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Theultimateachievementofanincidentreportingsystemisthatitcanpreventaccidentsandfatalities

GaryCooperCIRASCommittee

Introduction

• JoinedBritishRailin1984– firstjobstationsupervisor• Operationsleadfortheresponseto1988Claphamaccident

• FirstBritishRailaccreditedSafetyAuditor- 1990• ProposedanddeliveredthefirstStrategicSafetyManagementtrainingforSeniorManagers

• WorkedatDirector/ProfessionalHeadlevelacrosstherailindustryinoperations,engineering,safetyretail,performanceandplanning

• CIRAScommitteemembersince2009

Sowhyaconfidentialreportingsystem?

• Enablesmanagementactionbeforelosseventsoccur

• Providesworkersateverylevelwith aconfidentialoutletforconcerns

• Providesmemberorganisationsdatabasedanalysis-opportunitiesforsharedlearningandimprovedsafety

• Supportsmembers’businessprocessesandaddsvalueaspartofamaturewidersafetystrategy

HowdoesCIRASwork?

• CIRASlistenstoanygenuinesafetyorhealthconcern

• Trainedstaffconductconfidentialinterviewswiththosewhomakecontact(reporters)

• Commitmenttoconfidentialityisabsolute

• Weencouragepeopletoreportconcernsusinginternalchannelsinthefirstinstance,butrecognise thisisnotalwayspossible

• Anonymousdataonreportsissharedwithmemberstoimprovetheirbusinessperformance

CIRAS– ahistory

• BeganasapilotschemeinScotlandin1996

• IndustrymandatefollowingLadbrokeGrovein1999andthesubsequentLordCullenreport

• CIRASoperatedasacharitabletrustbetween2001and2009

• In2009theindustryagreedthatCIRASshouldbehostedbyRSSB

CIRAS– thechallenges2009to2012

• NewcommitteemembersrecognisedCIRASwasunderperformingnorwellrespected

• Neitherreportersnorsubscriberswerebeingservedwell

• SubscriberswereØ notbeingprovidedwithinformationØ stakeholderengagementdidn’texist;Ø subscriptionformulawaschaosØ alienatedfromtheservice

CIRAS– theimprovements2013to2016

• FormalestablishmentofindependencefromRSSBØ hostedbutnotmanagedØ ‘consentingadults’

• NewmanagementstructureandleadØ Replacementofexistingmanagers

• Five-yearbusinessstrategy,andaimsandobjectivesagreedwithfunders

• Commitmenttoaddvaluetoreportersandmembers

CIRAS– 2013to2016

• 2014targetednewmembersrailandnon-rail

• Rationaltransparentmembershipfee

• Greaterrespectfrombusinessesservedbutstillmoretodo…

CIRAS– Growth

• Nowhavemorethan1,600payingmemberscomparedto41in2012

• 13.5%increaseinreportssince2014/15

• For2016/17,85%ofourmembershaveseenareducedfeeorunchangedfee

• Nonrailmembers

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2012/13 2013/14 2014/15 2015/16

41 86 133

1643

No.ofmembers(2012- 2016)

CIRAS– Growth

CIRAS– thefuture

• Continuedcommitmenttoabsoluteconfidentialityforallreporters

• Continuetoensurevalueformoneyforthosewhosubscribe

• Muststepupgameonanalysistoaddvaluetosubscribers

• Commitmenttocontinueddevelopmentthroughstronggovernance

• Reporters’andmembers’needstobemetand,better,exceeded–absolutefocusonbothgroups