getting started guide - bluejeans.com · getting started guide version 1.50.5 . 1. scheduling...

Getting Started Guide

Version 1.50.5

1. Scheduling Meetings

• Configuring Meeting Details

• Advanced Options

• Invitation Email, received by the Participants

2. Entering the Scheduled Meeting Room

• Two ways Moderator enters

• Two ways Participants enter

3. Joining the Meeting

• Using Skype

• Using an H.323 Room System

• For instructions on using Google Video Chat, click here

• For instructions on using an iPhone (or iPad), click here

• For instructions on dialing in from a Telephone, click here

• Need Microsoft Lync beta service? Contact support@bluejeans.com

4. Personal Meetings

• Starting a Personal Meeting

• Personal vs. Scheduled Meetings

5. Managing the Meeting

• Control Panel in Participants tab in Meeting Room

• Meeting Control Panel – Full access for Moderator

• Quality Alarms

• Meeting Layouts

• Sharing Content and Presentations

Chapters

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1. Scheduling Meetings

1. First, log into your account, at bluejeans.com/login.

2. Landing in your Meetings Room, click Schedule Meeting button.

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Scheduling Meetings – three easy steps

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3. Enter meeting details and click

to save.

A. Meeting Title (displayed in the

waiting-for-meeting-to-begin

welcome screen)

B. Date/Time

C. Repeat Meeting? *

(daily, weekly or monthly)

D. Participant passcode *

E. Email invitations *

F. Message included with the email *

G. Advanced Meeting Options *

(see next page)

*optional

Scheduling Meetings – Enter Details

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Encrypt Meeting – secures connection, but,

all participants must have secure endpoints.

Moderator-less Meeting – enable if you want

participants to meet without the moderator

having to start the meeting:

• Meeting begins after the first two

participants arrive.

• The person scheduling the meeting has

the moderator controls (mute all, drop,

etc.) available for use, should they

decide to join.

Scheduling Meetings – Advanced Options

Click View Configuration to jump to

two other options, located in

Account / Room Settings:

Disable Audible Alerts – turns

off the alert tone when

participants arrive or leave the

meeting.

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That’s it! Your

scheduled meeting

is now ready to use,

at the scheduled

time or anytime

earlier.

Click the Meeting

Bar to expand and

show meeting details

and edit/cancel

options.

Scheduling Meetings – Ready to Use!

Participants receive an invitation to

your meeting, with quick-links and

instructions:

Link to enter the Meeting Room,

where you can then choose to

join via Room System, Skype or

Google Video Chat

Skype participants

Room System participants

Phone (audio only) participants

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Note: Email sent to Moderator

contains their “secret” meeting

passcode, needed to start meeting

Scheduling Meetings – Invitation Email

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2. Entering the Scheduled

Meeting Room

1. Clicks on the link in the email invitation

that was sent to the Moderator

(contains Moderator’s unique passcode):

2. Or, logs into their account and

clicks the scheduled meeting bar:

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Moderator enters the Meeting Room two ways

1. Clicks on the link in the email invitation

that was sent to the Participant:

2. Or, logs into the meeting from the

Blue Jeans web site:

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Participants (invited guests) also can enter two ways

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3. Joining the Meeting…

... Using Skype

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1. With your Skype client installed and

connected, click the Skype bar in the

Meeting Connect Panel to expand, then

click the Call button.

2. Click “Allow” to confirm you want the

Skype opened:

Joining a Meeting using Skype

You are now in the audio portion of the meeting,

via Skype! The BJN Active Meeting View

Welcome page is displayed.

Un-mute the Skype camera icon to add

your video.

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3. Skype may ask to confirm you want to

call Blue Jeans. Click OK. Click the

green Accept button in the Skype panel

to show your video.

Joining a Meeting using Skype

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3. Joining the Meeting…

... Using H.323 Room System

1. Click the Room System bar in the

Meeting Connect Panel to expand

the dialing instructions.

