

Games/Gamification – buzzword gone badSynchronous delivery – business as usual

Showing value – a bit too difficult Developing the L&D function – nice-to-have

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2016 winners and losers: MOOCs.Rank 2016 2015 2014

1 Collaborative/social learning Collaborative learning Mobile delivery2 Personalisation/adaptive delivery Personalisation Personalisation3 Consulting more deeply with the business Mobile delivery Collaborative learning4 Mobile delivery Curation Open everything (badges, MOOCs ...)5 Micro learning Games/gamification Video6 Games/gamification Showing value Curation7 Neuroscience/cognitive science Developing the L&D function Talent management8 Showing value Video Other:9 Curation Open everything (badges, MOOCs ...) Knowledge management

10 Developing the L&D function Synchronous online delivery The cloud11 Synchronous online delivery Other: The new classroom12 Video Neuroscience/cognitive science Increased demands for regulatory training13 Knowledge management Knowledge management14 MOOCs The cloud15 Wearable tech Talent management16 Other:

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Massive Open Online Courses (MOOCs)

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Winners and losers: Going, going, gone!• Going large

– Micro learning– Consulting with the business– Neuroscience

• Going mainstream– Mobile– Video

• Gone missing

– Concepts and practical choices that people can’t use.

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3. Geographical differences

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“What will be hot in L&D in 2016?”

• 728 voters• 1,922 votes• 1,865 country-specific votes

L&D Global Sentiment Survey 2016

UK29%

NA19%

Anzac9%

Ind.7%

EU29%

Afr1%

Asia1%

M.E.3%

SA1%

What geographical differences might you expect?

Question

Top 5 choices

Rank ANZAC EU NA UK IND Spread

1. Collaborative/social learning 1 15% 12% 11% 14% 15% 4%

2. Personalisation/adaptive delivery 2 5% 14% 11% 13% 4% 9%

3. Consulting more deeply with the business 3 11% 7% 8% 10% 12% 5%

4. Mobile delivery 4 11% 7% 7% 8% 10% 4%

5. Micro learning 5 8% 6% 13% 6% 7% 6%

What percentage of each area’s vote went to this choice?

Top 5 choices

Rank ANZAC EU NA UK IND Spread

1. Collaborative/social learning 1 15% 12% 11% 14% 15% 4%

2. Personalisation/adaptive delivery 2 5% 14% 11% 13% 4% 9%

3. Consulting more deeply with the business 3 11% 7% 8% 10% 12% 5%

4. Mobile delivery 4 11% 7% 7% 8% 10% 4%

5. Micro learning 5 8% 6% 13% 6% 7% 6%

What percentage of each area’s vote went to this choice?

Personalisation/adaptive delivery

EU voters were three times as likely to vote for this as

those in India and Australia.

Micro learningThe USA dominated voting for this – over twice as likely at EU and UK participants.

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Geographical spread of ideas.

How many countries voted each choice first or second?

#1 #2 TotalCollaborative/social learning 10 8 18Personalisation/adaptive delivery 15 1 16Consulting more deeply with the business 1 4 5Mobile delivery 6 6 12Micro learning 3 8 11Games/gamification 4 1 5Neuroscience/cognitive science 1 5 6Showing value 1 1 2Curation 0 0 0Developing the L&D function 1 5 6Synchronous online delivery 0 0 0Video 1 2 3Knowledge management 1 4 5MOOCs 2 2 4Wearable tech 5 3 8

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Geographical spread of ideas.

How many countries voted each choice first or second?

#1 #2 TotalCollaborative/social learning 10 8 18Personalisation/adaptive delivery 15 1 16Consulting more deeply with the business 1 4 5Mobile delivery 6 6 12Micro learning 3 8 11Games/gamification 4 1 5Neuroscience/cognitive science 1 5 6Showing value 1 1 2Curation 0 0 0Developing the L&D function 1 5 6Synchronous online delivery 0 0 0Video 1 2 3Knowledge management 1 4 5MOOCs 2 2 4Wearable tech 5 3 8

Consulting more widely with the business

Only Mexico put this choice first. But 2nd choices from Netherlands, Australia and India assured it 3rd place.

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4. What else?

What trends would you add to this list?

Question

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“Other” word cloud

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5. What to expect in 2016

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Three trends for 2016.1) Emphasis shifts from technology to

concepts/models– Consulting with the business*– Personalisation / adaptive delivery– Neuroscience

2) Technology rising stars– Micro learning

3) Technology bedding in– Mobile– Video– Synchronous online delivery

#TP3chat

Three trends for 2016.1) Emphasis shifts from technology to

concepts/models– Consulting with the business*– Personalisation / adaptive delivery– Neuroscience

2) Technology rising stars– Micro learning

3) Technology bedding in– Mobile– Video– Synchronous online delivery

BUT, less interest in– Developing the L&D function– Showing value– Curation

#TP3chat

Three trends for 2016.1) Emphasis shifts from technology to

concepts/models– Consulting with the business*– Personalisation / adaptive delivery– Neuroscience

2) Technology rising stars– Micro learning

3) Technology bedding in– Mobile– Video– Synchronous online delivery

BUT, less interest in– Developing the L&D function– Showing value– Curation

Jury’s out on:– Wearable technology– Virtual reality– MOOCs

“Buzz word gone bad”– Gamification

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Global workplacelearning trends in 2016Donald H Taylor, ChairmanLearning and Performance Institute

DonaldHTaylor

#TP3chat

Thank you

www.TP3.com.au | 1300 658 388 | events@TP3.com.au

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For joining us this morning and a special thank you to Don for joining us live from New York.