gap mapping - a methodology for exploring stakeholder invovlement in co-production
Post on 05-Dec-2014
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Slides used in Co-production Conference at University of Manchester November 2010. The presentation mainly is themed around my PhD research methodology in studying co-production services. The conference mainly discuss the use of co-production in developing service and social systems, with a number of examples in public services.More info about the conference: http://www.coprodnet.org/wiki/Conference
TRANSCRIPT
Gap Mapping:
Dr Qin Han2010 November
a methodology for exploring
stakeholder involvement
in co-production
An exploration into the
world of Service Design
Question:
1. Who ?
2. What process?
3. How?
CAOS
project
by
We are
curious
What’s good about
Gap Mapping?
Play with caution
Future applications
Thank you.
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