2. Per the first instruction, from your

Room System monitor dial the listed

IP address, or bjn.vc

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Joining a Meeting using an H.323 Room System

2. Enter the displayed

“Pairing Code” in the

Meeting Room Web field:

3. Blue Jeans delivers an input field

for Meeting ID and Passcode, and

also displays a “pairing” code:

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4. In the final step, you can connect into

the meeting one of two different ways:

1. Enter Meeting ID and

Passcode (if required).

Press # to submit:

- OR -

Joining a Meeting using an H.323 Room System

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4. Personal Meetings

Use a Personal Meeting for quick,

one-time, on-the-fly video conferences.

1. Click the Personal Meeting

bar to view ID, passcode

and joining instructions.

2. Then, click the Start

Meeting button.

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Starting a Personal Meeting

Tip: Click to copy meeting

instructions to clipboard,

then send onto participants

via IM or email.

Starting a Personal Meeting

3. John starts the meeting

by clicking one of the

Connect options (the

device he’ll use to

enter the meeting).

He’ll deliver Meeting

login instructions to the

participants via email,

IM or phone.

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Starting a Personal Meeting

Differences between Personal and Scheduled meetings outlined below.

For recurring meetings, Blue Jeans recommends using a Scheduled meeting:

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Personal vs. Scheduled Meeting

Personal vs. Scheduled Meeting

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5. Managing the Meeting

Participants meet in the Blue Jeans “Active

Meeting View” window:

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John Smith’s view, from his PC (he will not

see his own video in the BJN window).

Polycom Conference Room Ralph Lee

Betty Brown John Smith

Participants tab (in online Meeting Room)

can be seen by everyone:

As the Moderator ( ), John Smith can click

any participant icon to control the meeting

(mute their audio or video, drop them, etc.).

Participants, however (Bob Singh, for example),

only have access to their own icons.

Participants tab in the Meeting Room

Endpoint Quality

Camera: On/Video Muted/Disabled

Microphone: On/Mute/Disabled

Drop participant from meeting

Click to lock the meeting to new participants

Click to end the meeting, and choose to:

• Leave, but allow participants to finish, or

• Leave, and end the meeting in X minutes, or

• Leave, and end the meeting immediately

Mute all participants

Indicates participant sharing screen

Click to send meeting invitation email

strong critical

Source:

Room system Skype Google Phone

Star indicates meeting moderator

Meeting Control panel – full access for Moderator

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When Blue Jeans sees very poor network quality , we post a quality alarm indicator,

along with problem description, into the Active Meeting View and Meeting Room.

Please note: If you connection/bandwidth is too low, Blue Jeans will only keep your

audio path open into the conference.

Your video is not being sent

due to low quality

Your video resolution is too low

to receive screen sharing

John Smith is experiencing

network congestion

[Name]’s/Your video is not being sent due to low quality

Cannot receive screen sharing due to low video resolution, or

Skype for iPhone/iPad resolution too low to receive screen sharing,

or

Google Video needs to be configured to support higher resolution

to be able to receive screen sharing

[Name]/John Smith is experiencing network congestion

Quality alarms

Click the layout tab to choose three options:

• Active Speaker only is displayed,

• Active Presence displays all participants,

with the active speaker enlarged at the top

(with up to 5 thumbnails on bottom), or

• Constant Presence Up to 9 participants

(most recent talkers) are displayed equally.

Active speaker is outlined in yellow.

Tip for Moderator: Click the “Push ”

button and all participants will have the

same layout you’ve chosen displayed

in their Active Meeting View.

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Click the “Pinning” pin to force a

participant to constantly be seen as

the main speaker (or main image),

regardless who’s talking.

Click here for instructions.

Meeting Layouts

If sharing from Skype (windows PC example):

1. In Skype menu, click Call / Share Your Screen / Share Full Screen.

2. Display the content on your PC participants will see:

Room systems can share by connecting laptops to the system,

and enabling screen sharing from the room system remote control.

Screen layout will automatically change

to a presentation-friendly mode.

Sharing Content and Presentations

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